Qualifications:<br>• 5+ years of hands-on IT management or support experience, preferably in a legal or professional services environment<br>• Strong proficiency with MacOS, Outlook, and Microsoft 365<br>• Experience with Filevine or similar legal case management/intake software<br>• Knowledge of conference room AV technologies (Zoom Rooms, webcams, display systems, audio solutions)<br>• Experience deploying or managing automation tools and AI platforms<br>• Solid understanding of database management and data integrity best practices<br>• Excellent troubleshooting skills and a proactive, solutions-oriented mindset<br>• Ability to manage multiple priorities and work effectively with non-technical staff<br>• Strong communication and interpersonal skills
We are looking for a dynamic and experienced Director of Technical Program Management to lead the development and delivery of innovative products from concept to launch. This role will require exceptional leadership, planning, and operational skills to manage complex hardware and software projects in a fast-paced, startup environment. By collaborating across multiple teams and managing external vendors, you will ensure that all programs meet the highest standards of quality, timeliness, and budgetary goals.<br><br>Responsibilities:<br>• Develop comprehensive technical program plans, including defining scope, budgets, schedules, and key deliverables.<br>• Lead cross-functional teams, including engineering, operations, and marketing, to ensure successful product launches.<br>• Drive the end-to-end development of hardware and software products, creating and optimizing processes as needed.<br>• Manage vendor relationships, including negotiations and ensuring timely and cost-effective delivery of prototypes and supplies.<br>• Oversee product operations, such as prototype builds, supply chain coordination, and production readiness.<br>• Monitor project progress, identify potential risks, and implement corrective actions to meet deadlines and budgets.<br>• Act as a hands-on contributor when necessary, solving complex technical and operational challenges.<br>• Ensure alignment of all technical programs with company objectives and provide regular updates to stakeholders, including executives.<br>• Establish and maintain accountability across teams to achieve program milestones and goals.
