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2 results for Learning Specialist in Charlotte, NC
- Fort Mill, SC
- onsite
- Temporary / Contract
- 26 - 29 USD / Hourly
- We are looking for a detail-oriented Collections Specialist to support accounts receivable efforts for an advertising organization in Fort Mill, South Carolina. This Contract position will focus on managing overdue balances, strengthening payment follow-up, and helping maintain healthy cash flow through consistent client communication and account research. The ideal candidate brings experience in collections and billing environments, along with the ability to investigate payment issues, coordinate with internal teams, and keep account records accurate and current.<br><br>Responsibilities:<br>• Manage a designated portfolio of receivable accounts and work toward monthly cash collection targets through proactive outreach and follow-up.<br>• Obtain firm payment commitments for delinquent balances, document expected payment details in Oracle, and monitor each commitment through resolution.<br>• Review aging reports and weekly account activity to prioritize collection efforts, organize daily outreach plans, and focus on the highest-risk balances.<br>• Address customer questions related to overdue invoices by researching account history, supplying statements or invoice copies, and clarifying outstanding amounts.<br>• Identify the underlying reasons for delayed payment, apply the appropriate account status or reason code, and update records as new information becomes available.<br>• Partner with billing, cash application, sales, service, and credit teams to resolve disputes, short payments, deductions, and other barriers to collection until the balance is cleared or formally closed.<br>• Reconcile remittance details, account activity, and spreadsheet data to uncover unapplied cash, misapplied payments, and other discrepancies requiring correction.<br>• Use customer billing and accounts payable portals to submit invoices, confirm purchase order details, verify receipt, and track anticipated payment timing.<br>• Recognize recurring payment issues, analyze root causes, and suggest process improvements that support faster and more accurate collections.<br>• Recommend next-step actions such as credit restrictions, service interruption, write-offs, or external escalation when supported by account documentation and policy guidelines.
- 2026-11-04T00:00:00Z
- Fort Mill, SC
- onsite
- Temporary / Contract
- 25.65 - 28 USD / Hourly
- We are looking for a detail-oriented Collections Specialist to support accounts receivable performance for a Contract position based in Fort Mill, South Carolina. In this role, you will manage a portfolio of outstanding balances, communicate with customers regarding delinquent accounts, and help drive timely payment through effective follow-up and issue resolution. This opportunity is ideal for someone who can balance relationship management, data analysis, and process discipline in a fast-paced advertising environment.<br><br>Responsibilities:<br>• Manage an assigned group of receivable accounts and work toward monthly cash collection targets through consistent outreach and follow-up.<br>• Engage customers with overdue balances to obtain specific payment commitments, document updates in Oracle, and monitor each commitment through resolution.<br>• Review aging reports and weekly account priorities to organize daily collection activity based on risk, balance size, and delinquency level.<br>• Investigate customer questions related to outstanding invoices by providing account details, statements, and supporting billing documentation as needed.<br>• Determine the underlying cause of nonpayment, apply the appropriate account status or reason code, and keep account records accurate and current.<br>• Partner with internal teams such as Billing, Sales, Service Operations, and Cash Applications to resolve disputes, deductions, short payments, and billing discrepancies until closure.<br>• Reconcile account activity by analyzing spreadsheets, remittance details, and payment records to identify unapplied or misapplied cash and support correction efforts.<br>• Use customer billing and accounts payable portals to submit invoices, confirm receipt, obtain purchase order details, and track expected payment timing.<br>• Monitor portfolio trends, identify recurring payment barriers, and recommend improvements that strengthen collection performance and reduce aging exposure.<br>• Escalate accounts when appropriate by supporting recommendations for credit holds, service interruption, write-offs, or external recovery actions in line with established guidelines.
- 2026-11-02T00:00:00Z