<p><strong>You don't just keep an office running — you create the environment people want to work in.</strong></p><p>A growing technology company in <b>Rancho Santa Fe </b>is looking for a <strong>Workplace Operations Specialist</strong> to support its employees, facilities, vendors, and day-to-day workplace operations. This is a great role for someone with an administrative or office management background who wants to move into a more modern <strong>Workplace Experience / People Operations</strong> environment.</p><p><br></p><p><strong>What you'll own</strong></p><ul><li>Coordinate daily workplace operations</li><li>Manage office supply inventory and purchasing</li><li>Coordinate building maintenance and service requests</li><li>Serve as a point of contact for vendors and property management</li><li>Support employee onboarding logistics</li><li>Coordinate office events and employee activities</li><li>Maintain office procedures and documentation</li><li>Assist with seating, equipment, and workspace assignments</li><li>Coordinate visitors and office access</li><li>Process invoices and purchase orders</li><li>Track workplace expenses</li><li>Assist with safety and emergency procedures</li><li>Support office moves and facilities projects</li><li>Identify ways to improve employee workplace experience</li></ul><p><br></p>
<p><strong>YOU'RE NOT JUST ANSWERING THE PHONE — YOU'RE THE FACE OF THE COMPANY.</strong></p><p>A growing healthcare services organization in <strong>Oceanside</strong> is searching for a <strong>Client Experience Specialist</strong> to join its customer support team.</p><p>We're looking for someone who genuinely enjoys helping people and knows how to turn a frustrating customer interaction into a positive experience. You'll communicate with clients throughout the day while coordinating appointments, resolving issues, updating records, and working behind the scenes with internal departments.</p><p>This is a strong opportunity for someone who wants to take their customer service experience into a more professional <strong>client services or operations environment</strong>.</p><p><br></p><p><strong>YOUR DAY-TO-DAY</strong></p><ul><li>Serve as a primary point of contact for clients</li><li>Respond to phone, email, and online inquiries</li><li>Schedule and coordinate appointments</li><li>Answer questions regarding services and accounts</li><li>Resolve customer concerns professionally</li><li>Document client interactions accurately</li><li>Follow up on open requests and outstanding issues</li><li>Coordinate with internal departments to resolve problems</li><li>Maintain customer information in company systems</li><li>Process service requests and updates</li><li>Identify recurring customer issues and communicate trends to management</li><li>Assist with reports and administrative projects</li><li>Maintain confidentiality of client information</li><li>Provide a consistently positive customer experience</li></ul>
<p>Are you an Accounts Receivable professional with experience supporting <strong>B2B customers within a manufacturing environment</strong>? Our client, a growing and established manufacturer in Irvine, is seeking an <strong>Accounts Receivable Specialist</strong> to join their team. This is an excellent opportunity for someone who enjoys building customer relationships, driving collections efforts, resolving account issues, and contributing directly to the company's cash flow and financial success.</p><p>Responsibilities</p><ul><li>Manage <strong>B2B collections</strong> activities for manufacturing customers, following up on past-due balances and maintaining strong customer relationships.</li><li>Respond to customer requests for <strong>invoices, statements, proof of delivery, and account documentation</strong> in a timely manner.</li><li>Investigate and resolve <strong>billing discrepancies, payment issues, deductions, and account disputes</strong> by partnering with customers and internal departments.</li><li>Monitor customer aging reports and outstanding balances to ensure timely collections and healthy cash flow.</li><li>Maintain accurate customer account records, including contact information, payment terms, and account status updates.</li><li>Apply cash receipts, reconcile customer accounts, and assist with resolving unapplied payments.</li><li>Utilize <strong>Excel and Sage 500</strong> to track receivables, analyze account activity, and support reporting needs.</li><li>Collaborate with accounting, customer service, operations, and sales teams to resolve issues and improve the customer experience.</li></ul><p>What We're Looking For</p><ul><li>3+ years of <strong>Accounts Receivable</strong>, <strong>B2B Collections</strong>, or related accounting experience.</li><li>Experience working within a <strong>manufacturing, distribution, or industrial</strong> environment.</li><li>Strong understanding of <strong>commercial collections</strong>, customer account reconciliations, AR aging, and billing support.</li><li>Experience researching and resolving customer payment and invoice discrepancies.</li><li>Proficiency with <strong>Microsoft Excel</strong> and ERP systems; <strong>Sage 500</strong> experience is highly preferred.</li><li>Excellent communication and customer service skills with the ability to build relationships with business customers.</li></ul><p><br></p>