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3 results for Patient Access Specialist in Carmel, IN

Patient Account Representative

Indianapolis, IN
onsite
Contract / Temporary to Hire
22 - 24 USD / Hourly
Join our team as a Patient Account Representative and help ensure high-quality care and service for our clients in a fast-paced healthcare environment. As a Patient Account Representative, you will play a key role in managing patient billing, resolving account inquiries, and supporting the revenue cycle process. Hours: Choice of Monday-Friday 8am – 5pm OR 4 10-hour shifts within Monday-Friday Responsibilities for the position include the following:<ul><li>Review and process patient accounts for accuracy and completeness, including billing and payment reconciliation</li><li>Respond to patient and insurance inquiries regarding account status, balances, charges, and payment options</li><li>Investigate and resolve discrepancies or denied claims with attention to detail and compliance guidelines</li><li>Collaborate with clinical and administrative staff to obtain necessary documentation for billing and collections</li><li>Maintain confidentiality and adhere to HIPAA standards in all activities</li><li>Document all patient account activity in internal systems accurately</li><li>Provide a positive, empathetic experience for patients and colleagues</li></ul>
2026-04-08T00:00:00Z

Medical Receptionist

Indianapolis, IN
onsite
Contract / Temporary to Hire
18.5 - 19.5 USD / Hourly
We're seeking a friendly, detail-oriented Medical Receptionist to be the welcoming face of our practice in Indianapolis, Indiana. In this role, you will play a critical part in ensuring efficient front office operations while delivering exceptional service to patients. If you have a background in healthcare administration and enjoy working in a fast-paced environment, we encourage you to apply. Hours: Monday: 6:30 AM – 4:00 PMTuesday: 7:30 AM – 4:00 PMWednesday: 8:00 AM – 5:45 PMThursday: 11:30 AM – 5:45 PMFriday: 6:30 AM – 3:00 PM Responsibilities for the position include the following:<ul><li>Make eye contact and greet all patients in a kind, enthusiastic, and helpful manner. Have patients sign in and collect necessary information. Advise patients of any delays or wait times.</li><li>Maintain communication with the clinical area to help manage patient flow and keep waiting patients updated.</li><li>Verify and copy/scan patients' insurance cards; ensure the information matches the patient’s medical record. Obtain current signatures when necessary.</li><li>Confirm referral needs with patients and facilitate communication with their primary care providers if referrals have not arrived.</li><li>Maintain and distribute daily patient lists and prepare new patient charts ahead of scheduled visits.</li><li>File completed charts appropriately and assist with chart management daily.</li><li>Assist with scheduling appointments, medical tests, and X-ray studies as needed, following lab work requirements.</li><li>Handle all incoming calls promptly and courteously, transferring as appropriate in adherence to practice telephone etiquette standards.</li><li>Manage reschedule requests and ensure timely patient rebooking.</li><li>Process encounter forms, collect co-payments and balances, schedule follow-up appointments, and always thank patients for choosing our practice.</li><li>Enter new patient demographics, update existing records, and provide notification to clinical areas of any late arrivals.</li><li>Rotate late shifts with front office staff, assist with new patient chart completion, and cover other offices as needed.</li></ul>
2026-04-14T00:00:00Z

Remote Inpatient Coding Specialist

Indianapolis, IN
remote
Contract / Temporary to Hire
29 - 33 USD / Hourly
Join our team as a Remote Inpatient Coding Specialist and play an essential role in ensuring accurate medical coding and billing processes. As a subject matter expert, you will use your knowledge of ICD-10-CM, ICD-10-PCS, HCPCS, NCCI, CMS, and CMG coding standards to review appeals and denials. Your expertise will help substantiate coding principles, address potential billing and coding concerns, and maintain high-quality standards in documentation. This is a fully remote position. Hours: Monday - Friday 8am -5p EST with flexibility Responsibilities:<ul><li>Apply medical coding principles and industry guidelines objectively during appeals and denial review processes.</li><li>Leverage knowledge of ICD-10-CM, ICD-10-PCS, HCPCS, NCCI, CMS, and CMG to identify, analyze, and resolve billing and coding issues.</li><li>Assess quality concerns by verifying adherence to regulatory requirements and best practices.</li><li>Participate in client system education to gain familiarity with specific platforms and workflows.</li><li>Ensure all appeals are accurately supported by clinical documentation, coding/CDI guidelines, and regulatory standards.</li><li>Collaborate with clients and internal stakeholders to clarify documentation and coding requirements.</li></ul>
2026-04-03T00:00:00Z