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2 results for Credit Manager in Charlotte, NC
- Charlotte, NC
- onsite
- Permanent / Full Time
- 100000 - 120000 USD / Yearly
- We are looking for a Billing Supervisor/Manager to lead a high-volume billing function within a complex wholesale distribution environment in Charlotte, North Carolina. This position combines hands-on operational leadership with a forward-looking approach to process improvement, making it well suited for someone who can guide a team while also identifying ways to strengthen performance. The role will partner closely with order-to-cash leadership, support multiple business units, and help shape a more efficient billing operation through strong people management and sound operational judgment.<br><br>Responsibilities:<br>• Lead and develop a team of six professionals responsible for billing-related activities, providing clear direction, coaching, and constructive feedback that supports accountability and growth.<br>• Oversee day-to-day billing operations across a multi-business environment, ensuring accuracy, timeliness, and consistency throughout the billing cycle.<br>• Build a strong understanding of existing workflows and step in where needed during staffing gaps or high-volume periods to maintain service levels.<br>• Drive process improvements that increase efficiency, reduce errors, and strengthen overall order-to-cash performance.<br>• Partner with leadership to evaluate current practices and present practical recommendations for operational and strategic enhancements.<br>• Support cross-functional efforts tied to new customer support tools and billing technology initiatives, helping ensure successful execution and adoption.<br>• Monitor related accounts receivable, cash application, and collections activities to maintain alignment across interconnected financial processes.<br>• Establish team priorities, track performance, and reinforce a people-centered culture that balances high standards with respectful communication.
- 2026-09-29T00:00:00Z
- Charlotte, NC
- onsite
- Permanent / Full Time
- 60000 - 65000 USD / Yearly
- <p>We are looking for a Billing Specialist to support revenue operations for a telecom services organization in Charlotte, North Carolina. This position focuses on accurate invoicing, timely application of customer payments, and proactive follow-up on outstanding balances. The ideal candidate brings strong accounts receivable experience in a recurring billing environment, attention to detail, and the ability to work effectively with customers and internal teams to maintain healthy cash flow.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue recurring and non-recurring customer invoices with a high level of accuracy and timeliness.</p><p>• Apply incoming payments to the appropriate customer accounts and investigate discrepancies to ensure records remain current.</p><p>• Research any billing inquiries, disputes, and customer questions.</p><p>• Reconcile billing and payment activity, resolving account variances and escalating complex issues when needed.</p><p>• Perform accurate order entry and billing setup for all products and services.</p><p>• Support month-end billing activities by reviewing account data and helping ensure complete and accurate revenue reporting.</p>
- 2026-09-17T00:00:00Z