<p>We are looking for an IT Asset/Hardware Analyst to support enterprise hardware and asset management activities for an organization in Ft Myers. This short term contract position is ideal for someone who can manage device inventories, support end-user technology needs, and work closely with technical and business teams. The role requires strong knowledge of desktop and laptop environments, a proactive approach to task ownership, and the ability to communicate effectively across multiple departments.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate records for hardware assets and software-related inventory across the enterprise environment.</p><p>• Support the deployment, tracking, and lifecycle management of desktop and laptop equipment used by employees and business teams.</p><p>• Partner with managers, technical staff, and end users to gather business and technical needs related to assigned asset and hardware requests.</p><p>• Use ticketing and service management platforms to document work, resolve requests, and ensure timely follow-up on support activities.</p><p>• Coordinate assigned initiatives and contribute to project-based work while balancing day-to-day operational responsibilities.</p><p>• Collaborate with colleagues across branch locations and departments such as sales, marketing, finance, customer support, and field services to address technology needs.</p><p>• Assist with software license tracking and compliance efforts to help maintain organized and reliable asset records.</p><p>• Provide user support for workplace technologies and applications, including Microsoft environments and common business productivity tools</p>
<p>We are looking for an Desktop Analyst to support hardware lifecycle activities and asset governance. This Long-term Contract position is ideal for someone who is detail oriented and can manage inventory accuracy, coordinate technical support needs, and work closely with business and IT teams to keep end-user equipment and related processes running smoothly. The role requires strong attention to detail, effective communication, and the ability to balance day-to-day operational priorities with assigned projects.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate records for company-owned hardware and technology assets, including inventory tracking, assignments, and status updates throughout the asset lifecycle.</p><p>• Provide hands-on support for desktops and laptops in an enterprise setting, helping to resolve issues related to device setup, usage, and replacement needs.</p><p>• Partner with technical teams, managers, and business stakeholders to clarify operational needs and translate them into practical support and asset management actions.</p><p>• Coordinate assigned initiatives and ensure project-related tasks are completed on schedule, with clear follow-up and minimal oversight.</p><p>• Support software and hardware compliance efforts by monitoring asset inventory details, license-related information, and documentation standards.</p><p>• Collaborate with team members to manage service requests, operational workloads, and project deliverables while maintaining service quality.</p><p>• Use ticketing and service management platforms to document work, track requests, and communicate progress to end users and internal partners.</p><p>• Assist employees across multiple business areas, including branch operations, sales, marketing, finance, customer support, and field services, with hardware and asset-related needs</p>
<p>We are looking for a Help Desk/Desktop Support Analyst to join a rental and leasing services organization in Cape Coral, Florida in a contract-to-permanent capacity. This role is suited for a service-oriented IT specialist who can resolve end-user issues efficiently, communicate clearly with employees at all levels, and maintain strong documentation throughout the support process. The position will play a key part in delivering dependable technical assistance, improving the user experience, and supporting day-to-day service desk operations.</p><p><br></p><p>Responsibilities:</p><p>• Deliver responsive technical support to employees across the organization, including executive leadership, while maintaining a high standard of service.</p><p>• Investigate incidents by asking targeted diagnostic questions, identifying underlying causes, and working toward timely resolution of hardware, software, and access-related problems.</p><p>• Support business applications and core IT environments by addressing user requests, troubleshooting system issues, and providing practical solutions whenever possible.</p><p>• Record each support interaction with clear, accurate ticket notes so that issue history, actions taken, and outcomes are fully documented.</p><p>• Translate technical information into straightforward guidance that end users can easily follow when learning systems, tools, or updated procedures.</p><p>• Participate in user and business testing activities to build familiarity with upcoming enhancements and help prepare for successful adoption.</p><p>• Share recurring issues, service trends, and improvement opportunities with service desk leadership to strengthen overall support performance.</p><p>• Assist with operational reporting and daily metric tracking while ensuring requests are handled within established service level expectations.</p>