Add your latest resume to match with open positions.

3 results for Customer Service Specialist in Cedar Rapids, IA

Client Account Representative

Blue Grass, IA
onsite
Permanent
55000.00 - 65000.00 USD / Yearly
Are you passionate about helping customers, solving problems, and being the trusted point of contact they rely on? Do you enjoy managing accounts, coordinating orders, and building long‑term relationships?A highly respected, industry‑leading U.S. manufacturer is growing and looking for a Client Account Representative to support established customers and ensure a seamless experience from order to delivery. This company is known for exceptional tenured staff, a collaborative environment, and leaders who genuinely invest in their people. If you want a stable career with long-term growth potential, this is an excellent opportunity. Why You’ll Love This Company<ul><li>Strong, stable manufacturer with decades of success</li><li>Fun, low‑drama, team‑oriented culture</li><li>Supportive leadership that trains, mentors, and leads by example</li><li>Excellent internal mobility—employees often grow into roles like pricing, transportation, sales, operations, and more</li><li>A workplace where people feel valued, appreciated, and part of something meaningful</li></ul>What You’ll Do as a Client Account RepresentativeThis is a relationship‑driven position supporting returning customers—no cold calling.In this role, you will:<ul><li>Manage and support a dedicated portfolio of customer accounts</li><li>Build and maintain long‑term client relationships</li><li>Enter and review orders for accuracy and timelines</li><li>Prepare quotes and support customer projects</li><li>Troubleshoot customer needs and coordinate with internal teams</li><li>Handle 75–100 emails & ~10 calls daily</li><li>Navigate changing priorities in a fast-paced environment</li><li>Communicate updates professionally — including when delivering tough news</li></ul>Every day brings variety, problem‑solving, and opportunities to make a real impact.
2026-03-20T16:53:41Z

HR Specialist

Cedar Rapids, IA
remote
Temporary
20.00 - 25.00 USD / Hourly
HR Specialist/ADA Compliance Opportunity!Our client is seeking an HR Specialist with a strong background in ADA compliance and the reasonable accommodation process. This individual will support employees and managers by guiding them through accommodations, ensuring compliance with federal and state regulations, and maintaining a positive and supportive employee experience.This is an excellent opportunity for an HR professional who is detail‑oriented, empathetic, and confident navigating sensitive situations. Key Responsibilities<ul><li>Serve as the primary point of contact for employee accommodation requests under the ADA.</li><li>Manage the end‑to‑end accommodation process, including intake, interactive discussions, documentation, approvals, and follow‑up.</li><li>Communicate with employees, managers, HR business partners, and healthcare providers to gather necessary information and determine appropriate accommodations.</li><li>Ensure all recommendations and decisions comply with ADA, FMLA, state laws, and internal policies.</li><li>Maintain accurate, confidential records and case files.</li><li>Provide guidance to leaders on accommodation best practices and compliance requirements.</li><li>Track case progress, deadlines, and required documentation using HRIS or case management tools.</li><li>Identify trends and recommend process improvements.</li><li>Support additional HR compliance functions as needed (leave management, return‑to‑work, policy communication, etc.).</li></ul>
2026-03-16T13:23:43Z

HR Compliance Specialist

Cedar Rapids, IA
onsite
Temporary
18.05 - 20.00 USD / Hourly
HR Coordinator – Onboarding & ComplianceLocation: Cedar Rapids, IASchedule: Contract / Temporary Our Cedar Rapids–based client is seeking an HR Coordinator to support onboarding, compliance, and day‑to‑day HR operations during a period of increased activity. This role is ideal for a detail‑oriented HR professional who thrives in a fast‑paced environment and is comfortable managing multiple onboarding processes simultaneously. Key Responsibilities:<ul><li>Coordinate new‑hire onboarding, including offer documentation, I‑9/E‑Verify, background checks, and orientation scheduling</li><li>Ensure compliance with federal, state, and company policies, maintaining accurate and up‑to‑date employee records</li><li>Partner with HR, hiring managers, and payroll to ensure smooth employee starts and transitions</li><li>Track onboarding and compliance documentation, follow up on missing items, and maintain audit‑ready files</li><li>Support general HR administrative needs as assigned (reporting, data entry, employee communications)</li></ul>
2026-04-03T14:58:43Z