8 results for Customer Service in Chesapeake, VA

Teller

Newport News, VA
onsite
Temporary
19.00 - 22.00 USD / Hourly
We are looking for a motivated and customer-oriented individual to join our team as a Teller in Newport News, Virginia. This Contract position offers an exciting opportunity to serve as the face of a respected credit union, assisting clients with their financial needs while delivering exceptional service. If you have a passion for helping others and are eager to grow in the banking industry, we encourage you to apply. Responsibilities: • Greet clients warmly and provide personalized assistance to address their banking inquiries. • Process deposits, withdrawals, and other financial transactions accurately and efficiently. • Offer guidance on financial products and services, helping clients make informed decisions to meet their goals. • Resolve account-related issues and assist clients with problem-solving. • Promote and cross-sell credit union products and services to enhance client experiences. • Maintain a clean, organized, and detail-oriented workspace while adhering to security protocols. • Ensure compliance with all banking regulations and procedures. • Collaborate with colleagues to support smooth daily branch operations. • Stay informed about industry trends and updates to enhance service delivery.
2026-02-20T14:23:44Z

Operations Accountant

Chesapeake, VA
onsite
Permanent
65000.00 - 75000.00 USD / Yearly
We are looking for an experienced Operations Accountant to play a pivotal role in managing financial activities related to maintenance and customer support operations in our technology-driven organization. This position requires close collaboration with the Customer Care team to ensure precise tracking of revenue, monitoring of costs, and effective budget oversight. The ideal candidate will possess strong accounting expertise, operational finance experience, and the ability to deliver actionable insights to support business decisions. Responsibilities: • Manage and reconcile revenue streams associated with maintenance and support contracts, ensuring compliance with company policies. • Analyze and track budgets against actual expenses for Customer Care and service operations. • Compile and review monthly financial reports, providing detailed variance explanations. • Collaborate with leadership to support accurate forecasting and financial planning. • Verify labor allocations, time entries, and vendor expenses to maintain data accuracy. • Assist with month-end close processes, including accruals and revenue recognition tasks. • Set up and maintain project and cost center configurations within company systems. • Prepare financial schedules and documentation to support audit requirements. • Identify and implement improvements to financial reporting and operational processes.
2026-03-05T18:48:43Z

Career Planner

Hampton, VA
onsite
Contract / Temporary to Hire
19.00 - 20.00 USD / Hourly
We are looking for an experienced Career Planner to join our team in Hampton, Virginia. This Contract to permanent position offers an opportunity to make a meaningful impact by assisting individuals in achieving their career goals through tailored planning and support. The ideal candidate will have a strong background in case management, recruitment, and career development within a non-profit setting. Responsibilities: • Assist job seekers in developing individualized career plans and identifying occupational skills training opportunities. • Conduct eligibility assessments and maintain accurate documentation in compliance with federal and state policies. • Manage a caseload of participants, providing guidance and support throughout their career development journey. • Perform labor market analysis to identify high-demand occupations and recommend relevant training programs. • Interview clients to evaluate program suitability, employment needs, and readiness for job placement. • Develop and implement Individual Service Strategies to address client training needs and career objectives. • Monitor and record clients' progress, providing follow-up services to ensure successful outcomes. • Coordinate with training providers and community agencies to facilitate client success. • Deliver program orientation sessions both individually and in group settings, on-site and off-site. • Maintain accurate and confidential records of client activities, outcomes, and program documentation.
2026-03-17T21:34:07Z

Marketing Manager

Chesapeake, VA
onsite
Permanent
75000.00 - 100000.00 USD / Yearly
The Marketing Manager is responsible for developing and executing strategic marketing initiatives that drive brand awareness, customer engagement, and revenue growth. This role requires a blend of creativity, analytical thinking, and leadership to manage campaigns across multiple channels. Essential Functions • Develop and refine company-wide marketing strategies, objectives, and long-range plans.• Lead creation of value propositions for product lines by translating customer needs and operational benefits into differentiated market positioning.• Build deep market understanding by collaborating closely with sales, product, and operations teams to assess customer needs, competitive dynamics, and growth opportunities.• Drive growth of existing products by identifying distribution channels, analyzing market size and volume potential, and providing data-backed customer targeting recommendations.• Plan and execute promotional and advertising programs aligned with Sales & Marketing strategies.• Monitor industry trends, market conditions, regulatory changes, and new product introductions to identify opportunities and forecast market potential.• Maintain competitive intelligence on current and emerging competitors.• Oversee development of sales and marketing collateral, including presentations, brochures, and product guides.• Oversee marketing calendars, budgets, and vendor relationships.• Develop and execute marketing strategies that align with company goals, often across multiple channels such as digital, social, email, and events.• Develop strategies, pricing programs, and product offerings for website sales and online promotions.• Lead planning and execution of tradeshow, exhibit, and sponsorship programs.• Represent the company at major national and international trade shows; manage booth setup, teardown, and logistics, including occasional material pickup from shipping carriers.• Supervise and support the day-to-day activities of the Samples Assistant.
2026-03-13T13:58:44Z

Accounting Specialist

Virginia Beach, VA
onsite
Permanent
55000.00 - 65000.00 USD / Yearly
The Accounting Specialist is responsible for managing the full AP and AR cycle in a fast-paced, product‑based environment. This role ensures accurate, timely processing of financial transactions, maintains complete documentation, and supports the Controller in upholding accounting standards. The ideal candidate thrives in a small-company setting, takes ownership of their work, and communicates proactively with internal teams, vendors, and customers. Key Responsibilities Accounts Payable Monitor shared inboxes for invoices, statements, and vendor communication; respond to vendor inquiries promptly. Review item receipts, match to vendor invoices, and create bills; resolve discrepancies with warehouse staff and vendors. Review vendor statements to ensure completeness and follow up on missing documentation. Reconcile vendor accounts and apply pre-payments as needed. Record credit card transactions and support month-end AP workflows. Use internal tracking tools and spreadsheets to locate invoices, receipts, and order details. Maintain organized and up-to-date vendor records. Accounts Receivable Review daily warehouse shipping reports and complete daily AR processing. Generate and distribute customer invoices accurately and on schedule. Process customer credit card charges for due‑on‑receipt, prepaid, and government contract orders. Apply pre-payments and send paid invoices to customers and government agencies as required. Review daily payment gateway transactions; ensure all payments are recorded and reconciled. Apply incoming payments (ACH, wire, check) to the appropriate invoices. Manage collections by communicating with customers via email and phone. Process refunds per direction from the Sales team. Qualifications Strong attention to detail and accuracy in financial data entry. Proficiency with QuickBooks Desktop or a similar ERP system. Solid understanding of accounting principles and full-cycle AP/AR processes. Proficient in Microsoft Office Suite, especially Excel. Strong analytical and problem-solving skills. Excellent organizational and time-management abilities. detail oriented written and verbal communication skills. Preferred Qualifications Bachelor’s degree in Accounting, Finance, or a related field. Experience in a product-based, wholesale, or distribution environment. Familiarity with government invoicing and procurement portals. Experience with online payment platforms or payment gateway systems. Key Expectations High Transaction Accuracy: Maintain precise, error-free AP/AR data entry and documentation. Ownership of Processes: Manage assigned accounting workflows independently and maintain clear personal documentation. Adaptability & Coachability: Adjust quickly to evolving procedures and apply feedback consistently.
2026-03-09T21:33:43Z

Parts Coordinator

Chesapeake, VA
onsite
Permanent
40000.00 - 47000.00 USD / Yearly
We are looking for a detail-oriented Parts Coordinator to join our team in Chesapeake, Virginia. This role involves managing inventory, ensuring accurate tracking of stock, and coordinating the timely procurement and organization of parts. The ideal candidate will bring strong organizational skills and a commitment to maintaining efficient operations. Responsibilities: • Receive and label incoming stock and customer-ordered parts for proper identification. • Organize and store items systematically in designated areas, including warehouses and supply rooms. • Conduct inventory checks bi-monthly to ensure stock levels adhere to management-defined thresholds. • Process returns for defective or warranty-covered parts promptly and efficiently. • Monitor outstanding orders and follow up on parts that have not yet arrived. • Place orders for required parts to support ongoing projects and job completion. • Finalize purchase orders by reconciling invoices and verifying costs. • Verify shipments upon arrival to confirm the accuracy and condition of received parts. • Operate forklifts to assist with the movement and storage of inventory. • Perform additional tasks as assigned to support inventory and operational needs.
2026-03-13T21:28:44Z

Data Entry Clerk

Newport News, VA
onsite
Contract / Temporary to Hire
18.00 - 33.00 USD / Hourly
We are looking for a detail-oriented Data Entry Clerk to join our team in Newport News, Virginia. This Contract to permanent position is ideal for someone who thrives in a fast-paced environment and enjoys working with data and administrative tasks. The role involves a variety of responsibilities, including managing incoming communications, maintaining accurate records, and supporting accounting operations. Responsibilities: • Handle incoming calls professionally and ensure accurate messages are delivered to employees. • Welcome visitors, gather necessary information, and notify employees of their arrival. • Organize and distribute incoming mail while assisting with outgoing mail processes, including FedEx shipments. • Manage office supply inventory by ordering and distributing items as needed. • Perform data entry tasks and maintain organized filing systems to ensure easy access to information. • Provide accounting support by processing bank deposits from multiple branch locations and reconciling deposit spreadsheets. • Research and respond to customer and sales requests by retrieving and sending invoice copies to the appropriate departments. • Assist in maintaining accurate records for accounts receivable statements and accounts payable checks. • Collaborate with team members to ensure smooth operations and timely completion of tasks.
2026-03-12T17:28:47Z

Tax Preparer

Portsmouth, VA
onsite
Temporary
22.80 - 26.40 USD / Hourly
We are looking for an experienced Tax Preparer to join our team in Portsmouth, Virginia. In this role, you will utilize your expertise in individual tax return preparation to deliver accurate and efficient services to our clients. This position requires a strong understanding of tax regulations. Responsibilities:• Prepare and file individual tax returns accurately and efficiently.• Review financial records and documentation to ensure compliance with tax laws.• Utilize Tax Software to manage and process tax filings.• Identify potential deductions and credits to optimize tax benefits for clients.• Conduct thorough audits of client tax information to verify accuracy.• Communicate with clients to gather necessary financial data and answer tax-related inquiries.• Stay updated on changes in tax laws and regulations to provide informed advice.• Collaborate with team members to address complex tax situations.• Ensure timely submission of all tax documents to meet deadlines.• Maintain confidentiality and security of sensitive client information.
2026-03-18T17:38:42Z