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1 result for Desktop Support Technician in Charlotte, NC
- Charlotte, NC
- onsite
- Temporary / Contract
- 25 - 35 USD / Hourly
- <p>Robert Half is proactively recruiting experienced IT Support Technicians for upcoming opportunities supporting public safety organizations and municipal agencies. These roles are ideal for hands-on IT professionals who enjoy working in both office and field environments, supporting mission-critical technology that first responders rely on every day.</p><p>This position blends desktop support, infrastructure maintenance, field service, and mobile technology support. Successful candidates will be comfortable troubleshooting hardware, installing network cabling, supporting patrol vehicle technology, and ensuring reliable operation of systems that directly impact public safety.</p><p><strong>What You'll Do</strong></p><ul><li>Provide day-to-day technical support for desktop hardware, software, and enterprise applications</li><li>Configure, deploy, maintain, and troubleshoot Windows workstations, laptops, printers, and peripherals</li><li>Install software updates, patches, and perform routine system maintenance</li><li>Support web-based applications including reporting, records, and evidence management systems</li><li>Install, test, and troubleshoot Ethernet, fiber, and coaxial network cabling</li><li>Maintain IT equipment rooms, communication closets, racks, and infrastructure hardware</li><li>Perform workstation deployments, office moves, and technology refresh projects</li><li>Configure and support mobile devices and endpoint technologies</li><li>Install, maintain, and troubleshoot in-vehicle technology including mobile computers, camera systems, and related equipment</li><li>Diagnose connectivity issues affecting patrol vehicles and mobile work environments</li><li>Maintain accurate hardware inventory and asset management records</li><li>Document technical issues, troubleshooting steps, and resolutions</li><li>Escalate advanced infrastructure or security issues to senior IT staff when necessary</li></ul>
- 2026-06-30T00:00:00Z