<p><strong>About the Role:</strong></p><p>We’re proactively recruiting Help Desk Technicians for upcoming opportunities with our clients in the Charlotte area. These roles will support end users by troubleshooting hardware, software, and network issues while providing exceptional customer service.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Provide Tier 1 support via phone, email, or ticketing systems</li><li>Troubleshoot Windows OS, Office 365, and basic network connectivity</li><li>Log and escalate incidents as needed</li><li>Set up and image computers for new hires</li></ul>
<p><strong>About the Role:</strong></p><p>We’re proactively sourcing IT Support Specialists for upcoming contract and contract-to-hire roles. These positions support enterprise IT environments with system access requests, user administration, and software support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide Tier 1–2 support for internal users</li><li>Manage Active Directory accounts and group policies</li><li>Troubleshoot Microsoft 365, VPN, and printer issues</li><li>Support ticket tracking and documentation</li></ul>
<p><strong>Overview:</strong></p><p>Robert Half is proactively recruiting skilled Cloud Support Engineers for upcoming projects involving Azure, AWS, and hybrid infrastructure support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage and monitor cloud environments, including compute, storage, and networking</li><li>Troubleshoot cloud-related performance issues and incidents</li><li>Support migration, deployment, and configuration management tasks</li><li>Implement security and compliance standards across cloud systems</li></ul>
<p><strong>Overview:</strong></p><p>Robert Half is proactively building our network of IT Support Specialists for upcoming contract opportunities. Ideal for professionals who thrive in fast-paced environments supporting desktops, applications, and end users.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide daily technical support for users, including desktop, laptop, and mobile troubleshooting</li><li>Install, configure, and maintain operating systems and software</li><li>Support Microsoft 365 and Active Directory environments</li><li>Track and document all incidents using ITSM tools (ServiceNow, Jira, or similar)</li></ul>
<p><strong>Overview:</strong></p><p>Robert Half is building a candidate pipeline for IT Deployment Technicians to support upcoming large-scale hardware refreshes and rollout projects.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform imaging, deployment, and configuration of desktops and laptops</li><li>Support hardware inventory tracking and asset management</li><li>Assist users during cutovers and post-deployment troubleshooting</li><li>Maintain accurate records of equipment and serial numbers</li></ul>
<ul><li>Lead and manage all IT functions, including infrastructure, networking, cloud services, cybersecurity, and software development.</li><li>Oversee administration of Active Directory, Office 365, Azure AD, and identity management systems.</li><li>Direct and maintain VMware and virtualized server environments, ensuring reliability, redundancy, and disaster recovery readiness.</li><li>Manage network architecture, including LAN/WAN, firewalls, switches, and VPN connectivity across multiple sites.</li><li>Oversee cloud infrastructure and hybrid solutions leveraging Azure or AWS platforms.</li><li>Lead software development teams using C#, .NET, and SQL Server to build and maintain custom business applications.</li><li>Collaborate with business stakeholders to define technology roadmaps, implement process automation, and drive digital innovation.</li><li>Establish IT governance, security policies, and compliance standards in alignment with business objectives.</li><li>Manage IT budgets, vendor relationships, and procurement for hardware, software, and services.</li><li>Provide mentorship and professional development for infrastructure and development staff.</li></ul>
