We are looking for a skilled Marketing Specialist to join our team in Charlotte, North Carolina, on a long-term contract basis. In this dynamic role, you will collaborate with a cross-functional marketing team to plan and execute innovative campaigns that drive engagement and growth. This hybrid position offers flexibility, with 2-3 days per week in the office and the remainder of your work completed remotely.<br><br>Responsibilities:<br>• Develop and execute marketing campaigns across various digital platforms to enhance brand visibility.<br>• Collaborate with internal teams and external marketing agencies to ensure cohesive messaging and strategy.<br>• Utilize tools like HubSpot, Canva, and Adobe Creative Cloud to create engaging content and materials.<br>• Oversee email marketing initiatives, including campaign planning, design, and automation.<br>• Support the launch of new platforms by contributing to project-based tasks and marketing strategies.<br>• Attend weekly marketing sprint calls to align on priorities and progress.<br>• Ensure timely delivery of marketing assets and maintain project timelines using tools like Asana.<br>• Design and optimize workflows for marketing automation processes.<br>• Contribute to the adoption and integration of new tools, such as Canva, for creative projects.
<p>We are proactively building a network of Help Desk / IT Support professionals for upcoming consulting and contract-to-hire opportunities with enterprise and growing organizations. These roles focus on delivering high-quality technical support while ensuring a strong end-user experience across business environments.</p><p>The Help Desk / IT Support Specialist will be responsible for providing front-line technical support, resolving user issues, and maintaining system functionality across desktops, applications, and basic network environments. This role works closely with internal teams to ensure timely issue resolution and continuous operational efficiency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 1–2 technical support for hardware, software, and system-related issues.</li><li> Troubleshoot and resolve issues related to Windows OS, Microsoft 365, and business applications.</li><li> Manage and update tickets through ITSM tools such as ServiceNow, Jira, or Zendesk.</li><li> Support user onboarding and offboarding, including account setup and access management.</li><li> Escalate complex technical issues to appropriate internal teams when necessary.</li><li> Maintain documentation of incidents, processes, and resolutions.</li></ul>