<p>We are looking for a dependable and customer-focused Help Desk Technician to support day-to-day IT operations in a fast-paced environment. This role provides frontline technical support for hardware, software, and connectivity issues while delivering exceptional customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to and resolve support tickets for desktops, laptops, and peripherals</li><li>Troubleshoot Windows OS, Microsoft 365, and basic networking issues</li><li>Manage Active Directory tasks (password resets, unlocks, group permissions)</li><li>Support printers, mobile devices, and remote users</li><li>Escalate complex issues to Tier 2 or Tier 3 teams</li><li>Document troubleshooting steps and maintain accurate ticket updates</li><li>Assist with hardware deployments and workstation setups</li></ul>
<p>We’re looking for a motivated <strong>Help Desk I Support Technician</strong> who enjoys solving problems, helping users, and building a strong foundation in IT support. This is a great opportunity for someone early in their IT career who wants hands-on experience in a professional, fast-paced environment.</p><p><strong>What You’ll Do</strong></p><ul><li>Respond to incoming support tickets (hardware, software, connectivity)</li><li>Troubleshoot Windows desktops/laptops and common business applications</li><li>Assist with password resets and user account support (Active Directory)</li><li>Support printers, peripherals, and basic networking issues</li><li>Escalate complex issues to Tier 2/3 teams as needed</li><li>Document resolutions clearly in the ticketing system</li><li>Provide friendly, professional customer service via phone, email, and cha</li></ul>
<p>Robert Half is working with a client in need of an entry level accountant. This position focuses on supporting day-to-day accounting operations, maintaining accurate records, and assisting in financial reporting. The ideal candidate is detail-oriented, analytical, and eager to develop their accounting skills in a collaborative environment.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Assist with accounts payable and accounts receivable processing</li><li>Record and reconcile daily financial transactions</li><li>Support month-end and year-end close activities</li><li>Prepare basic financial reports for internal review</li><li>Maintain and update general ledger entries</li><li>Help ensure accounting controls are followed</li><li>Assist with payroll processing</li><li>Provide support for audits and regulatory compliance</li><li>Collaborate with team members to resolve discrepancies</li><li>Utilize accounting software and spreadsheets for data entry and reporting</li></ul><p><br></p>
<p>We are seeking a motivated and detail-oriented <strong>Staff Accountant</strong> to join our team in Spartanburg, South Carolina. This is a great entry-level opportunity for recent graduates or early-career professionals looking to build a strong foundation in accounting. The ideal candidate will support day-to-day accounting operations while gaining hands-on experience in financial reporting, reconciliations, and general ledger management. This role offers growth potential in a collaborative and supportive environment.</p><p>Responsibilities:</p><p><br></p><p>• Assist with accounts payable and accounts receivable processes, ensuring timely and accurate transactions.</p><p>• Prepare and perform bank and account reconciliations to maintain accurate financial records.</p><p>• Support month-end and year-end close processes, including preparing journal entries and account analyses.</p><p>• Maintain and reconcile general ledger accounts.</p><p>• Assist in preparing financial statements and internal management reports.</p><p>• Review financial data for accuracy and resolve discrepancies as needed.</p><p>• Support audits by gathering documentation and preparing requested schedules.</p><p>• Collaborate with the accounting team to improve processes and strengthen internal controls.</p><p>• Perform additional accounting and administrative duties as assigned to support the department.</p>
We are looking for a success-driven Entry-Level Accountant to join our finance team within the education sector in Charlotte, North Carolina. This Contract to permanent position offers a fantastic opportunity to gain hands-on experience in accounting processes while collaborating with students and athletic committee members. The ideal candidate is detail-oriented, skilled in Excel, and eager to contribute to a dynamic and people-focused environment.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable processes, ensuring accuracy and timeliness.<br>• Perform daily banking activities and reconcile bank statements.<br>• Prepare and post journal entries to maintain financial records.<br>• Handle paper-based financial documentation and ensure proper filing and organization.<br>• Collaborate with students and athletic committees to address finance-related queries and provide support.<br>• Assist in account reconciliation to ensure all records align with financial data.<br>• Contribute to the preparation of financial reports and statements.<br>• Learn and adapt to internal systems and procedures to enhance workflow efficiency.
We are looking for a Technical Triage Support Analyst to join our team in Boiling Springs, South Carolina. In this role, you will provide front-line technical assistance and exceptional customer service to clients while ensuring accurate documentation and timely escalation of unresolved issues. This is a Contract to permanent position that offers a dynamic opportunity to grow within a collaborative and fast-paced environment.<br><br>Responsibilities:<br>• Respond to incoming support calls promptly, delivering detail-oriented and courteous service to all customers.<br>• Diagnose and troubleshoot basic technical issues using established procedures while ensuring clear communication.<br>• Escalate unresolved or complex technical problems to specialized teams with detailed documentation.<br>• Log all customer interactions, troubleshooting steps, and resolutions in the ticketing system for accurate record-keeping.<br>• Maintain a customer-centric approach by demonstrating empathy, patience, and timely follow-ups.<br>• Collaborate with internal teams to ensure smooth communication and efficient resolution of escalated issues.<br>• Provide consistent updates to customers regarding the status of their issues and resolutions.<br>• Uphold high standards of enthusiasm when handling customer inquiries.<br>• Participate in team discussions and contribute to improving support processes and efficiency.
<p>We’re actively seeking a high-level Tier 3 Administrator / Technical Support Engineer with deep telecommunications expertise who thrives in complex environments and enjoys being the technical authority in the room.</p><p>This is not a Tier 1 or Tier 2 role. We need a true escalation-level expert who can own advanced troubleshooting, confidently present solutions to customers via video conference, and lead by example in a fast-paced NOC setting.</p><p><br></p><p><strong>What You’ll Own</strong></p><ul><li>Advanced troubleshooting of DSL, Cable, T-1, Ethernet & Cellular circuits</li><li>Configuration & maintenance of routers, switches, firewalls, and modems</li><li>Deep VoIP & SIP troubleshooting (Wireshark, SIP ladder analysis)</li><li>Legacy PBX system support</li><li>Active Directory & Azure AD user administration</li><li>Server installation, upgrades & integrations</li><li>Network performance monitoring (latency, throughput, utilization)</li><li>Vulnerability identification & mitigation testing</li><li>Backup/recovery process management</li><li>Entry-level project coordination & dispatch oversight</li><li>Technical solution design & customer-facing presentations</li></ul><p><strong>Environment</strong></p><ul><li>Small corporate office + NOC setting</li><li>High accountability, collaborative culture</li><li>Customer-facing with regular video solution presentations</li><li>Requires composure under pressure & leadership by example</li></ul>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Fort Mill, South Carolina. In this role, you will play a pivotal part in ensuring customer satisfaction and supporting sales operations through effective communication and organizational skills. This is a Long-term Contract position ideal for someone who thrives in a fast-paced, collaborative environment and is committed to providing exceptional service.<br><br>Responsibilities:<br>• Prepare and manage customer quotes with a high level of accuracy and attention to detail.<br>• Communicate proactively with customers to address inquiries, ensure satisfaction, and facilitate the progression of sales opportunities.<br>• Perform precise data entry into internal systems to maintain up-to-date and accurate records.<br>• Collaborate with internal teams to deliver seamless and efficient customer experiences.<br>• Handle administrative tasks that contribute to the smooth operation of the department.<br>• Respond to inbound and outbound customer calls in a thorough and courteous manner.<br>• Support the coordination of processes to improve workflow and customer service delivery.<br>• Identify areas for improvement and contribute ideas to enhance customer service operations.<br>• Maintain a friendly and attentive demeanor while interacting with clients and team members.<br>• Adapt to new systems and tools quickly to ensure ongoing efficiency.
We are looking for a detail-oriented Administrative Assistant to provide comprehensive support to the legal department in a dynamic telecom services environment. Based in Hickory, North Carolina, this long-term contract role requires a proactive individual with exceptional organizational and communication skills to manage administrative tasks with precision and efficiency. This position is an excellent opportunity for individuals seeking to contribute to a team that values accuracy and confidentiality.<br><br>Responsibilities:<br>• Offer direct administrative assistance to the General Counsel, including managing schedules, handling expense reports, and drafting correspondence.<br>• Review, edit, and format legal documents to ensure they meet high standards of accuracy and organizational requirements.<br>• Support the contract review process by ensuring all documentation is complete, consistent, and legally compliant.<br>• Perform accurate data entry and maintain organized records, including highly sensitive and confidential files.<br>• Oversee daily office logistics and coordinate resources to ensure seamless operations for the legal department.<br>• Manage incoming communications, routing inquiries appropriately and ensuring timely responses.<br>• Assist in preparing legal briefs, agreements, and other documentation as needed.<br>• Ensure compliance with administrative policies and procedures while maintaining high standards of confidentiality.<br>• Act as a point of contact for coordinating meetings and other departmental activities.<br>• Provide support during peak workload periods, demonstrating flexibility and adaptability.
We are looking for a detail-oriented Accounting Specialist to join our team in Lincolnton, North Carolina. This role is ideal for someone with expertise in accounts payable, accounts receivable, and data entry, who thrives in a fast-paced environment. If you have a strong background in financial processes and enjoy working with innovative tools, this position offers the opportunity to contribute to a dynamic organization.<br><br>Responsibilities:<br>• Manage accounts payable processes, including reviewing, verifying, and processing invoices.<br>• Oversee accounts receivable functions, ensuring timely collection and accurate records.<br>• Perform precise data entry tasks to maintain up-to-date financial information.<br>• Process invoices efficiently using accounting software tools.<br>• Utilize Microsoft Excel for creating reports, tracking expenses, and analyzing data.<br>• Collaborate with teams in a global manufacturing environment to ensure financial compliance.<br>• Work with SAP and cloud ERP systems to manage financial workflows.<br>• Ensure accurate and timely financial documentation for audits and reporting.<br>• Support continuous improvement initiatives within accounting and finance processes.<br>• Communicate effectively with vendors and internal teams to resolve discrepancies.
