<p>We are looking for an experienced Product Owner to support ongoing feature delivery for a Property and Casualty-focused product team in Cleveland, OH. This Long-term Contract opportunity is ideal for someone who thrives in Agile software environments and can translate business needs into clear, actionable work for cross-functional teams. The role requires a strong blend of product leadership, stakeholder collaboration, and analytical thinking to help guide custom software enhancements within the insurance domain.</p><p><br></p><p>Responsibilities:</p><p>• Lead product ownership activities for New Property and Casualty team, ensuring feature priorities align with business goals and user needs.</p><p>• Gather and refine requirements through stakeholder discussions, discovery sessions, and direct user engagement.</p><p>• Create and maintain clear documentation, including user stories, acceptance criteria, and supporting product artifacts for development teams.</p><p>• Manage and prioritize the product backlog in Jira, coordinating closely with Agile team members to support sprint planning and execution.</p><p>• Partner with underwriting and business teams to clarify workflows, identify improvement opportunities, and support informed product decisions.</p><p>• Track tasks, dependencies, and delivery progress across multiple workstreams while helping teams stay focused on high-value outcomes.</p><p>• Collaborate with technical and functional partners across departments to resolve questions, reduce ambiguity, and keep development moving efficiently.</p><p>• Adapt priorities as business demands evolve, using sound judgment and problem-solving skills to balance speed, detail, and quality.</p>
<p>We are seeking a Project/Program Manager to be responsible for the coordination and successful execution of complex projects and programs supporting an operations engineering organization. This role oversees all aspects of assigned projects, including planning, scheduling, vendor coordination, milestone tracking, and stakeholder communication. The ideal candidate brings deep project/program management experience, sound technical judgment, and the ability to lead initiatives across live operational environments.</p><p>This position works closely with engineering, operations, vendors, and onsite stakeholders to ensure retrofit and deployment projects are delivered on time, within scope, and to quality standards.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Coordinate and oversee end-to-end project and program execution, ensuring milestones, deliverables, and timelines are met.</p><p>· Set project schedules, assign responsibilities, and monitor progress across multiple concurrent initiatives and sites.</p><p>· Manage vendors onsite during deployment and retrofit phases, ensuring quality of work and adherence to scope.</p><p>· Track and verify milestone completion, resolve issues, and escalate risks as needed.</p><p>· Partner with cross-functional stakeholders (engineering, RME, operations, and other onsite teams) to ensure alignment and execution.</p><p>· Prepare and deliver regular project status reports, dashboards, and summaries for management and leadership.</p><p>· Leverage experience, judgment, and creativity to plan, prioritize, and adapt project activities in fast-paced environments.</p><p>· Lead and direct the work of others, providing guidance and oversight where required.</p>
We are looking for a hands-on Project Manager - Operations to support multiple cross-functional initiatives in Charlotte, North Carolina. This Long-term Contract position is ideal for a versatile project leader who can move comfortably between operational detail, data-driven coordination, and stakeholder management while helping teams maintain momentum. The role will partner with business and technology groups to organize complex workstreams, strengthen reporting visibility, and drive execution across product and process-focused priorities.<br><br>Responsibilities:<br>• Lead day-to-day coordination across several operational and project-based initiatives, ensuring priorities stay organized and stakeholders remain aligned.<br>• Support a new product launch by managing reporting needs, tracking dependencies, and connecting business objectives with technical execution.<br>• Partner closely with actuarial and cross-functional teams to maintain progress, surface risks early, and keep deliverables moving on schedule.<br>• Build structure around a workflow modernization initiative by clarifying scope, organizing activities, and driving accountability across business and IT partners.<br>• Act as a central point of coordination between operational teams and technology groups to resolve blockers, communicate updates, and support informed decision-making.<br>• Oversee detailed project tracking, including status reporting, issue management, action logs, and follow-up with responsible teams.<br>• Contribute to process improvement efforts tied to intake and submission workflows, including support for future AI-enabled operating models.<br>• Balance strategic priorities with hands-on execution by stepping into analytical and operational tasks when needed to keep workstreams advancing.