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10 results for It Systems Support Specialist in Charlotte, NC

IT Systems & Support Specialist

Charlotte, NC
onsite
Temporary / Contract
23 - 29 USD / Hourly
We’re Proactively Connecting with IT TalentOur team is partnering with organizations seeking dependable IT professionals who can support users, maintain systems, and help keep business operations running smoothly. We’re proactively identifying candidates for upcoming openings within support and infrastructure teams.This is a great opportunity for IT professionals looking to stay active in the market and gain exposure to enterprise-level environments.Potential Responsibilities<ul><li>Provide Tier 1/Tier 2 support across hardware, software, and cloud environments</li><li>Support Microsoft 365, Active Directory, and endpoint management tools</li><li>Troubleshoot user access, connectivity, and workstation issues</li><li>Assist with system upgrades, deployments, and technical projects</li><li>Maintain accurate documentation within ticketing platforms</li><li>Work closely with infrastructure, networking, and security teams </li></ul>
2026-05-11T00:00:00Z

IT Support Specialist

Charlotte, NC
onsite
Temporary / Contract
24 - 29 USD / Hourly
We’re actively building a network of skilled IT professionals for upcoming contract opportunities with growing organizations across multiple industries. If you’re someone who enjoys solving technical problems, supporting users, and staying hands-on with technology, we’d love to connect with you.Whether you’re looking to expand your technical experience, gain exposure to new environments, or step into your next contract role quickly, this opportunity could be a strong fit.What You’ll Be Doing<ul><li>Provide technical support for desktops, laptops, printers, mobile devices, and end users</li><li>Troubleshoot issues related to Windows environments, Microsoft 365, VPN connectivity, and hardware</li><li>Assist with onboarding/offboarding and device setup</li><li>Support account administration within Active Directory and Microsoft 365</li><li>Document tickets, technical issues, and resolutions accurately</li><li>Collaborate with IT teams to ensure smooth day-to-day operations</li></ul>
2026-05-11T00:00:00Z

IT Support Analyst

Fort Mill, SC
onsite
Permanent / Full Time
0 - 0 USD / Yearly
<ul><li>Provide day-to-day IT support for end users, including hardware, software, and ERP system issues</li><li>Respond to and resolve help desk tickets related to desktops, laptops, applications, and system access</li><li>Support basic ERP functions (user access, data entry issues, navigation, and error troubleshooting)</li><li>Install, configure, and maintain software applications and user environments</li><li>Troubleshoot and resolve issues related to Windows OS, printers, network connectivity, and common business applications</li><li>Assist with user account management (password resets, permissions, onboarding/offboarding)</li><li>Document issues, resolutions, and processes in the ticketing system and knowledge base</li><li>Escalate complex technical or ERP-related issues to senior IT staff or vendors when needed</li><li>Assist with system updates, patches, and routine maintenance tasks</li><li>Provide basic training and guidance to users on software and system usage</li><li>Support integration points between ERP and other business tools at a basic level</li></ul>
2026-05-06T00:00:00Z

IT Specialist

Charlotte, NC
onsite
Temporary / Contract
30 - 35 USD / Hourly
We are seeking a motivated and technically skilled IT Specialist to support a growing organization. This is a hands-on opportunity for someone who enjoys solving technical problems, supporting end users, and improving IT systems and processes across a fast-paced operational environment.The ideal candidate is proactive, service-oriented, and comfortable working across hardware, software, networking, and infrastructure support. This role plays a key part in maintaining a stable, secure, and efficient IT environment while contributing to ongoing technology improvements and projects.Responsibilities• Provide technical support for hardware, software, networking, telephone, and audio-visual systems • Troubleshoot and resolve technical issues across Windows and Linux environments • Assist with system monitoring, maintenance, security, backups, and overall IT performance • Support end users with day-to-day IT needs and provide timely issue resolution • Collaborate with internal teams and external vendors to maintain business technology systems • Assist with implementation and improvement of IT processes, procedures, and documentation • Participate in IT-related projects and support ongoing infrastructure initiatives • Maintain documentation, knowledge sharing, and user training materials as needed • Help ensure system reliability, security, and operational efficiency across the organization
2026-05-19T00:00:00Z

IT Support Administrator

Denver, NC
onsite
Permanent / Full Time
0 - 0 USD / Yearly
<ul><li>Provide Tier 1/2 technical support for desktops, laptops, mobile devices, printers, and shop-floor systems</li><li>Troubleshoot and resolve hardware, software, and network-related issues in a timely manner</li><li>Support ERP users (e.g., troubleshooting access issues, basic navigation, reporting support, coordination with ERP teams/vendors)</li><li>Provision and deprovision user accounts, permissions, and access (Active Directory, Microsoft 365, ERP systems)</li><li>Assist with deployment, configuration, and maintenance of IT equipment across office and production environments</li><li>Support network connectivity (wired/wireless), including basic troubleshooting of switches, routers, and VLANs</li><li>Maintain and update IT documentation, asset inventory, and support procedures</li><li>Collaborate with cross-functional teams including production, engineering, and operations to resolve system issues</li><li>Assist with system upgrades, patches, and IT projects (ERP enhancements, infrastructure updates, etc.)</li><li>Ensure adherence to IT security policies, including endpoint protection and user access controls</li><li>Provide on-site support in a manufacturing/plant environment (including shop floor as needed)</li></ul>
2026-05-27T00:00:00Z

Systems Administrator

Charlotte, NC
onsite
Temporary / Contract
40 - 50 USD / Hourly
We are proactively connecting with experienced Systems Administrators in the Charlotte market for upcoming opportunities with organizations seeking strong infrastructure and server administration talent. These roles offer the opportunity to support enterprise environments, contribute to modernization initiatives, and work alongside collaborative IT teams.Typical Responsibilities:<ul><li>Administer and maintain Windows server environments, Active Directory, Group Policy, DNS, and DHCP</li><li>Support day-to-day infrastructure operations, system performance, and uptime</li><li>Manage user provisioning, permissions, and account administration</li><li>Troubleshoot hardware, software, networking, and server-related issues</li><li>Assist with virtualization technologies such as VMware or Hyper-V</li><li>Support Microsoft 365 environments including Exchange, Teams, and SharePoint</li><li>Perform patching, backups, monitoring, and system upgrades</li><li>Maintain technical documentation and support infrastructure improvement initiatives</li></ul>
2026-05-13T00:00:00Z

GIS Systems Administrator

Charlotte, NC
onsite
Temporary / Contract
33 - 40 USD / Hourly
We are proactively seeking experienced GIS Systems Administrators for upcoming contract and contract-to-hire opportunities supporting enterprise GIS environments and municipal technology operations.These roles are ideal for professionals with a strong background in ESRI administration, GIS infrastructure support, systems administration, and enterprise application support. Candidates should be comfortable working in collaborative environments while also independently managing technical projects and operational priorities.Responsibilities<ul><li>Administer and support enterprise GIS environments including ArcGIS Enterprise, ArcGIS Online, Portal, and related ESRI technologies</li><li>Manage GIS infrastructure, mapping services, web applications, integrations, and enterprise databases</li><li>Support GIS users, troubleshoot technical issues, and provide ongoing operational support</li><li>Configure and maintain WebMaps, WebApps, dashboards, mobile GIS solutions, and mapping services</li><li>Perform ArcGIS Server administration including upgrades, installations, publishing services, and maintenance</li><li>Support Cityworks administration and integration efforts</li><li>Assist with GIS data creation, conversion, maintenance, and quality assurance initiatives</li><li>Collaborate with IT teams, business stakeholders, leadership, and outside agencies on cross-functional projects</li><li>Maintain technical documentation, security standards, and system performance optimization</li></ul>
2026-05-26T00:00:00Z

Help Desk Technician

Rock Hill, SC
onsite
Permanent / Full Time
0 - 0 USD / Yearly
<ul><li>Provide Tier 1-2 technical support via phone, email, and ticketing systems</li><li>Troubleshoot and resolve issues related to hardware, software, printers, and network connectivity</li><li>Set up and configure user accounts, email, and access permissions</li><li>Support Windows-based systems, Microsoft 365 applications, and endpoint devices</li><li>Document incidents, resolutions, and escalate more complex issues to higher-level support teams</li><li>Assist with onboarding/offboarding by provisioning equipment and system access</li><li>Maintain accurate records of IT assets and support activities</li><li>Deliver excellent customer service and communicate technical issues clearly to non-technical users</li><li>Follow standard IT procedures and contribute to knowledge base documentation</li></ul>
2026-05-27T00:00:00Z

Network Services Response Technician I

Charlotte, NC
onsite
Temporary / Contract
25 - 29 USD / Hourly
OverviewWe are seeking a hands-on, customer-focused Network Services Response Technician to provide frontline IT support across a dynamic, event-driven enterprise environment. This role supports both daily operations and high-visibility sporting and city events, ensuring all technology functions seamlessly when it matters most. You will be responsible for troubleshooting a wide range of devices and systems, managing support requests through a ticketing system, and delivering exceptional in-person service to end users. This position is ideal for someone who thrives in fast-paced environments, enjoys hands-on technical work, and is flexible to support evenings or weekends based on event schedules while maintaining a consistent 40-hour work week. Responsibilities<ul><li>Provide deskside and end-user support for hardware, software, and connectivity issues</li><li>Build, image, configure, and deploy desktops, laptops, and mobile devices</li><li>Troubleshoot and support technologies including cameras, projectors, AV systems, entry/access systems, and IoT devices</li><li>Manage and resolve support tickets in a high-volume environment (team handles ~40 tickets/day)</li><li>Prioritize and respond to issues based on urgency, especially during live events</li><li>Support sporting events and other on-site operations, ensuring all technology is fully functional</li><li>Maintain accurate documentation, asset tracking, and inventory records</li><li>Collaborate with team members and escalate issues as needed to ensure timely resolution</li><li>Assist with system monitoring and general IT operations support</li></ul>
2026-05-04T00:00:00Z

Help Desk Analyst - Tier I

Charlotte, NC
onsite
Temporary / Contract
19 - 19 USD / Hourly
OverviewWe are seeking a reliable and customer-focused IT Help Desk Support Specialist to provide first-level technical support to end users across the organization. In this role, you will be responsible for managing incoming support requests, troubleshooting a variety of hardware and software issues, and ensuring timely resolution or escalation. You will play a key role in maintaining daily IT operations by prioritizing requests, documenting issues accurately, and delivering a high level of customer service. This position is ideal for someone who is detail-oriented, communicates effectively, and thrives in a fast-paced, team-driven environment. Responsibilities<ul><li>Serve as first point of contact for IT support (phone, email, ticketing system)</li><li>Log, track, and prioritize all support requests with accurate documentation</li><li>Troubleshoot and resolve basic hardware, software, and access issues; escalate as needed</li><li>Follow established escalation procedures and service level expectations</li><li>Maintain and update help desk documentation and knowledge base</li><li>Monitor ticket queues and follow up to ensure timely resolution</li><li>Support IT projects and continuous process improvement initiatives </li></ul>
2026-05-15T00:00:00Z