We are looking for a Collections Specialist to join a banking organization in Charleston, South Carolina on a Contract to Permanent basis. This role is ideal for someone who can balance customer communication with sound financial judgment while helping manage account receivables and reduce outstanding balances. The position focuses on evaluating account status, resolving payment-related issues, and supporting consistent collection activity in a fast-paced environment.<br><br>Responsibilities:<br>• Build and update customer credit records to maintain accurate account history and support informed collection decisions.<br>• Review credit data and third-party reporting tools to evaluate account risk and determine appropriate follow-up actions.<br>• Conduct outreach to customers regarding overdue balances and support collection efforts across an assigned accounts receivable portfolio.<br>• Record daily collection interactions, payment updates, and account status notes with a high level of accuracy.<br>• Investigate disputed charges and billing concerns by researching account details and coordinating resolution steps.<br>• Reconcile account balances and payments to identify inconsistencies and ensure financial records are aligned.<br>• Address credit-related questions from both internal partners and external customers in a thorough and timely manner.<br>• Flag seriously past-due accounts for possible escalation to outside collection agencies and identify potential bad debt exposure.
<p>We are looking for a detail-oriented File Clerk to support a busy CPA firm in Georgetown, South Carolina during tax season. This long-term contract position will focus on organizing high volumes of records, digitizing paperwork, and helping maintain accurate document flow from Monday through Friday. The ideal candidate is dependable, efficient, and comfortable handling repetitive administrative tasks with care and precision.</p><p><br></p><p>Responsibilities:</p><p>• Receive, sort, and organize paper records to keep files orderly and easy to retrieve.</p><p>• Scan large volumes of tax-related documents and confirm that digital copies are complete and legible.</p><p>• Maintain both physical and electronic filing systems with strong attention to accuracy and naming consistency.</p><p>• Prepare paperwork for imaging by removing staples, arranging pages, and grouping materials correctly.</p><p>• File completed records in the appropriate locations and update document status as needed.</p><p>• Support the office with general clerical tasks related to document handling and record maintenance.</p>