Add your latest resume to match with open positions.

9 results for Technical Deskside Support Iii Contractor in Cherry Hill, NJ

Technical Program Manager III (Contractor)

Philadelphia, PA
onsite
Temporary / Contract
56 - 62 USD / Hourly
Technical Program Manager III Contract Length: Approximately 40 weeks (extension possible)Location: Philadelphia, PA (Hybrid – Onsite 4 days per week, 1 remote)Position OverviewWe are seeking a Technical Program Manager III to lead program‑level coordination across multiple in‑flight initiatives supporting wireless and WiFi customer experience efforts. This role focuses on ownership, organization, and execution across several concurrent workstreams rather than net‑new project creation.The ideal candidate brings strong wireless (cellular) domain experience, exceptional follow‑through, and the ability to proactively manage details across technical and business stakeholders in an onsite, fast‑moving environment.Key Responsibilities<ul><li>Program manage multiple sub‑projects under a broader wireless and WiFi initiative</li><li>Own program execution across several active efforts, tracking progress, risks, dependencies, and gaps</li><li>Create, manage, and maintain Jira tickets and Epics to ensure visibility and accountability</li><li>Coordinate across technical teams, business partners, and leadership to keep initiatives aligned</li><li>Provide clear documentation and updates using Jira and Confluence as appropriate</li><li>Prepare and deliver status updates and occasional presentations for leadership</li><li>Ensure initiatives support customer experience goals informed by lab testing and retail user feedback</li></ul>
2026-04-24T00:00:00Z

Technical Business Analyst III

Philadelphia, PA
onsite
Temporary / Contract
42 - 46 USD / Hourly
Technical Business Analyst IIILocation: Philadelphia, PA (Hybrid – onsite 3-4x a week)Employment Type: 38 Weeks, ASAP-12/31/2026 with potential extensionRole OverviewThe Technical Business Analyst III supports large-scale mobile and eCommerce platforms by translating business needs into clear, actionable technical requirements. This role partners closely with product, engineering, UX, and testing teams to deliver high-quality customer-facing solutions.Key Responsibilities<ul><li>Define and document business and technical requirements, including user stories, workflows, APIs, and data mappings</li><li>Create and groom front-end and back-end user stories in Jira with acceptance criteria and integration details</li><li>Develop Swagger (OpenAPI) specifications and JSON API payloads</li><li>Analyze third-party APIs and system integrations</li><li>Collaborate with cross-functional teams throughout design, development, testing, and deployment</li><li>Support testing activities by validating delivered functionality against requirements</li><li>Participate in Agile ceremonies and contribute to sprint planning and execution</li><li>Create product and customer journey documentation, including digital communications (email/SMS)</li></ul>
2026-04-21T00:00:00Z

Technical Program Manager IV (Contractor)

Philadelphia, PA
onsite
Temporary / Contract
67 - 75 USD / Hourly
OverviewWe are seeking a Senior Technical Program Manager (Level IV) to support backend systems powering Entertainment OS and streaming service platforms. This is a net‑new, high‑impact contract role within a Global Product Experience organization, focused on driving alignment and execution across multiple backend platforms and internal stakeholder groups.This role requires a highly proactive TPM who can independently own and deliver multiple complex backend programs concurrently, bring structure and visibility to ambiguous problem spaces, and drive momentum across large, enterprise‑scale teams.Strong preference for Philadelphia‑based candidates who can support a hybrid onsite model. Key Responsibilities<ul><li>Own and execute 2–4 high‑impact backend programs simultaneously</li><li>Drive alignment across multiple internal teams and backend platforms</li><li>Create and manage:</li><li>Program roadmaps and quarterly/domain planning</li><li>Key milestones, delivery timelines, and execution plans</li><li>Dependency tracking, risk management, and mitigation strategies</li><li>Lead end‑to‑end program execution to ensure delivery against scope and timelines</li><li>Translate complex backend technical solutions into clear, actionable program plans</li><li>Communicate program status, risks, and priorities across a broad and complex stakeholder group</li><li>Partner closely with product, engineering, and leadership teams</li><li>Support backend systems that enable Entertainment OS and streaming service platforms</li></ul>
2026-04-22T00:00:00Z

L2 Help Desk Support Engineer

Eagleville, PA
onsite
Temporary to Hire
30 - 34 USD / Hourly
We are looking for an experienced L2 Help Desk Support Engineer to join our team in King of Prussia, Pennsylvania. In this Contract to permanent role, you will provide direct technical support to end users, addressing hardware, software, and peripheral issues while ensuring a seamless customer experience. The position offers an excellent opportunity to work in the dynamic insurance industry, contributing to problem resolution and system optimization. Responsibilities: • Deliver prompt and detail-oriented technical support to on-site and remote employees, ensuring issues are resolved efficiently. • Manage and prioritize incoming service tickets, adapting to changing priorities as needed. • Diagnose and resolve technical problems related to hardware, software, and network systems. • Administer and troubleshoot Active Directory, Office 365, Intune, and other enterprise tools. • Collaborate with internal and external resources to address complex incidents and provide timely solutions. • Communicate updates and resolutions to users regarding open service requests. • Document issues and resolutions thoroughly to contribute to the development of a comprehensive knowledge base. • Perform network troubleshooting to identify and resolve connectivity issues. • Advocate for expedited resolution of critical issues, ensuring minimal disruption to operations. • Work with major hardware platforms such as Dell, Lenovo, and HP to provide effective support.
2026-04-03T00:00:00Z

Technical Project Coordinator IV (Contractor)

Philadelphia, PA
onsite
Temporary / Contract
40 - 45 USD / Hourly
Project CoordinatorLocation: OnsiteDuration: Through 12/31/2026, extensions likely This role will support a single high‑volume enterprise client with a large deployment of IoT gateways and digital temperature‑monitoring devices. The role involves managing a continuous flow of inbound tickets, performing initial troubleshooting, and determining when field technicians need to be dispatched. Because the client experiences more than 1,000 truck rolls per month, the position requires consistent, detail‑focused coordination and the ability to manage repetitive tasks accurately and efficiently.The role works closely with field services and support teams, operate within an Agile environment, and handle large datasets while ensuring all documentation, schedules, and project activities are maintained to company standards. Key Responsibilities:<ul><li>Respond to a high volume of inbound support tickets for IoT devices and gateways.</li><li>Perform initial troubleshooting and determine when field technicians need to be dispatched.</li><li>Coordinate 1K+ monthly truck rolls and ensure proper documentation of each event.</li><li>Manage project schedules, compile status reports, and coordinate project meetings.</li><li>Identify, analyze, and document system requirements and project scope.</li><li>Ensure all project phases are documented according to department standards.</li><li>Work closely with field services teams and support operations.</li><li>Handle large datasets and maintain a high level of accuracy in a repetitive workflow.</li><li>Operate in a fast‑paced Agile environment with minimal supervision.</li></ul>
2026-04-17T00:00:00Z

Technical Project Manager (Agile, Scrum) III (Contractor)

Philadelphia, PA
onsite
Temporary / Contract
52 - 58 USD / Hourly
Technical Project Manager (Agile / Scrum) III – ContractorEmployment Type: 38 Week Contract, Potential ExtensionLocation: Onsite Hybrid, Philadelphia, PA Pay: Available on W2 Position SummaryWe are seeking an experienced Technical Project Manager (Agile/Scrum) III to lead the delivery of highly complex, enterprise-wide IT programs consisting of multiple interrelated projects. This role requires strong Agile leadership, deep program management expertise, and the ability to coordinate across technical and business stakeholders to deliver outcomes that align with strategic objectives.eKey Responsibilities<ul><li>Manage one or more highly complex or enterprise-wide IT programs comprised of multiple projects</li><li>Lead programs in an Agile environment, applying Scrum values, principles, and best practices</li><li>Coach and mentor individuals and teams on Agile processes, roles, and tools</li><li>Provide regular status reporting on key performance indicators (KPIs), schedules, resources, milestones, and risks</li><li>Develop and maintain program strategies, supporting business cases, and enterprise-level project plans</li><li>Ensure effective integration across projects, adjusting scope, timelines, and budgets as business needs evolve</li><li>Enact and reinforce Scrum values and practices, ensuring correct and consistent use of Scrum frameworks</li><li>Communicate program strategy, progress, and changes to IT leadership, business stakeholders, and consulting partners</li><li>Ensure all projects within the assigned portfolio are delivered on time, within budget, and aligned to strategic and business requirements</li><li>Track critical project milestones and recommend adjustments or corrective actions to Project Managers as needed</li><li>Partner with senior business leaders to identify and prioritize opportunities to leverage technology in support of enterprise goals</li><li>Manage new technical service and engineering programs to meet broad service and product objectives</li><li>Establish milestones, monitor adherence to plans, identify delivery risks, and drive mitigation strategies</li><li>Coordinate work across multiple engineering and development teams</li><li>Act as a liaison between engineering and deployment teams to ensure requirements and design considerations support deployability and long-term sustainability</li></ul>
2026-04-21T00:00:00Z

IT Support Specialist

Somerset, NJ
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for an IT Support Specialist to join our dynamic team in Somerset, New Jersey. This hybrid position offers a mix of onsite and remote work, providing opportunities to grow both professionally and technically in a collaborative environment. Responsibilities:• Deliver remote technical support for desktops, laptops, printers, mobile devices, and software applications.• Manage help desk tickets efficiently, troubleshooting and resolving issues while maintaining clear communication with clients.• Support Windows Server environments, including Active Directory and Group Policy configurations.• Monitor network performance and connectivity, addressing system alerts and optimizing functionality.• Configure and deploy workstations and mobile devices, ensuring proper setup and operation.• Assist in hardware installations, upgrades, and replacements to maintain client systems.• Document troubleshooting procedures, client setups, and internal workflows to ensure consistency and knowledge sharing.• Collaborate with senior technicians on escalated issues and participate in IT-related projects.• Contribute to client onboarding processes, integrating new systems and ensuring smooth transitions.
2026-04-16T00:00:00Z

Software Developer III

Philadelphia, PA
onsite
Temporary / Contract
59 - 64 USD / Hourly
Senior Software Engineer, Backend (Python / Cloud Security Platforms)Location: Philadelphia, PAWork Arrangement: Hybrid – 2-4 days per week onsiteSchedule: Standard business hours Key ResponsibilitiesBackend Engineering & Platform Development<ul><li>Design, build, and maintain backend services and data pipelines that ingest, normalize, and analyze large volumes of cloud and security data.</li><li>Write production‑quality Python code using established architectural patterns, testing practices, and documentation standards.</li><li>Design and own medium‑complexity systems, including data models, API contracts, orchestration logic, and integrations.</li></ul>AI‑Augmented Development<ul><li>Leverage AI coding agents daily to accelerate development while maintaining code quality and architectural consistency.</li><li>Craft structured prompts aligned with project conventions and critically evaluate AI‑generated output for correctness, security, and maintainability.</li><li>Apply judgment to determine when to hand‑code versus delegate tasks to AI agents.</li></ul>Cloud, Infrastructure & Reliability<ul><li>Build and maintain services running on AWS, including containerized workloads and supporting cloud services.</li><li>Implement resilient, long‑running processes with robust retry logic, progress tracking, and failure handling.</li><li>Contribute to Infrastructure as Code and CI/CD pipelines supporting multi‑environment deployments and security scanning.</li></ul>Collaboration, Quality & Operations<ul><li>Conduct thorough code reviews evaluating design intent, correctness, security, and long‑term sustainability.</li><li>Collaborate closely with security analysts, platform teams, and leadership to refine requirements and technical solutions.</li><li>Participate in support rotations, monitor service health, and respond to operational issues.</li><li>Maintain documentation, runbooks, and architectural decision records.</li></ul>
2026-04-08T00:00:00Z

Applications Support Specialist

Norristown, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones. Responsibilities: • Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform. • Configure assignment rules and target audiences to streamline training assignments for Commercial learners. • Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals. • Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary. • Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders. • Generate compliance and completion reports while validating data accuracy using Excel. • Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments. • Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences. • Adhere to established governance standards, including naming conventions and metadata protocols. • Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
2026-04-08T00:00:00Z