<p>We are looking for an experienced and detail-oriented Customer Service Representative to join our team on a long-term contract basis. This position involves managing a high volume of order processing and requires close collaboration with sales and customer service teams. This role offers the opportunity to work remotely while supporting key business operations.</p><p><br></p><p>Responsibilities:</p><p>• Process a large volume of orders received from sales and customer service teams with accuracy and efficiency.</p><p>• Enter contractual details into Salesforce and maintain organized electronic documentation.</p><p>• Modify customer licenses for new accounts and manage renewals for existing accounts.</p><p>• Notify customers about their registration links and provide guidance on the registration process.</p><p>• Collaborate closely with the sales and customer service teams to address any changes or updates related to orders.</p><p>• Utilize Microsoft Excel to ensure proper data management and reporting.</p><p>• Fulfill orders in compliance with company protocols and procedures.</p><p>• Maintain consistent communication with stakeholders to ensure seamless operations.</p>