Add your latest resume to match with open positions.

9 results for Remote Customer Service in Charlotte, NC

Customer Service Representative

Charlottesville, VA
remote
Temporary / Contract
17 - 17 USD / Hourly
We are looking for an experienced and detail-oriented Customer Service Representative to join our team on a long-term contract basis. This position involves managing a high volume of order processing and requires close collaboration with sales and customer service teams. This role offers the opportunity to work remotely while supporting key business operations. Responsibilities:• Process a large volume of orders received from sales and customer service teams with accuracy and efficiency.• Enter contractual details into Salesforce and maintain organized electronic documentation.• Modify customer licenses for new accounts and manage renewals for existing accounts.• Notify customers about their registration links and provide guidance on the registration process.• Collaborate closely with the sales and customer service teams to address any changes or updates related to orders.• Utilize Microsoft Excel to ensure proper data management and reporting.• Fulfill orders in compliance with company protocols and procedures.• Maintain consistent communication with stakeholders to ensure seamless operations.
2026-04-20T00:00:00Z

Customer Service Representative

Indianapolis, IN
remote
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a dedicated Weekend 3rd shift Spanish Bilingual Customer Service Representative to join our team in Indianapolis, Indiana. This Contract-to-permanent position offers an excellent opportunity to engage with customers, resolve inquiries, and provide detailed information about products and services. Ideal candidates will thrive in a fast-paced call center environment and demonstrate strong communication and problem-solving skills. Hours for this position will be 10:00 PM - 9:00AM EST. Sun, Mon, Tue, Sat. Responsibilities:• Open and manage trouble tickets to address specific customer issues effectively.• Clearly explain product options, associated charges, and promotions to customers.• Navigate customer service systems and tools efficiently to deliver timely assistance.• Resolve routine problems using established procedures and seek guidance for complex issues.• Maintain high-quality performance standards and meet call center metrics.• Promote self-service tools such as organizational applications and web resources.• Provide accurate quotes for rates and encourage customers to consider prepay options.• Inform customers about new or upgraded products and services.• Conduct additional tasks and responsibilities as assigned to support team objectives.
2026-04-24T00:00:00Z

Customer Service Representative

Milford, MA
remote
Temporary / Contract
18 - 20 USD / Hourly
Responsibilities include:- Customer service- Email correspondence- Processing orders- Order entry (high volume)- Collaborating with sales team and customers- Ensuring timely delivery of orders- ERP experience is a MUST!- Ability to work in a fast paced environment Start Date: Asap!Duration: 1 yearHours: 8:30am-5pm | M-FWork type: RemotePay Rate: $18-$20 (based on experience)
2026-04-29T00:00:00Z

Customer Service Representative

Minneapolis, MN
remote
Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a driven Customer Service Representative to join a healthcare-focused team in Minneapolis, Minnesota in a Contract to Permanent opportunity. This position centers on connecting with prospective patients through a high volume of outbound calls, confirming their needs, and guiding conversations with professionalism and empathy. It is well suited for someone who is self-motivated, competitive, and energized by helping individuals navigate products related to ostomy and catheter care. Responsibilities: • Place a large number of outbound calls each day to individuals who have previously submitted interest or inquiry requests. • Speak with prospective patients to confirm relevant care needs and gather details about the products they currently use. • Maintain productive, patient-centered conversations that balance service quality with daily call volume goals. • Record call activity, updates, and follow-up information accurately within company systems such as Salesforce and other basic software tools. • Collaborate within a shared lead environment where team members work from the same pool of opportunities. • Use strong listening and communication skills to build trust with individuals seeking information related to healthcare products. • Manage time independently throughout the workday while staying focused on outreach targets and team performance expectations. • Contribute to a results-driven culture by consistently working toward contact goals and potential performance-based incentives.
2026-04-28T00:00:00Z

Customer Service Representative

San Francisco, CA
remote
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a busy contact center team. This is a Contract position suited for someone who enjoys assisting customers, managing service requests, and providing prompt, clear communication. The person in this role will handle a high volume of calls, process orders accurately, and help create a positive experience with every interaction. Responsibilities: • Respond to incoming customer calls with empathy and a solutions-focused approach. • Assist customers with questions, service requests, and issue resolution while maintaining a high standard of support. • Enter customer orders and update account details with accuracy and attention to detail. • Manage both inbound and outbound calls to follow up on requests, confirm information, and provide timely updates. • Document customer interactions clearly to ensure records remain complete and up to date. • Coordinate with internal teams when needed to resolve concerns efficiently and keep service moving forward.
2026-04-28T00:00:00Z

Bilingual Customer Service Representative

Pittsburgh, PA
remote
Temporary to Hire
16 - 18 USD / Hourly
Our client in the South Side of Pittsburgh, PA is hiring for English and Bilingual Customer Service Representative for a contract to hire job opportunity. There will be an OHIO class in Canfield on Tuesday, 5/19/26 and a Pittsburgh Class on Wednesday, 5/20/26. Please note you must be onsite to pick up equipment and training for the first day. The Pittsburgh location has free parking provided and they are also bus accessible! The Ohio location will be a meet up spot at a hotel in Canfield, OH. After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Training schedule: 8:15AM - 4:45PM (Monday - Friday) ideally the first 24-30 business days. Permanent schedule would be sometime between 9:00AM - 5:30PM (Monday - Friday). o English speaking day shift: $16o Bilingual speaking day shift: $18 This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the company's programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.
2026-04-29T00:00:00Z

Medical Customer Service Rep

Minneapolis, MN
remote
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Medical Customer Service Rep to support a healthcare organization serving members in Minneapolis, Minnesota. This Long-term Contract opportunity is ideal for someone who is comfortable handling high-volume calls, resolving benefit and claims-related questions, and guiding members through available healthcare services. The person in this role will deliver attentive service, provide accurate information, and help members navigate coverage, authorizations, and transportation-related support. This role is remote but does require candidates to be local to MN for quarterly onsite meetings. Responsibilities:• Handle incoming calls from health plan members and provide clear answers related to coverage, claims activity, and amounts owed to providers.• Review member benefit information and explain plan details in a way that is easy to understand and aligned with service standards.• Assist callers with questions involving Medicaid programs, managed care services, and eligibility-related concerns.• Help members understand prior authorization requirements and direct them through the appropriate next steps for care access.• Use provider network resources to confirm participating providers and support members in locating appropriate care options.• Guide members through transportation service coordination and appointment navigation when those services are part of their health plan benefits.• Document interactions accurately and maintain complete records of inquiries, resolutions, and follow-up needs.• Escalate complex issues when necessary while ensuring members receive timely and courteous support.
2026-04-29T00:00:00Z

Sales Support

Arden, NC
remote
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented Sales Support team member to join a long-term contract opportunity based in Arden, North Carolina. This position focuses on coordinating order activities, resolving day-to-day issues, and helping maintain strong communication across sales and warehouse operations. The ideal candidate is organized, responsive, and comfortable managing urgent requests while keeping shipment and order information accurate and up to date. Responsibilities: • Enter and process customer orders accurately, ensuring each request moves efficiently through the fulfillment cycle. • Coordinate closely with warehouse personnel to confirm order status, address delays, and support timely shipment activities. • Investigate service or order-related issues, identify root causes, and drive practical solutions to keep operations on track. • Respond calmly to urgent situations and shifting priorities, taking action to resolve problems as they arise. • Track container and shipment reports, maintaining current information and escalating concerns when needed. • Provide day-to-day administrative and operational support for the broader team as additional needs come up.
2026-04-30T00:00:00Z

Spanish Bilingual Customer Service Representative

Indianapolis, IN
remote
Temporary to Hire
17.1 - 19.8 USD / Hourly
We are looking for a Customer Service Representative to join a payments-focused corporate team in Indianapolis, Indiana. This contract opportunity with permanent potential is ideal for someone who communicates clearly, enjoys assisting customers over the phone, and can handle routine service needs with accuracy and professionalism. The person in this role will support customers by resolving account-related concerns, sharing product information, and helping them make informed decisions while meeting call center performance expectations.***The shift is Monday - Friday 1pm - 10pm EST***MUST BE FLUENT IN SPANISH AND ENGLISH Responsibilities:• Respond to customer inquiries by phone and document service concerns by creating and updating trouble tickets as needed.• Provide clear explanations of available products, service features, pricing details, and applicable fees so customers understand their options.• Use call center applications and support tools efficiently to access account information, complete service requests, and maintain accurate records.• Resolve common customer issues by following established procedures and escalating more complex matters when additional guidance is required.• Consistently meet service quality standards, productivity goals, and other call center performance measures.• Encourage customers to use online and automated self-service resources when those options best support their needs.• Share information about current promotions, enhanced offerings, and upgraded solutions that may benefit the customer.• Prepare and communicate rate quotes while promoting prepay solutions when appropriate.• Perform additional customer support and administrative tasks as assigned to support daily operations.
2026-04-24T00:00:00Z