We are looking for a skilled Collections Specialist to join our team in Chandler, Arizona. In this role, you will focus on managing accounts receivable and ensuring timely collection of outstanding balances. This is a Contract position, offering the opportunity to transition to a long-term role based on performance.<br><br>Responsibilities:<br>• Handle commercial and consumer collections with professionalism and attention to detail.<br>• Monitor accounts receivable and follow up on overdue balances to ensure timely payments.<br>• Maintain accurate records of all collection activities and communications.<br>• Collaborate with internal teams to address billing discrepancies and resolve customer concerns.<br>• Analyze accounts to determine the best course of action for recovering outstanding debts.<br>• Prepare and deliver reports on collection progress and account statuses.<br>• Communicate effectively with clients to negotiate payment arrangements and resolve disputes.<br>• Ensure compliance with company policies and applicable regulations throughout the collection process.<br>• Identify trends and potential risks in accounts receivable to proactively address issues.
<p>We are looking for a skilled Senior Desktop Support Analyst to join our team in Mesa, Arizona. In this long-term contract position, you will play a critical role in ensuring seamless IT support and troubleshooting for end-users. Your expertise and problem-solving skills will contribute to maintaining the efficiency and reliability of technical systems.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-level support for technical issues, including diagnosing and resolving problems related to Windows and Active Directory.</p><p>• Manage and respond to service desk tickets promptly, ensuring timely resolutions.</p><p>• Perform basic troubleshooting for hardware, software, and network-related issues.</p><p>• Assist users with Windows 10 configurations and updates to enhance system performance.</p><p>• Maintain accurate documentation of support activities and solutions for future reference.</p><p>• Conduct regular system checks to identify and address potential issues proactively.</p><p>• Collaborate with other IT team members to escalate complex problems when necessary.</p><p>• Deliver exceptional customer service by communicating effectively with users and addressing their concerns.</p><p>• Ensure adherence to company policies and procedures while handling IT support tasks.</p><p>• Stay updated on emerging technologies and best practices to enhance support capabilities.</p>
We are looking for an experienced Network Administrator to support and maintain a reliable enterprise network environment in Phoenix, Arizona. This Long-term Contract position is ideal for someone who is detail oriented and can manage core infrastructure, strengthen network security, and ensure stable connectivity across business operations. The role requires hands-on expertise with Cisco networking equipment, firewall platforms, and Active Directory in a fast-paced technical setting.<br><br>Responsibilities:<br>• Administer and maintain network infrastructure, including Cisco routers, switching environments, and LAN connectivity to support daily operations.<br>• Monitor network performance, identify connectivity issues, and resolve disruptions to maintain consistent system availability.<br>• Configure, manage, and optimize firewall technologies to protect systems and enforce network security standards.<br>• Support user and system access by maintaining Active Directory components related to network authentication and permissions.<br>• Troubleshoot hardware, software, and communication issues across the network and implement timely corrective actions.<br>• Perform network updates, configuration changes, and infrastructure improvements while minimizing operational downtime.<br>• Document network configurations, support activities, and technical procedures to maintain clear operational records.