We are looking for a detail-oriented Billing Analyst to join our team in Charlotte, North Carolina. In this role, you will play a key part in managing the billing process for multiple divisions, ensuring accuracy and efficiency in high-volume invoicing. This hybrid position offers flexibility with remote work on Mondays and Fridays, as well as a supportive and people-first organizational culture.<br><br>Responsibilities:<br>• Prepare and deliver accurate invoices based on shipment data from the previous day.<br>• Reconcile billing records and post finalized invoices into the Siteline system.<br>• Manage portal entries for invoicing processes across multiple customer platforms.<br>• Build and maintain strong relationships with assigned divisions to ensure approval and accuracy of invoices.<br>• Collaborate with a team managing billing for over 30 divisions, providing backup support when needed.<br>• Monitor and address any discrepancies in the billing process to maintain data integrity.<br>• Ensure compliance with company billing policies and customer-specific requirements.<br>• Assist in process improvements to enhance efficiency within the billing cycle.<br>• Provide exceptional customer service to internal and external stakeholders.<br>• Support additional accounts receivable tasks as required.
<p>We are looking for skilled SBA-Closing Manager and SBA-Closer to join our team in Charlotte, North Carolina. This Contract to permanent position involves overseeing loan closing operations, managing workflows, and ensuring efficient execution within a high-volume environment. The role offers a great opportunity to contribute to the growth and structure of our loan processing platform while collaborating with cross-functional teams.</p><p><br></p><p>Onsite Charlotte, 5 days a week. South End Charlotte location. </p><p><br></p><p>Responsibilities:</p><p>• Manage the closing process for 7(a), 504, and other commercial loans, ensuring accuracy and compliance.</p><p>• Provide leadership and guidance to the closing team, overseeing SLAs and workflow management.</p><p>• Build and maintain a structured, consistent, and collaborative team environment as the platform scales.</p><p>• Partner with internal stakeholders to navigate system implementations and process changes.</p><p>• Ensure loan closings align with regulatory and compliance standards, maintaining detailed documentation.</p><p>• Drive operational efficiency in a manual workflow environment while transitioning to new systems.</p><p>• Monitor deal execution, resolving issues with a solutions-oriented approach.</p><p>• Support team development by fostering a positive culture and providing opportunities for growth.</p><p>• Adapt to changing processes and priorities to meet organizational goals.</p><p>• Collaborate with leadership to refine operational strategies and improve platform performance.</p>