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8 results for Customer Service Manager in Cedar Falls, IA

Parts Order Fulfillment Analyst
  • Waterloo, IA
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Robert Half is hiring a Parts Order Fulfillment Analyst for a Manufacturing client in Waterloo, IA. This professional will support service part availability and order fulfillment within a product engineering environment.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Forecast service parts and manage part availability</li><li>Partner with factories and cross‑functional teams (engineering, supply management, product support)</li><li>Review forecasts and recommend ordering adjustments</li><li>Manage order fulfillment to support the master schedule</li><li>Analyze metrics to improve processes and customer experience</li><li>Prepare and share status updates</li></ul><p><strong><u>Additional Details</u></strong></p><ul><li>Hours between 6:00 AM–4:00 PM (no overtime)</li><li>Fully onsite, business casual</li><li>No visa sponsorship available</li><li>May drive personal vehicle locally or company vehicle indoors </li></ul>
  • 2026-04-10T21:58:42Z
Bookkeeper/Office Manager
  • Fairfax, IA
  • onsite
  • Permanent
  • 25.00 - 30.00 USD / Hourly
  • <p>Do you love wearing multiple hats and being the go-to person who keeps everything running smoothly? If QuickBooks is your happy place and you thrive in an environment where autonomy is the norm, this role is for you! Robert Half is partnering with a well-established company within the construction industry to find a <strong>dynamic Office Manager/Bookkeeper</strong> who loves variety and thrives in a role where independence and trust are key.</p><p><br></p><p><strong>Why You’ll Love This Role:</strong></p><p>You’ll be the heartbeat of the office—managing everything from bookkeeping and payroll to vendor communication and job costing. This is a chance to make a real impact in a small, tight-knit team that values hard work, autonomy, and a positive attitude.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Manage QuickBooks Desktop for AP/AR, job setup, billing, and reconciliations</li><li>Process invoices, monitor financial transactions, and resolve discrepancies</li><li>Handle payroll (including union payroll- training provided), prepare and submit union reports and dues</li><li>Maintain employee files, onboarding paperwork, and support HR-related tasks</li><li>Perform bank reconciliations and oversee accurate financial reporting</li><li>Partner with the CPA for year-end processes and assist with tax filings</li><li>Keep office operations running smoothly—filing, reporting, and light administrative tasks</li><li>Communicate with vendors and team members (primarily via email and text)</li></ul><p><br></p>
  • 2026-04-13T19:18:44Z
Legal Assistant
  • Waterloo, IA
  • onsite
  • Permanent
  • 58000.00 - 80000.00 USD / Yearly
  • We are looking for a dedicated Legal Assistant to join our team in Waterloo, Iowa. In this role, you will play a crucial part in supporting legal operations, handling client-related tasks, and ensuring smooth case management. The ideal candidate is organized, detail-oriented, and capable of managing multiple responsibilities efficiently.<br><br>Responsibilities:<br>• Conduct client intake processes to gather necessary information and establish case files.<br>• Handle client file management using Clio, ensuring accurate and up-to-date records.<br>• Request and manage medical records to support case documentation.<br>• Oversee a caseload of 20-40 car accident and personal injury cases, maintaining attention to detail and organization.<br>• Coordinate and maintain schedules through effective calendar management.<br>• Communicate with clients and other stakeholders to provide updates and address inquiries.<br>• Assist in preparing legal documents and correspondence as needed.<br>• Ensure compliance with legal standards and procedures in all case-related activities.<br>• Support attorneys with administrative tasks to streamline case workflows.
  • 2026-04-10T15:53:43Z
Inventory Coordinator
  • Waterloo, IA
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>We are seeking an Inventory Coordinator to assist a Waterloo healthcare organization with updating and transitioning medical device inventory from Excel into their new inventory management platform. This role focuses on inventory counts, labeling equipment, and data entry. </p><p>This is a hands-on, project-based role that combines inventory best practices with system implementation support. The immediate need is on a contract basis, but the right person could earn a permanent role with this department! </p><p><br></p><p>Key Responsibilities:</p><ul><li>Conduct physical inventory counts to establish a trusted baseline</li><li>Reconcile physical inventory to legacy records prior to migration</li><li>Prepare inventory data for transition into a new software platform</li><li>Prepare the client for accurate ongoing and year-end inventory counts</li></ul><p><br></p>
  • 2026-04-14T14:18:44Z
Administrative Assistant-Level 2 - Experienced (6 - 10 Ye...
  • Palo, IA
  • remote
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • <p>We are looking for an experienced Administrative Assistant to provide critical support to a team of professionals in Palo, IA. This long-term contract position requires a detail-oriented individual with strong organizational and communication skills. The role involves managing administrative tasks, producing reports, and ensuring compliance with established procedures and policies.</p><p><br></p><p>Responsibilities:</p><p>• Compile, analyze, and interpret data to create reports, charts, graphs, and presentations.</p><p>• Respond to routine correspondence by following established procedures without requiring managerial review.</p><p>• Manage documents, maintain schedules, and organize activities to ensure smooth operations.</p><p>• Interact with internal and external customers to address inquiries and provide solutions.</p><p>• Ensure compliance with company policies, procedures, and safety guidelines in all tasks.</p><p>• Participate in special projects, including process enhancements and documentation updates.</p><p>• Coordinate staffing-related activities, such as onboarding and hiring processes.</p><p>• Support business functions by validating plans, reviewing expenses, and optimizing procedures.</p><p>• Lead initiatives to improve document management and streamline organizational practices.</p><p>• Utilize Microsoft technologies to efficiently perform administrative duties and reporting tasks.</p>
  • 2026-03-20T16:38:44Z
Sr. Accountant
  • Elma, IA
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p>We are looking for an experienced Senior Accountant to join a growing organization in Northeast Iowa. This role offers the opportunity to work closely with the Controller, providing critical support to maintain accurate financial records and ensure smooth accounting operations. The ideal candidate will bring strong analytical skills and a proactive approach to managing accounts and financial reporting.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily accounting transactions, ensuring accuracy and compliance with organizational standards.</p><p>• Oversee Accounts Receivable (AR) and Accounts Payable (AP) functions, maintaining up-to-date records and timely processing.</p><p>• Post, review, and reconcile financial transactions to ensure financial books are current and error-free.</p><p>• Monitor AR aging reports and lead collection efforts to maintain healthy cash flow.</p><p>• Collaborate with leadership and sales teams to address payment discrepancies and resolve customer issues.</p><p>• Supervise vendor payment schedules, ensuring alignment with cash flow forecasts and maintaining strong vendor relationships.</p><p>• Guarantee payroll is processed accurately and on time, verifying employee timecards and classifications.</p><p>• Prepare and file W-2 and 1099 forms, ensuring compliance with tax regulations.</p><p>• Identify operational risks and financial trends, providing actionable insights to improve efficiency.</p><p>• Generate precise financial reports based on real-time data for leadership review.</p>
  • 2026-03-23T22:28:43Z
Accounting Clerk
  • Waterloo, IA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p><strong>Accounting Clerk </strong>– Accounts Payable Support (Contract, Onsite)</p><p><strong>Location:</strong> Waterloo, IA</p><p><strong>Type:</strong> Contract | Onsite</p><p><strong>Job Description</strong></p><p>Our client in Waterloo is seeking a detail-oriented <strong>Accounting Clerk</strong> to support a fast-paced <strong>Accounts Payable (AP) team</strong>. This contract role will focus heavily on high-volume email correspondence, vendor communication, expense processing, and system updates within <strong>Concur and SAP</strong>. The ideal candidate is organized, responsive, and comfortable working in a deadline-driven accounting environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support the Accounts Payable team with day-to-day administrative and transactional tasks</li><li>Manage <strong>high-volume email correspondence</strong>, responding to vendor inquiries and internal requests in a timely and professional manner</li><li>Communicate with vendors regarding payment status, invoice questions, and account maintenance</li><li><strong>Update and maintain vendor banking information</strong>, ensuring accuracy and compliance</li><li>Assist with <strong>expense report processing</strong> and reconciliation using <strong>Concur</strong></li><li>Enter, review, and update AP-related data within <strong>SAP</strong></li><li>Assist with invoice processing, documentation, and general AP support as needed</li><li>Maintain accurate records and ensure adherence to internal controls and procedures</li></ul><p><br></p>
  • 2026-03-20T14:48:43Z
Financial Analyst
  • Waterloo, IA
  • onsite
  • Permanent
  • 75000.00 - 95000.00 USD / Yearly
  • <p>Robert Half is looking for a skilled Financial Accounting Analyst to join our manufacturing client near Waterloo, Iowa. In this role, you will be responsible for analyzing financial data, preparing reports, and contributing to the organization's overall financial strategy. The ideal candidate will have a strong foundation in accounting, budgeting, and capital management within manufacturing industry.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed financial analyses to support decision-making and strategic planning.</p><p>• Prepare and manage budgets, ensuring alignment with organizational goals.</p><p>• Analyze and interpret variances in financial performance, providing actionable insights.</p><p>• Oversee capital management processes to optimize resource allocation.</p><p>• Collaborate with manufacturing teams to monitor and manage cost accounting activities.</p><p>• Perform month-end close activities, including reconciliations and financial reporting.</p><p>• Develop and maintain financial models to support forecasting and planning efforts.</p><p>• Provide recommendations to improve financial processes and systems.</p><p>• Assist in preparing presentations and reports for management and stakeholders.</p>
  • 2026-04-13T19:53:44Z