<p>We are looking for a highly dependable Customer Service Representative to join our team in Mount Pleasant, South Carolina. This contract to permanent position requires a detail-oriented individual who thrives in fast-paced environments and is committed to delivering excellent service. The role includes weekend and holiday shifts, offering an opportunity to develop your skills in customer interaction and data management.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of inbound and outbound calls with professionalism and efficiency.</p><p>• Accurately process and input customer orders into the system, ensuring all data is error-free.</p><p>• Provide exceptional service by addressing customer inquiries, concerns, and requests in a timely manner.</p><p>• Maintain a detailed and organized record of customer interactions and transactions.</p><p>• Collaborate with team members to resolve issues and improve overall customer experience.</p><p>• Uphold company standards by adhering to established procedures and guidelines.</p><p>• Monitor and manage multiple tasks simultaneously while maintaining a high level of accuracy.</p><p>• Participate in team meetings and contribute to process improvement discussions.</p>