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2 results for Communications Specialist in Carmel, IN

Marketing & Content Specialist

Indianapolis, IN
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a versatile Marketing & Content Specialist to support digital content, product presentation, and online merchandising efforts. This position suits someone who is organized, proactive, and comfortable balancing creative tasks with day-to-day coordination in a fast-moving environment. The role contributes to social media execution, product content upkeep, and digital asset management while helping maintain a consistent and detail-oriented brand presence. Responsibilities:• Produce short-form digital content that showcases products across social media channels, adapting ideas into engaging posts, videos, and visual assets.• Coordinate photography and video creation for product features, demonstrations, promotional campaigns, and lifestyle-focused marketing materials.• Draft captions, basic scripts, content outlines, and posting concepts that align with brand messaging and audience interests.• Maintain and update online product information in e-commerce platforms, including descriptions, images, pricing details, tags, and collections.• Review digital storefronts regularly to identify incomplete, outdated, or inconsistent product content and correct issues in a timely manner.• Organize and manage product images, videos, and related digital files needed for merchandising, marketing, sales, and wholesale use.• Support promotional merchandising efforts by preparing content for featured items, seasonal campaigns, bundles, and new product launches.• Monitor social media trends and emerging content formats, then recommend practical ideas that can strengthen engagement and product visibility.• Assist with social commerce and creator-related initiatives, including affiliate, influencer, and user-generated content support as needed.
2026-08-21T00:00:00Z

Customer Experience Specialist

Indianapolis, IN
onsite
Temporary / Contract
23.08 - 30.77 USD / Hourly
We are looking for a Customer Service Relations Specialist to support customer accounts from order intake through delivery while building strong, dependable client relationships. This Long-term Contract position is based in Indianapolis, Indiana, and is ideal for someone who can balance customer communication, order accuracy, and cross-functional coordination in a fast-paced manufacturing setting. The role works closely with sales, production, and shipping teams to help ensure customer needs are addressed promptly and deliveries stay on schedule. Responsibilities:• Manage a portfolio of customer accounts ranging from straightforward to highly complex, providing responsive day-to-day support.• Receive and enter customer orders from clients and account managers with a high level of accuracy and urgency.• Keep customers informed by addressing questions related to order progress, pricing requests, revisions, confirmations, and service concerns.• Process purchase orders, apply account adjustments or credits when needed, and maintain accurate customer records.• Partner with manufacturing and shipping teams to help meet delivery commitments and resolve order-related issues.• Use company systems and internal tools to track orders, update account information, and support operational workflows.• Investigate and respond to customer complaints or service challenges in a thorough and solution-focused manner.
2026-08-19T00:00:00Z