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2 results for Collections Specialist in Carlsbad, CA
- Oceanside, CA
- onsite
- Temporary
- 26 - 28 USD / Hourly
- <p>A growing <strong>healthcare services organization in Oceanside</strong> is seeking a compassionate but firm <strong>Collections Specialist</strong> to manage patient and insurance receivables. The ideal person is patient, detail-oriented, and comfortable navigating billing systems, EOBs, and insurance portals. If you enjoy investigative work, problem-solving, and helping patients understand their balances, this is an excellent long-term role.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Contact patients and insurance providers regarding outstanding balances</li><li>Review <strong>EOBs, remits, and denial codes</strong> to determine next steps</li><li>Follow up on rejected claims, billing discrepancies, and incomplete submissions</li><li>Update patient accounts, insurance info, and billing notes with strong accuracy</li><li>Coordinate with Billing, Front Desk, and Clinical teams to resolve claim issues</li><li>Set up payment plans, process patient payments, and manage hardship arrangements</li><li>Prepare weekly aging reports, collections status updates, and month-end summaries</li><li>Support insurance re-submissions, corrections, and appeals processes</li><li>Maintain professionalism and empathy during patient financial discussions</li></ul>
- 2026-03-03T00:00:00Z
- Carlsbad, CA
- onsite
- Temporary
- 25 - 27 USD / Hourly
- <p>Robert Half is partnering with a well-established <strong>manufacturing & distribution company in Carlsbad</strong> that is expanding their credit and collections team. They’re seeking a <strong>Collections Specialist</strong> who is confident, persistent, and professional — someone who enjoys digging into aging reports, resolving discrepancies, and building relationships with customers to maintain healthy cash flow. This role offers visibility across accounting, operations, and sales in a collaborative environment where communication and follow-through are essential.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Manage a high-volume <strong>collections portfolio</strong> for domestic and international customers</li><li>Conduct proactive outreach via phone, email, and customer portals to resolve past-due balances</li><li>Investigate short pays, deductions, chargebacks, and unapplied cash with accuracy</li><li>Review and reconcile <strong>AR aging</strong>, apply payments, research variances, and resolve account discrepancies</li><li>Work cross‑functionally with Sales, Customer Service, and Shipping to confirm order status, credits, and disputes</li><li>Maintain detailed notes, documentation, and follow-up logs to support reporting needs</li><li>Process credit memos, write-offs, adjustments, and payment plans as needed</li><li>Support month-end: aging reports, collections metrics, cash forecast support, and SOX-lite documentation</li><li>Assist with credit checks, new customer setup, and risk evaluations</li></ul>
- 2026-03-03T00:00:00Z