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13 results for Help Desk Support Manager in Cedar Rapids, IA

Payroll Support Specialist
  • Cedar Rapids, IA
  • onsite
  • Temporary / Contract
  • 19.00 - 21.00 USD / Hourly
  • <p>We are seeking a customer-focused Payroll & Timekeeping Support Specialist to provide front-line support for employee payroll, timekeeping, and attendance-related questions. This 3-6 month contract is ideal for someone who enjoys problem-solving, navigating multiple systems, and delivering a high level of service in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to employee payroll and timekeeping inquiries via phone and email</li><li>Assist with questions related to PTO balances, holiday pay, time entry corrections, and system access</li><li>Research and resolve payroll and timekeeping issues using multiple internal systems</li><li>Create and escalate cases for complex matters, including leave administration and policy-related inquiries</li><li>Provide timely, professional support to employees across multiple departments</li><li>Maintain accurate documentation of employee requests and resolutions</li></ul><p><br></p>
  • 2026-07-09T19:08:41Z
Billing Clerk
  • Cedar Rapids, IA
  • onsite
  • Temporary / Contract
  • 18.00 - 20.00 USD / Hourly
  • <p><strong>Position Overview</strong></p><p>We are seeking a customer-focused and detail-oriented Billing Coordinator to support a busy team. This role combines administrative support, customer service, invoice processing, and landlord licensing administration. The ideal candidate is organized, empathetic, and able to remain calm when assisting tenants and landlords through challenging situations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer and manage approximately 10-15 inbound calls per day from landlords and tenants.</li><li>Respond to questions regarding landlord licenses, inspections, fees, and invoices.</li><li>De-escalate sensitive or emotional situations involving housing concerns and direct callers to the appropriate housing inspector or department resources.</li><li>Schedule and reschedule housing inspections for landlords.</li><li>Create and distribute invoices related to rental housing inspections and licensing fees.</li><li>Calculate inspection fees, verify charges, and ensure invoices are issued accurately and promptly.</li><li>Process landlord license renewals and verify property information for accuracy and completeness.</li><li>Contact landlords to obtain additional information when property records are incomplete.</li><li>Maintain accurate electronic records and documentation.</li><li>Provide general administrative support to the Rental Housing team.</li></ul><p><br></p>
  • 2026-07-24T20:23:46Z
Administrative and Operations Generalist
  • Iowa City, IA
  • onsite
  • Temporary / Contract
  • 19.00 - 22.00 USD / Hourly
  • <p><strong>Multi-Functional Coordinator </strong></p><p><strong>Location:</strong> Cedar Rapids, IA</p><p><strong>Employment Type:</strong> Full-Time</p><p><strong>About the Role</strong></p><p>We are seeking a highly organized and proactive Office Administrator / HR & Operations Coordinator to support daily business operations in a fast-paced, team-oriented environment. This role serves as the administrative backbone of the office, helping coordinate meetings, maintain compliance records, assist with onboarding, support marketing initiatives, and provide operational support to the sales and leadership teams.</p><p>The ideal candidate enjoys wearing multiple hats, thrives on organization, and takes pride in keeping processes running smoothly.</p><p><strong>Key Responsibilities</strong></p><p><strong>Administrative & Office Support</strong></p><ul><li>Coordinate meetings, schedules, and team communications across departments.</li><li>Send calendar invitations, reminders, and meeting materials.</li><li>Assist with various administrative projects and tasks as needed.</li><li>Support the sales team with customer and operational coordination.</li><li>Answer incoming calls during high-volume periods and route inquiries appropriately.</li><li>Monitor and respond to online customer reviews.</li><li>Open, sort, and distribute incoming mail.</li><li>Receive and coordinate deliveries at the office.</li></ul><p><strong>Compliance & Record Management</strong></p><ul><li>Schedule and track CDL drug testing requirements, including random testing programs.</li><li>Assist with vehicle registration and fuel tax documentation (IFTA).</li><li>Maintain driver qualification files and required documentation.</li><li>Update annual forms and process driving record checks.</li><li>Ensure records remain accurate and compliant with company and regulatory requirements.</li></ul><p><strong>Human Resources & Onboarding</strong></p><ul><li>Coordinate interviews for seasonal and field employees.</li><li>Schedule candidate interviews with hiring managers and trainers.</li><li>Enter new hire information into company systems.</li><li>Assist with onboarding activities, including office tours and new hire orientation.</li><li>Ensure employee files and required employment documentation are complete and properly maintained.</li><li>Support employee scheduling and availability updates within internal systems.</li></ul><p><strong>Marketing Support</strong></p><ul><li>Prepare and send customer thank-you notes and appreciation communications.</li><li>Assist with social media posting and content scheduling.</li><li>Coordinate direct mail campaigns and marketing mailers.</li><li>Provide additional marketing support during peak seasonal periods.</li></ul>
  • 2026-07-02T17:30:09Z
HR Coordinator
  • Cedar Rapids, IA
  • onsite
  • Temporary / Contract
  • 17.50 - 20.00 USD / Hourly
  • <p><strong>HR Coordinator</strong> (Contract)</p><p><strong>Location:</strong> Cedar Rapids Corridor</p><p><strong>Job Type:</strong> Contract</p><p><br></p><p>Are you highly organized, detail-oriented, and passionate about creating a positive employee experience? We are seeking an <strong>HR Coordinator</strong> to support onboarding, compliance, and administrative HR functions for a busy and growing team. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys balancing people-focused interactions with process-driven work.</p><p>Key Responsibilities</p><ul><li>Coordinate and manage employee onboarding activities from offer acceptance through start date</li><li>Process and maintain new hire documentation, ensuring accuracy and compliance</li><li>Assist with background checks, employment verifications, and onboarding paperwork</li><li>Maintain employee records and HR databases while ensuring data integrity</li><li>Support compliance initiatives and ensure completion of required employment documents</li><li>Assist with scheduling orientations, training sessions, and employee communications</li><li>Serve as a point of contact for employee questions regarding onboarding and HR processes</li><li>Generate reports and assist with HR administrative projects as needed</li><li>Partner with internal teams to ensure a seamless and positive onboarding experience</li></ul><p><br></p>
  • 2026-07-22T18:24:08Z
Administrative Coordinator
  • Iowa City, IA
  • onsite
  • Temporary / Contract
  • 19.00 - 22.00 USD / Hourly
  • <p><strong>Be the Hub That Keeps Everything Moving!</strong></p><p><br></p><p>Are you the person everyone relies on to keep things organized, on track, and running smoothly? Do you enjoy variety in your day and take pride in being the one who makes sure nothing falls through the cracks?</p><p>We're looking for an <strong>Administrative Coordinator</strong> to serve as a key member of our client's rapidly growing team. This role offers a unique blend of administrative support, compliance coordination, onboarding, marketing assistance, and office operations. You'll work closely with leadership and support teams across the organization while helping ensure daily operations run efficiently.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Coordinate meetings, schedules, and team communications</li><li>Assist with office operations and administrative projects</li><li>Answer incoming calls during peak periods</li><li>Open and distribute mail</li><li>Receive and coordinate deliveries</li><li>Serve as a go-to resource for day-to-day office support</li><li>Schedule and coordinate random CDL drug testing</li><li>Maintain driver qualification files and required documentation</li><li>Track annual forms and driving record reviews</li><li>Assist with vehicle registration and IFTA administration</li><li>Help ensure records remain accurate, organized, and compliant</li><li>Schedule and coordinate interviews for seasonal employees</li><li>Facilitate onboarding activities for new hires</li><li>Enter employee information into company systems</li><li>Maintain employee records and required documentation</li><li>Help create a welcoming and organized onboarding experience</li></ul>
  • 2026-07-02T17:30:09Z
Accounting Clerk
  • Cedar Rapids, IA
  • onsite
  • Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p><strong>Office Support & Property Administration Coordinator (Contract-to-Hire)</strong></p><p><br></p><p>Are you looking for more than just another administrative position? This is an opportunity to become a key part of a close-knit team that manages a diverse commercial real estate portfolio and values loyalty, flexibility, and long-term growth.</p><p>This <strong>contract-to-hire opportunity</strong> is ideal for someone who enjoys variety in their day, takes ownership of their work, and wants to learn the business side of commercial real estate. You'll play a critical role in keeping the office running smoothly while supporting tenant communications, lease administration, accounts payable, and accounts receivable functions.</p><p><br></p><p>Even better, you'll work alongside experienced team members who are eager to share their knowledge, creating a unique opportunity to expand your responsibilities and grow your skill set over time.</p><p><br></p><p><strong>What You'll Do</strong></p><p><strong>Be the Hub of the Office</strong></p><ul><li>Serve as the first point of contact for tenants, vendors, and visitors.</li><li>Answer phones and provide exceptional customer service.</li><li>Open and distribute mail.</li><li>Maintain organized files and documentation.</li><li>Help keep the office running efficiently day-to-day.</li></ul><p><strong>Support Accounting & Financial Operations</strong></p><ul><li>Process invoices and assist with accounts payable.</li><li>Prepare deposits and support cash receipt processing.</li><li>Manage tenant receivables and monitor account balances.</li><li>Send payment reminders and assist with collections communications.</li><li>Support annual reconciliations and expense recoveries.</li></ul><p><strong>Manage Lease & Tenant Administration</strong></p><ul><li>Review commercial lease agreements and understand key lease terms.</li><li>Track rent increases, renewal options, and important lease dates.</li><li>Assist with tenant billing and lease-related communications.</li><li>Support Common Area Maintenance (CAM) reconciliations and annual tenant charge-backs.</li><li>Coordinate closely with team members to ensure tenants are billed accurately and consistently.</li></ul><p><strong>Make an Impact</strong></p><p>This is not a role where you'll be confined to a narrow list of responsibilities. The team values people who ask, <strong>"What can I take off someone's plate?"</strong> and who enjoy finding ways to improve processes, stay organized, and help wherever needed.</p><p><br></p><p><strong>What Makes This Opportunity Unique?</strong></p><ul><li>Small, supportive team environment where your contributions are visible and appreciated.</li><li>Family-oriented culture that genuinely values work-life balance.</li><li>Flexible schedule with approximately 35 hours per week.</li><li>Leadership that understands life happens and prioritizes people over rigid rules.</li><li>Opportunity to learn commercial real estate operations, property administration, and accounting functions.</li><li>Exposure to a large and established real estate portfolio with long-term tenants and stable operations.</li><li>Potential to take on additional responsibilities as you grow into the role</li></ul><p><br></p>
  • 2026-07-02T17:53:39Z
HR Generalist
  • Center Point, IA
  • onsite
  • Permanent / Full Time
  • 70000.00 - 80000.00 USD / Yearly
  • <p>Are you an HR professional who enjoys wearing multiple hats, building relationships across all levels of an organization, and being a trusted resource for employees and leadership alike? We are partnering with a stable, values-driven manufacturing company seeking an <strong>HR Generalist</strong> to support a local facility and serve as the primary onsite HR presence.</p><p><br></p><p>This is an exciting opportunity to join an organization known for its strong culture, long-tenured workforce, and commitment to employee well-being. The role offers significant visibility, exposure to senior HR leadership, and the chance to help shape HR processes within a growing operation.</p><p><br></p><p>What You'll Do</p><p>As the onsite HR partner, you'll support a variety of human resources, employee relations, payroll coordination, recruiting, and administrative functions, including:</p><ul><li>Serve as the first point of contact for employee HR questions and concerns</li><li>Assist with employee relations matters, coaching conversations, and disciplinary documentation</li><li>Coordinate recruiting activities, interview scheduling, and onboarding processes</li><li>Support benefits communications and employee updates</li><li>Assist with timekeeping, attendance tracking, payroll-related inquiries, and employee records</li><li>Help administer workers' compensation, leave programs, incident reporting, and compliance documentation</li><li>Maintain HR files, HRIS data, and confidential employee information</li><li>Partner with plant leadership and corporate HR on employee initiatives and ongoing operational support</li><li>Coordinate office administration, supplies, meetings, and employee communications</li></ul><p><br></p>
  • 2026-07-02T17:44:02Z
Home Warranty Service Coordinator
  • Iowa City, IA
  • onsite
  • Temporary to Hire
  • 22.00 - 26.00 USD / Hourly
  • <p>A growing HVAC company is seeking a <strong>Home Warranty Service Coordinator</strong> to support the service team by managing home warranty claims and repair workflows from diagnosis through completion. This is a great opportunity for someone who enjoys solving problems, staying organized, and keeping customers informed throughout the repair process.</p><p><br></p><p>In this role, you'll take ownership of service jobs after a technician completes a diagnosis, ensuring approvals are secured, parts are ordered, repairs are scheduled, and customers receive timely updates every step of the way.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Review technician notes and repair recommendations following service calls.</li><li>Submit claims, estimates, and supporting documentation to home warranty providers.</li><li>Follow up on pending approvals and authorizations to keep jobs moving forward.</li><li>Communicate with customers regarding claim status, repair timelines, and next steps.</li><li>Coordinate with technicians, dispatch, and vendors to schedule repairs and order parts.</li><li>Track open jobs from initial diagnosis through completion and closeout.</li><li>Maintain accurate records within company software and warranty portals.</li><li>Monitor aging work orders and proactively address delays.</li><li>Ensure all completed jobs have proper documentation and billing information.</li></ul><p><br></p>
  • 2026-07-24T20:58:41Z
Non-IT Project Manager, 3 Senior
  • Cedar Rapids, IA
  • remote
  • Temporary / Contract
  • 30.00 - 45.00 USD / Hourly
  • We are looking for an experienced senior project specialist to lead business-focused initiatives while partnering with cross-functional teams across a designated location. This Long-term Contract position is suited for someone who can guide projects from early assessment through execution, balancing timelines, budget expectations, quality standards, and resource planning. The role requires strong communication, sound judgment, and a practical approach to improving project delivery methods in a structured environment.<br><br>Responsibilities:<br>• Lead one large initiative or several smaller assignments from discovery and planning through delivery and rollout across business units.<br>• Build and organize project teams by defining responsibilities, identifying needed resources, and aligning contributors to key milestones.<br>• Develop and maintain detailed project schedules, monitor progress against targets, and address risks or obstacles that may affect delivery.<br>• Oversee project scope, evaluate requested changes, and escalate issues when adjustments affect timing, cost, or expected outcomes.<br>• Provide consistent status reporting to stakeholders and leadership on completed work, upcoming activities, budget position, and overall health of the project.<br>• Facilitate team meetings and working sessions to drive decisions, clarify priorities, and keep participants informed on next steps.<br>• Apply established project management practices and tools to support efficient execution and high-quality results.<br>• Design practical project structures and workflows that support cost-conscious operations and effective coordination.<br>• Identify opportunities to strengthen processes, improve execution, and enhance collaboration throughout the project lifecycle.
  • 2026-07-02T17:30:09Z
HR Coordinator
  • Cedar Rapids, IA
  • onsite
  • Temporary / Contract
  • 18.00 - 20.00 USD / Hourly
  • <p><strong>HR Onboarding Coordinator (Contract)</strong></p><p><strong>Location:</strong> Cedar Rapids, IA</p><p><strong>Job Type:</strong> Contract / Temporary</p><p><strong>Schedule:</strong> Full-Time, Monday–Friday</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented <strong>HR Onboarding Coordinator</strong> to support a busy Human Resources team in Cedar Rapids, Iowa. This contract opportunity is ideal for someone who enjoys working in a fast-paced environment, coordinating multiple priorities, and creating a positive onboarding experience for new employees.</p><p>The HR Onboarding Coordinator will be responsible for managing onboarding activities, ensuring compliance with employment documentation requirements, coordinating orientation schedules, and serving as a key point of contact for new hires throughout the onboarding process.</p><p>Key Responsibilities</p><ul><li>Coordinate and facilitate the onboarding process for new employees.</li><li>Prepare, distribute, and track new hire paperwork and onboarding documentation.</li><li>Ensure completion and compliance of I-9s, tax forms, and employment-related documents.</li><li>Schedule orientations, training sessions, background checks, and pre-employment requirements.</li><li>Maintain and update employee records within HR systems and databases.</li><li>Partner with hiring managers, recruiters, payroll, and IT teams to ensure a seamless onboarding experience.</li><li>Monitor onboarding timelines and follow up on outstanding documentation.</li><li>Assist with employee communications regarding benefits enrollment, company policies, and onboarding expectations.</li><li>Provide administrative support for HR initiatives and special projects as needed.</li><li>Maintain confidentiality of employee information and sensitive HR records.</li></ul><p><br></p>
  • 2026-07-02T17:30:09Z
Plant Conroller
  • Cedar Rapids, IA
  • onsite
  • Permanent / Full Time
  • 140000.00 - 200000.00 USD / Yearly
  • <p>We are looking for a highly skilled Plant Controller to oversee financial operations in our manufacturing facility based in Cedar Rapids, Iowa. This role will require strong leadership in managing accounting functions, ensuring financial accuracy, and providing critical insights to drive decision-making. The ideal candidate will have a proven track record in cost accounting and financial planning within a manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Supervise all accounting and finance operations, including the monthly close process and daily departmental activities.</p><p>• Ensure financial statements and key metrics are accurate and promptly reported to the parent company.</p><p>• Conduct detailed financial analysis and provide actionable feedback to leadership for continuous improvement.</p><p>• Develop and manage the annual business plan along with periodic financial forecasts.</p><p>• Oversee sales and profitability reporting, including pricing strategies, margin analyses, and management of rebates and sales commissions.</p><p>• Optimize cash flow through effective management of treasury activities.</p><p>• Coordinate annual audits, handle legal matters, and ensure compliance with regulatory reporting requirements.</p><p>• Provide analytical support for capital expenditure decisions.</p><p>• Strengthen internal controls and implement enhancements as needed.</p><p>• Collaborate with plant and departmental leaders to support strategic business decisions.</p>
  • 2026-07-10T17:44:57Z
Project Coordinator
  • Cedar Falls, IA
  • onsite
  • Temporary to Hire
  • - USD / Hourly
  • We are looking for a highly organized Project Coordinator to join a collaborative team in Cedar Falls, Iowa. This contract position with the potential to become permanent supports architects and project managers through a blend of project coordination, office administration, and basic accounting assistance in a fully onsite setting. The role is well suited for someone who enjoys keeping projects organized, communicating across teams, and managing a steady flow of documents, meetings, and operational tasks. This opportunity offers strong visibility within the organization and the chance to grow in a collaborative, team-focused environment.<br><br>Responsibilities:<br>• Coordinate daily activities for architects and project managers to help keep deadlines, deliverables, and communications on track.<br>• Organize bid-phase support by preparing materials, maintaining documentation, and assisting with project-related administrative needs.<br>• Draft and assemble contracts, meeting packets, and other project documents with a high level of accuracy and consistency.<br>• Arrange meetings, record key discussion points, and follow up on action items to support progress across active projects.<br>• Serve as the front office point of contact by welcoming visitors and helping maintain a positive onsite experience.<br>• Provide back-office assistance through data entry and record updates related to invoices, employee expenses, and credit card reconciliations.<br>• Maintain orderly digital and physical files using office software and shared document platforms to improve accessibility and tracking.<br>• Partner with internal team members on a variety of coordination and administrative tasks that support overall office efficiency.
  • 2026-07-24T13:18:44Z
Sr. Accountant
  • Muscatine, IA
  • onsite
  • Temporary / Contract
  • 38.00 - 44.00 USD / Hourly
  • We are looking for an experienced Sr. Accountant to support financial reporting, analysis, and operational decision-making for a service-focused organization in Muscatine, Iowa. This Long-term Contract position will play a key role in interpreting financial results, preparing recurring reports, and helping leaders make informed business choices. The ideal candidate brings strong accounting fundamentals, attention to detail, and the ability to manage deadlines across monthly, quarterly, and annual cycles.<br><br>Responsibilities:<br>• Evaluate financial results, spending patterns, revenue performance, and future projections to provide meaningful guidance for business planning and decision-making.<br>• Prepare and review monthly, quarterly, and annual financial reporting packages, including forecasts and variance analyses, while ensuring timely completion of all deliverables.<br>• Develop insights from financial data to identify process improvements, recommend efficient use of resources, and support resolution of business and accounting issues.<br>• Create and maintain supporting schedules and workpapers for general ledger reconciliations, annual audit activities, and budget preparation.<br>• Perform month-end accounting activities, including journal entries, account analysis, and reconciliation of balance sheet accounts.<br>• Review actual and expected video programming costs, process related invoices, project revenue trends, and assist with updates to pricing or rate structures as needed.<br>• Partner with internal stakeholders to explain financial outcomes, clarify reporting results, and support ongoing forecasting and planning efforts.
  • 2026-06-24T20:33:59Z