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3 results for Dispatcher in Charlotte, NC

Dispatcher

Statesville, NC
onsite
Temporary / Contract
17.00 - 17.00 USD / Hourly
Robert Half is hiring on a contract-to-hire basis for mulitple Dispatchers to join a high-volume alarm monitoring team in Statesville, North Carolina. This Contract to permanent position is ideal for someone who can stay composed in urgent situations, communicate clearly, and manage multiple tasks with accuracy. In this role, you will help coordinate responses to alarm activity from commercial locations while ensuring customers and emergency personnel receive timely, attentive support. 2nd Shift- onsite 3p-11p. Responsibilities: • Review incoming alarm, trouble, and supervisory notifications and determine the appropriate next steps based on established response procedures. • Handle signals tied to burglary, fire, medical, and other emergency events from commercial properties in a timely and organized manner. • Place outbound calls to verify incidents, alert emergency services when needed, and contact designated account representatives. • Maintain clear, attentive communication with customers and responders during high-pressure situations. • Record event details, actions taken, and response outcomes accurately within the monitoring platform. • Enter, update, and verify account and incident information with strong attention to detail across computer-based systems. • Prioritize multiple active events at once while meeting response expectations in a fast-paced operations setting. FOR IMMEDIATE CONSIDERATION PLEASE APPLY AND CONTACT OUR OFFICE AT: 865-588-6500 MUST UNDERGO A DRUG, all candidates required to undergo background check PRIOR TO HIRING.
2026-06-26T19:08:37Z

Dispatcher

Statesville, NC
onsite
Temporary / Contract
15.20 - 17.60 USD / Hourly
Robert Half is hiring for multiple contract-to-hire Dispatchers to join a high-activity alarm monitoring team in Statesville, North Carolina. This contract position is suited for individuals who can stay composed in urgent situations, communicate clearly with customers and emergency personnel, and manage multiple tasks with accuracy. The role supports commercial alarm response operations and requires strong attention to detail, sound judgment, and confidence using computer-based systems. MULTIPLE SHIFTS ARE AVAILABLE: 1ST SHIFT 7A- 3P. Responsibilities: • Review incoming alarm activity and assess signals tied to burglary, fire, medical, trouble, and supervisory events for commercial accounts. • Contact customers, designated account contacts, and emergency agencies to confirm incidents and coordinate the appropriate response. • Enter event details, call outcomes, and dispatch actions into monitoring software with a high degree of precision. • Follow established response procedures to ensure notifications and dispatch decisions are handled promptly and correctly. • Manage several active screens and systems at once while maintaining accuracy in a fast-paced operations setting. • Communicate in a calm, clear manner during high-pressure interactions involving urgent or sensitive situations. • Update account information and related records in the system to support accurate handling of alarm events.
2026-06-26T19:08:37Z

Dispatch Operator

Statesville, NC
onsite
Temporary / Contract
16.00 - 17.50 USD / Hourly
Schedule:<ul><li>1st Shift: 7am – 3pm</li><li>2nd Shift: 3pm - 11pm</li><li>3rd Shift: 11pm - 7am</li><li>Full-Time & Part Time</li></ul>‍Responsibilities:<ul><li>Monitor and process alarms, trouble signals, and supervisory signals as they are received.</li><li>Determines appropriate entity to contact, such as, police, fire, or ambulance.</li><li>Places necessary outgoing calls to verify an alarm, dispatch the proper authorities, and notify responsible parties.</li><li>Needs the ability to remain calm and speak clearly to customers.</li><li>Properly document all alarm responses within the alarm monitoring software via computer.</li></ul>
2026-06-25T13:54:00Z