<p>We are looking for a skilled Desktop Engineer to join our team in Fort Myers/Naples area in Florida. In this role, you will be responsible for managing software deployments, troubleshooting technical issues, and maintaining system security across enterprise environments. This is a fully on-site long-term contract position offering the opportunity to contribute to essential IT operations in the rental/leasing services industry.</p><p><br></p><p>Responsibilities:</p><p>• Create, test, and deploy software packages using Tanium and other platforms to ensure successful rollouts.</p><p>• Troubleshoot deployment failures and escalate critical issues when necessary to maintain business operations.</p><p>• Take ownership of support tickets, resolving issues independently and collaborating with IT teams and end users.</p><p>• Develop and test software packages using PowerShell App Deployment Toolkit for compatibility and functionality.</p><p>• Perform quarterly updates of endpoint protection tools and manage Java updates to enhance system security.</p><p>• Collaborate with the Vulnerability Management Team to address high-risk security vulnerabilities effectively.</p><p>• Document deployment processes, troubleshooting steps, and system configurations to support organizational knowledge.</p><p>• Monitor third-party automation tools and workflows to ensure consistent operation.</p><p>• Analyze and provide feedback on technical solutions to improve IT processes and align with industry standards.</p>