We are looking for a Front Desk Coordinator to join our team in Colorado Springs, Colorado. In this contract role, you will be the first point of contact for visitors and callers, ensuring a welcoming and detail-oriented environment. This position is ideal for someone who thrives in a dynamic setting and enjoys multitasking while maintaining exceptional customer service.<br><br>Responsibilities:<br>• Greet and assist 5–10 visitors daily, providing a detail-oriented and friendly first impression.<br>• Manage 30–40 inbound calls per day, efficiently directing inquiries to the appropriate departments or individuals.<br>• Record and relay messages promptly to ensure smooth communication across the organization.<br>• Receive, sort, and distribute incoming mail and packages to their designated recipients.<br>• Maintain the cleanliness and organization of common areas, including the office break room.<br>• Provide support with administrative tasks, such as data entry and file organization.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to support daily operations.<br>• Deliver excellent customer service by addressing visitor and employee needs effectively.<br>• Collaborate with team members to ensure front desk operations run smoothly.
We are looking for a Service Desk Coordinator to join our team in Colorado Springs, Colorado, on a contract-to-permanent basis. In this role, you will provide essential administrative and technical support to ensure smooth operations for our internal staff. This position is ideal for an organized and meticulous individual with a strong ability to assist users and manage technology resources effectively.<br><br>Responsibilities:<br>• Facilitate technology onboarding and offboarding processes, including equipment setup, access management, and asset tracking.<br>• Provide first-level technical support and troubleshoot basic hardware and network issues for end-users.<br>• Manage and maintain accurate inventory records for IT equipment and system documentation.<br>• Assist with updates to user roles, permissions, and accounts in Active Directory and Azure.<br>• Support the functionality of conference rooms, printers, and other office equipment as needed.<br>• Handle inbound calls and user inquiries, providing timely and clear communication regarding IT requests or issues.<br>• Participate in team meetings, training sessions, and initiatives to improve IT support processes.<br>• Deliver excellent customer service by addressing technical concerns in a thorough and approachable manner.
We are looking for a Guest Services Coordinator to join our team on a contract basis in Denver, Colorado. In this role, you will provide exceptional support to guests, ensuring their needs are met and their experience is outstanding. Your responsibilities will involve assisting visitors, managing retail-related tasks, and promoting a welcoming environment.<br><br>Responsibilities:<br>• Assist guests by providing information, answering questions, and addressing any concerns to ensure a positive experience.<br>• Direct visitors to appropriate areas and resources for a seamless and enjoyable journey.<br>• Support retail operations, including helping customers with purchases and inquiries.<br>• Maintain inventory in retail stores and ensure product displays are organized and appealing.<br>• Promote and distribute brochures or materials to inform guests about services and offerings.<br>• Collaborate with team members to create a cohesive and efficient guest services environment.<br>• Monitor and address any issues related to store operations or guest satisfaction.<br>• Uphold company standards for guest interactions and retail presentation.