We are looking for a Billing Supervisor/Manager to lead a high-volume billing function within a complex wholesale distribution environment in Charlotte, North Carolina. This position combines hands-on operational leadership with a forward-looking approach to process improvement, making it well suited for someone who can guide a team while also identifying ways to strengthen performance. The role will partner closely with order-to-cash leadership, support multiple business units, and help shape a more efficient billing operation through strong people management and sound operational judgment.<br><br>Responsibilities:<br>• Lead and develop a team of six professionals responsible for billing-related activities, providing clear direction, coaching, and constructive feedback that supports accountability and growth.<br>• Oversee day-to-day billing operations across a multi-business environment, ensuring accuracy, timeliness, and consistency throughout the billing cycle.<br>• Build a strong understanding of existing workflows and step in where needed during staffing gaps or high-volume periods to maintain service levels.<br>• Drive process improvements that increase efficiency, reduce errors, and strengthen overall order-to-cash performance.<br>• Partner with leadership to evaluate current practices and present practical recommendations for operational and strategic enhancements.<br>• Support cross-functional efforts tied to new customer support tools and billing technology initiatives, helping ensure successful execution and adoption.<br>• Monitor related accounts receivable, cash application, and collections activities to maintain alignment across interconnected financial processes.<br>• Establish team priorities, track performance, and reinforce a people-centered culture that balances high standards with respectful communication.
<p>We are looking for a Billing Specialist to support revenue operations for a telecom services organization in Charlotte, North Carolina. This position focuses on accurate invoicing, timely application of customer payments, and proactive follow-up on outstanding balances. The ideal candidate brings strong accounts receivable experience in a recurring billing environment, attention to detail, and the ability to work effectively with customers and internal teams to maintain healthy cash flow.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue recurring and non-recurring customer invoices with a high level of accuracy and timeliness.</p><p>• Apply incoming payments to the appropriate customer accounts and investigate discrepancies to ensure records remain current.</p><p>• Research any billing inquiries, disputes, and customer questions.</p><p>• Reconcile billing and payment activity, resolving account variances and escalating complex issues when needed.</p><p>• Perform accurate order entry and billing setup for all products and services.</p><p>• Support month-end billing activities by reviewing account data and helping ensure complete and accurate revenue reporting.</p>
<p>We are looking for a Billing Clerk to support accurate invoicing and financial recordkeeping for a long-term contract opportunity in North Carolina. This position is ideal for someone with experience in billing operations, inventory-related accounting, and QuickBooks Enterprise. The selected candidate will help maintain organized billing processes, monitor job costs against budgets, and contribute to smooth day-to-day financial administration. <strong>This is a part-time opportunity only (20 hours). </strong></p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue customer invoices with a high level of accuracy and timeliness.</p><p>• Review billing activity to ensure charges align with approved job budgets and supporting documentation.</p><p>• Maintain billing records, statements, and account details within QuickBooks Enterprise and related systems.</p><p>• Track inventory-related financial information and assist with reconciling inventory accounting data.</p><p>• Follow up on outstanding balances and support collection efforts effectively.</p><p>• Investigate billing discrepancies, resolve errors, and coordinate with internal teams to correct account issues.</p><p>• Update computerized billing information and help keep financial data complete, current, and well organized.</p>
<p>We are looking for an experienced Payroll Manager to support a contract engagement based in Charlotte, North Carolina. This role will oversee accurate and timely payroll operations for a workforce of approximately 1000 employees, with responsibility spanning benefits administration, payroll taxes, and complex pay practices across multiple states and international jurisdictions. The ideal candidate brings strong leadership in multi-entity payroll environments and can navigate growth-related complexity, including merger and acquisition activity, while maintaining compliance and service quality.</p><p><br></p><p>Responsibilities:</p><p>• Direct end-to-end payroll processing for a population of about 900 employees, ensuring pay is completed accurately and on schedule.</p><p>• Manage payroll activities across multiple U.S. states and international locations while adhering to applicable wage, tax, and regulatory requirements.</p><p>• Administer payroll tax processes, including withholdings, filings, reconciliations, and issue resolution related to payroll compliance.</p><p>• Partner with benefits and compensation stakeholders to ensure deductions, employer contributions, and related payroll entries are processed correctly.</p><p>• Oversee payroll operations across multiple legal entities and support alignment of payroll practices during periods of organizational change, including mergers and acquisitions.</p><p>• Utilize payroll platforms such as Rippling and ADP Workforce Now to maintain employee records, validate payroll data, and improve processing accuracy.</p><p>• Review payroll outputs, audit discrepancies, and resolve exceptions involving earnings, deductions, taxes, and benefits in a timely manner.</p><p>• Collaborate with internal teams to prepare payroll reporting, support audits, and provide documentation related to payroll and benefits activity.</p>