<p>Office Manager / Bookkeeper (Contract)</p><p><br></p><p>Are you a detail-oriented professional who enjoys wearing multiple hats? We are seeking an Office Manager / Bookkeeper to support daily office operations while overseeing bookkeeping and administrative functions for a growing organization in the Waterloo area.</p><p>This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can balance accounting responsibilities with office management duties.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Bookkeeping & Accounting</p><ul><li>Process accounts payable and accounts receivable transactions</li><li>Perform bank and credit card reconciliations</li><li>Prepare deposits and manage cash receipts</li><li>Assist with payroll processing and related reporting</li><li>Maintain accurate financial records and support month-end activities</li><li>Generate reports and assist leadership with financial tracking</li></ul><p>Office Management & Administration</p><ul><li>Serve as the primary point of contact for office operations</li><li>Answer phones, greet visitors, and provide exceptional customer service</li><li>Manage office supplies, vendor relationships, and service providers</li><li>Coordinate schedules, meetings, and administrative projects</li><li>Maintain electronic and paper filing systems</li><li>Support leadership with special projects and day-to-day administrative needs</li></ul><p><br></p>
<p>We are looking for an experienced IT Vendor Management Data Analyst to support strategic vendor operations and strengthen supplier performance across the organization in Cedar Rapids, Iowa. This Long-term Contract position is ideal for a business analyst who can combine data-driven oversight with strong partnership management, helping IT leadership make informed sourcing, contract, and performance decisions. The role focuses on vendor governance, service measurement, financial accuracy, and cross-functional collaboration with procurement, legal, and senior stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Advise IT leadership on sourcing approaches and vendor accountability models that improve service delivery, cost control, and operational effectiveness.</p><p>• Manage relationships with key technology vendors, ensuring expectations are clearly defined and partnerships remain productive, responsive, and aligned with business goals.</p><p>• Collaborate with senior leaders to support negotiations involving pricing, service commitments, contractual terms, and vendor performance concerns.</p><p>• Establish and maintain service level metrics, reporting standards, and review processes to evaluate vendor results and drive corrective actions when needed.</p><p>• Analyze vendor performance information and trend data regularly, then communicate findings and improvement opportunities to internal stakeholders and external partners.</p><p>• Lead or support vendor selection activities by shaping evaluation criteria, coordinating RFP efforts, and partnering with procurement teams on decision-making processes.</p><p>• Work with legal, finance, and operational teams to move contracts from negotiation through execution while maintaining oversight of vendor obligations after signing.</p><p>• Review invoices, credits, penalties, and reconciliations for alignment with contractual terms, and assist with onboarding, payment processing, and budget-related vendor reporting.</p><p>• Identify opportunities to improve vendor outcomes year over year by influencing strategic suppliers and encouraging alignment with organizational priorities.</p>
We are looking for an experienced Business Analyst to support enterprise platform initiatives in Cedar Rapids, Iowa. This Long-term Contract position will focus on aligning business needs with technology delivery, improving visibility across work intake and roadmaps, and strengthening decision-making through clear requirements and reporting. The role calls for someone who is detail oriented and can work across business, data, and technical teams to guide priorities, clarify expectations, and help deliver scalable solutions.<br><br>Responsibilities:<br>• Guide portfolio intake activities by evaluating incoming work, organizing priorities, tracking dependencies, and maintaining visibility into timelines, risks, and progress.<br>• Work closely with operational leaders, technical teams, and other partners to translate business objectives into practical solution approaches and delivery plans.<br>• Create and maintain clear analysis artifacts such as requirement documents, workflow diagrams, user stories, business rules, and acceptance standards.<br>• Contribute to enterprise data efforts by supporting initiatives tied to governance practices, integrations, API-enabled data exchange, reporting frameworks, and performance measures.<br>• Partner with cross-functional teams on reporting and data capabilities related to carrier information, agent insights, and Book of Business analytics.<br>• Lead discussions that build agreement among stakeholders, coordinate readiness activities, support validation efforts, and prepare updates for senior leadership.<br>• Monitor portfolio and delivery health through structured reporting, helping teams address obstacles and respond to shifting business demands.<br>• Support work that connects business analysis with digital platforms, analytics functions, and broader technology execution efforts.<br>• Help ensure solutions are aligned with business goals, documented thoroughly, and positioned for effective implementation across multiple teams.
We are looking for a detail-oriented customer service specialist to support order management and transactional activities for a long-term contract position based in Everett, Washington. This role works closely with customers and internal teams to coordinate sales orders, service-related requests, credits, and purchasing needs while maintaining accurate documentation and timely follow-through. The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-paced environment while ensuring compliance with established trade and company policies.<br><br>Responsibilities:<br>• Manage the full lifecycle of sales orders by reviewing requirements, entering transactions accurately, and tracking progress through completion.<br>• Coordinate warranty exchanges, credit activity, monitor replacement requests, and purchase-related transactions to support customer and business needs.<br>• Perform administrative support tasks connected to material sales and credit processing, ensuring records are complete and up to date.<br>• Partner with teams across sales, product lines, repairs, finance, global trade, and purchasing to resolve issues and keep orders moving efficiently.<br>• Communicate with internal and external customers to clarify requests, provide status updates, and drive timely transactional resolution.<br>• Follow global trade guidelines and export-related requirements to ensure all applicable policies are met.<br>• Support adherence to company licensing and compliance standards associated with international shipments and export activity.<br>• Contribute to the development and rollout of departmental procedures and process improvements across cross-functional groups.