Add your latest resume to match with open positions.

8 results for Customer Service in Central Islip, NY

Customer Service

Hauppauge, NY
onsite
Permanent / Full Time
58000 - 60000 USD / Yearly
We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively. Responsibilities: • Respond to customer inquiries by phone and email, providing accurate information and timely follow-up. • Support sales efforts by assisting with inside sales activities and helping move customer requests through completion. • Build positive client relationships through attentive service and consistent communication. • Coordinate inbound and outbound customer interactions to identify needs and support business growth. • Prepare, update, and maintain sales-related records and reports using Excel. • Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently. • Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
2026-07-27T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
25.175 - 29.15 USD / Hourly
We are looking for a Customer Service Representative to join a team supporting customers in New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys resolving billing and payment questions, guiding customers through online account tools, and delivering a detail-oriented service experience. The person in this role will work closely with cross-functional partners while helping customers understand payment options, account activity, and issue resolution. Success in this position requires clear communication, sound judgment, and the ability to manage a high volume of customer interactions with accuracy and care. Responsibilities:• Assist customers with using the payment portal, including completing online payments and setting up recurring payment options.• Respond to billing and payment-related inquiries by researching issues, clarifying account details, and providing timely resolutions.• Support customers during the move from one billing system to the other explaining updates and answering process-related questions.• Investigate payment discrepancies, reconciliation questions, and credit-related concerns, escalating complex matters when appropriate.• Maintain thorough and accurate records of customer conversations, account changes, and follow-up actions in internal systems.• Partner with teams across Financial Services, Billing, Credit, Sales, Operations, and Customer Experience to address customer needs effectively.• Manage challenging customer interactions with care, empathy, and a strong focus on problem solving.• Identify recurring service issues or process gaps and share observations with management to support continuous improvement.
2026-08-21T00:00:00Z

Customer Service Representative

New York, NY
onsite
Temporary / Contract
15.0385 - 17.413 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization. This Long-term Contract position is ideal for someone who enjoys helping others, managing high-volume customer interactions, and delivering accurate service in a fast-paced call center setting. The person in this role will handle inbound inquiries, support order processing, and provide clear, attentive communication that reflects the organization’s commitment to service. Responsibilities: • Respond to incoming customer calls with empathy and clear communication. • Assist callers with questions, concerns, and service requests while providing timely and accurate resolutions. • Enter and update order information carefully to ensure complete and correct records. • Manage a consistent volume of inbound and outbound calls to support customer needs and follow-up activities. • Document customer interactions, requests, and outcomes in the appropriate systems. • Escalate complex issues when needed and coordinate with internal teams to support resolution. • Maintain service quality standards by following call handling procedures and customer support guidelines.
2026-08-20T00:00:00Z

Customer Service Manager

Shelton, CT
onsite
Permanent / Full Time
85000 - 100000 USD / Yearly
Customer Service Manager - (Full- Time, Permanent!!)Location: Shelton, CTSalary: $85,000 - $100,000 DOE Are you an Experienced Customer Service Manager ready to lead and develop a high-performing customer support team in Shelton, CT?! We have a wonderful client ready to meet you then!! This leadership role is ideal for a hands-on manager who excels at coaching employees, resolving complex customer issues, and driving exceptional service standards. Candidates with leadership experience in Customer Service or Accounts Receivable are encouraged to apply. Key Responsibilities<ul><li>Lead, mentor, and develop a team of Customer Service professionals.</li><li>Oversee daily operations to ensure exceptional customer satisfaction and efficient workflow.</li><li>Handle and resolve escalated customer concerns in a professional, timely, and effective manner.</li><li>Establish performance expectations, conduct coaching sessions, and complete employee evaluations.</li><li>Identify opportunities to improve customer service processes and operational efficiency.</li><li>Collaborate with cross-functional teams including Sales, Operations, Finance, and Accounting.</li><li>Monitor service metrics, prepare reports, and implement continuous improvement initiatives.</li><li>Foster a positive, customer-focused culture while maintaining high employee engagement.</li></ul>Qualifications<ul><li>5+ years of management experience leading a Customer Service or Accounts Receivable team.</li><li>Proven experience resolving escalated customer service situations with professionalism and sound judgment.</li><li>Strong leadership, coaching, and team development skills.</li><li>Excellent interpersonal, communication, and conflict-resolution abilities.</li><li>Strong organizational and problem-solving skills with the ability to manage multiple priorities.</li><li>Proficiency in Microsoft Office and experience with CRM or ERP systems is a plus.</li><li>Bachelor's degree is preferred but not required with equivalent leadership experience.</li></ul>Compensation & Benefits<ul><li>Competitive salary: $85,000 - $100,000 DOE</li><li>Comprehensive medical, dental, and vision insurance</li><li>Generous Paid Time Off (PTO) package</li><li>Paid holidays</li><li>401(k) with company match</li></ul>Please apply to Daniele.Zavarella@roberthalf(com)
2026-08-24T00:00:00Z

customer experience specialist

Norwalk, CT
onsite
Temporary / Contract
20 - 22 USD / Hourly
Customer Experience Specialist – Norwalk, CTWe are seeking personable, customer-focused professionals for ongoing Customer Experience Specialist opportunities in the Norwalk, CT area. This role is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment where communication and follow-through are key.Responsibilities<ul><li>Serve as a primary point of contact for customers via phone and email</li><li>Respond to customer questions, requests, and concerns in a timely and professional manner</li><li>Provide accurate information regarding products, services, orders, or accounts</li><li>Assist with resolving customer issues and escalate concerns when appropriate</li><li>Enter and update customer information accurately within internal systems and CRM platforms</li><li>Process orders, requests, account updates, and other customer transactions</li><li>Maintain detailed documentation of customer interactions</li><li>Coordinate with internal departments to ensure customer needs are addressed</li><li>Follow up with customers to ensure timely resolution and a positive experience</li><li>Support additional customer service and administrative projects as needed</li></ul>
2026-08-11T00:00:00Z

Medical Customer Service Rep

Shelton, CT
onsite
Temporary / Contract
16.625 - 19.25 USD / Hourly
Job Description: We are seeking a Medical Customer Service Representative to join a busy healthcare team in a fast-paced call center environment. In this role, all incoming calls from four medical offices are routed directly to the call center, and you will serve as a key point of contact for patients and staff. This position requires strong communication skills, attention to detail, and the ability to manage a high volume of calls while providing excellent patient support. Key Responsibilities: Answer and manage incoming calls for four medical offices in a centralized call center setting Assist patients with appointment scheduling, prescription refill requests, and referral coordination Provide detail oriented, courteous, and efficient customer service over the phone Accurately document patient information and call details in the EMR system Route messages and requests to the appropriate clinical or administrative staff Maintain confidentiality and handle sensitive patient information in compliance with healthcare standards Support office operations by ensuring timely follow-up and resolution of patient inquiries Top 3 Must-Haves: Prior call center experience Previous medical administrative experience Experience with EPIC or another EMR system Preferred Qualifications: Strong phone presence and customer service skills Ability to multitask in a high-volume environment Experience handling medical office workflows, including referrals, scheduling, and prescription requests Familiarity with patient access and scheduling functions (Source: Q1 2026_The Demand for Skilled Talent.pdf) Knowledge of Epic or other EMR platforms (Source: Q1 2026_The Demand for Skilled Talent.pdf) Why Join This Opportunity: This is a great opportunity for someone with healthcare customer service experience who enjoys helping patients and thrives in a team-oriented, fast-paced environment.
2026-08-17T00:00:00Z

Director of Client Services

New York, NY
onsite
Permanent / Full Time
150000 - 200000 USD / Yearly
We are looking for a Director of Client Services to lead a portfolio of client engagements while strengthening service quality, operational consistency, and long-term account success. This role is based in New York, New York, and requires a confident leader who can guide senior client conversations, improve delivery processes, and support business growth. The ideal candidate brings strong judgment, operational discipline, and a people-focused leadership style that helps teams perform at a high level. Responsibilities: • Direct a range of active client engagements, ensuring deliverables are completed according to agreed timelines, objectives, and quality expectations. • Review account performance on a regular basis to evaluate relationship health, surface potential concerns early, and coordinate solutions before issues escalate. • Grow existing partnerships by identifying additional client needs, contributing to renewals, and helping expand services across the account portfolio. • Lead executive-level client discussions, present recommendations clearly, and provide hands-on senior support when complex situations require it. • Assist with business development efforts by shaping proposals, supporting presentations, and helping define scopes for prospective engagements. • Build and refine delivery frameworks that support consistent execution, including planning rhythms, quality checks, milestone oversight, and account strategy reviews. • Partner with practice leaders to align staffing decisions across engagements, balancing client priorities with team capacity and development opportunities. • Guide the launch of new client work by ensuring teams begin with clear responsibilities, defined goals, and measurable outcomes. • Maintain strong communication channels between leadership and account teams so priorities, risks, and decisions remain visible and actionable. • Lead, coach, and develop client service team members while contributing to hiring, onboarding, performance feedback, and the operating routines that keep work moving efficiently.
2026-08-04T00:00:00Z

Director of Client Services

Brooklyn, NY
remote
Permanent / Full Time
95000 - 150000 USD / Yearly
We are looking for a Director of Client Services to lead partner relationships and help clients maximize the impact of their marketing investments in Brooklyn, New York. This role is ideal for someone who combines client-facing leadership with deep expertise in growth and performance marketing. You will guide strategic conversations, translate performance data into recommendations, and ensure each account is supported with a thoughtful, results-oriented approach. Responsibilities: • Build trusted relationships with client marketing and growth leaders to align service delivery with business goals and long-term success. • Evaluate partner performance metrics and key objectives, then create action plans that improve results and support account retention. • Serve as a strategic consultant by uncovering growth opportunities and recommending solutions that increase value for each client. • Coordinate cross-functional workflows to keep client initiatives on track, ensure consistent execution, and maintain high service standards. • Lead recurring meetings with partners to review outcomes, address concerns, share updates, and identify new opportunities for improvement. • Use reporting and performance insights to assess account health, surface challenges early, and refine the client experience. • Partner with internal teams to represent client needs and advocate for enhancements that strengthen long-term satisfaction and measurable growth. • Support campaign scaling and funnel improvement efforts across paid and organic marketing channels through data-informed recommendations.
2026-08-17T00:00:00Z