Order Entry Specialist Jobs in Carmel, IN

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Customer Support & Order Management Specialist

Greenfield, IN
onsite
Temporary / Contract
22 - 25 USD / Hourly
A growing manufacturer is seeking a responsive, organized Customer Support & Order Management Specialist to serve as a key connection between customers, sales, warehouse operations, and logistics. This is an excellent opportunity for someone who enjoys helping customers but also likes the administrative and operational side of getting things done. You'll manage customer inquiries from initial order entry through delivery updates and resolution of any issues. The team needs someone who can stay organized when priorities change, communicate clearly when something goes off track, and make sure customers receive accurate information rather than being passed from department to department. Responsibilities:<ul><li>Respond to customer inquiries by phone and email regarding orders, products, availability, and delivery schedules.</li><li>Enter customer orders and verify pricing, quantities, shipping details, and purchase order information.</li><li>Monitor open orders and communicate status updates to customers.</li><li>Coordinate with warehouse and logistics teams regarding shipments, delays, and delivery changes.</li><li>Investigate order discrepancies, damaged shipments, returns, and missing items.</li><li>Process order changes, cancellations, credits, and replacement requests according to company procedures.</li><li>Maintain accurate customer account notes and order records.</li><li>Work with sales representatives to resolve customer concerns and improve service.</li><li>Follow up on outstanding issues until the customer receives a clear resolution.</li><li>Prepare order reports and track recurring customer service issues.</li><li>Assist with account setup and customer documentation.</li><li>Identify workflow improvements that reduce order errors and response times.</li></ul>
2026-10-23T00:00:00Z

Operations Support Specialist

Indianapolis, IN
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a versatile Operations Support Specialist to join our team in Indianapolis, Indiana in a contract role with the potential to become permanent. This part time position is ideal for someone who enjoys variety in their workday and can step into different functions to help keep daily operations running efficiently. You will support customer-facing activities, administrative processes, basic accounting tasks, and shipping functions while contributing to a collaborative small-business environment. Responsibilities:• Support order processing by entering customer purchases, preparing estimates, and confirming product availability, pricing, and delivery details.• Serve as a point of contact for customers and suppliers, responding to routine inquiries and helping maintain smooth communication across transactions.• Provide coverage for sales support duties when needed and assist the team during high-volume periods.• Contribute to accounts receivable and accounts payable activities by helping with invoice handling, payment processing, and account record updates.• Assist with incoming shipments by checking delivered items against purchase documentation and noting discrepancies when necessary.• Prepare outbound packages, complete shipment paperwork, and create labels to help ensure timely delivery to customers.• Perform general warehouse and office support tasks as business needs shift throughout the day.• Cross-train across multiple operational areas so you can step in when team members are unavailable and help maintain continuity.• Complete routine administrative work such as data entry, document organization, and other clerical support that keeps operations on track.
2026-11-05T00:00:00Z

Accounts Receivable Specialist

Greenfield, IN
onsite
Temporary / Contract
22.1635 - 25.663 USD / Hourly
We are looking for an experienced Accounts Receivable Specialist to support a manufacturing organization in Indiana. This long-term contract opportunity is ideal for someone who brings strong attention to detail, sound judgment, and a consistent approach to managing customer payments and account activity. The person in this role will help maintain healthy cash flow by overseeing receivables, resolving account issues, and partnering with internal teams to ensure accurate billing and timely collections. Responsibilities: • Oversee the accounts receivable process from invoice creation through final payment collection. • Prepare and issue customer invoices with a high level of accuracy and within established timelines. • Record and apply incoming payments, including cash receipts, wire transfers, credit card transactions, and other remittance activity. • Review aging data regularly and follow up with customers to recover overdue balances in a timely and attentive manner. • Research payment discrepancies, underpayments, and billing concerns, then work toward effective resolution. • Reconcile customer account activity and verify alignment between receivable records and supporting balances. • Coordinate with internal departments to address invoicing questions and resolve issues affecting payment timing. • Maintain organized customer account records and supporting documentation for ongoing reference and audit readiness. • Contribute to month-end close tasks and prepare accounts receivable reporting as needed.
2026-10-26T00:00:00Z

3 results for Order Entry Specialist in Carmel, IN