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11 results for Telecommunications Specialist in Canton, OH

Data Center Specialist

Cleveland, OH
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Data Center Specialist to support data-focused operations for a long-term contract opportunity based in Cleveland, Ohio. This role is well suited for someone who is organized, accurate, and comfortable working with numbers while delivering responsive service to internal and external stakeholders. The ideal candidate can manage detailed tasks with minimal supervision, communicate clearly, and contribute to smooth day-to-day data and billing activities under tight timelines. Responsibilities: • Enter, review, and maintain data records with a high level of accuracy and consistency across assigned systems. • Analyze data sets and billing-related information to identify discrepancies, verify completeness, and support timely resolution of issues. • Provide attentive assistance to internal teams and external contacts, ensuring clear communication and a service-oriented approach. • Follow established procedures carefully while completing assigned tasks and projects independently within required deadlines. • Prepare, organize, and update documentation related to data handling, reporting, and collection activities. • Support billing and collection processes by validating information, tracking outstanding items, and escalating concerns when needed. • Assist in training team members on data processes, documentation standards, and accuracy expectations. • Contribute to process-related operational tasks, including updates tied to data workflows or system-related changes when assigned.
2026-04-28T21:18:44Z

Help Desk Technician

Cleveland, OH
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
We are looking for a skilled and proactive Help Desk Technician to join our team in Greater Cleveland, Ohio. In this role, you will be responsible for ensuring the optimal performance of computer systems and providing technical support to end-users. This opportunity is ideal for individuals with a strong background in troubleshooting and IT systems maintenance. Responsibilities:• Monitor and maintain the integrity of operating systems and various computer systems to ensure seamless functionality.• Perform routine maintenance tasks such as system backups, recovery procedures, and file management to optimize system performance.• Install, test, and upgrade system software and hardware components to meet organizational needs.• Configure software settings and resolve technical issues to enhance user experience.• Create and maintain detailed documentation for IT infrastructure and troubleshooting processes.• Diagnose and resolve computer errors, providing timely technical support to end-users.• Troubleshoot and resolve issues related to software, hardware, and basic network configurations.• Train users on the setup and operation of new technologies to maximize efficiency.• Install, configure, and upgrade PC software, operating systems, and related tools.• Utilize specialized help desk software to remotely access user systems and address complex technical issues.
2026-04-14T20:23:43Z

IT Administrator

Richfield, OH
onsite
Permanent / Full Time
50000.00 - 65000.00 USD / Yearly
We are looking for an IT Administrator to support and strengthen day-to-day technology operations in Ohio. This role is ideal for a systems specialist who can manage core infrastructure, resolve technical issues efficiently, and maintain a secure, reliable user environment. The position requires strong hands-on experience across Microsoft platforms, network support, virtualization, and security-focused administration. Responsibilities: • Administer and support Windows-based systems, Microsoft Office applications, and Outlook to ensure dependable performance for end users. • Manage directory services and virtual infrastructure, including user access, system configuration, and ongoing platform maintenance. • Diagnose and resolve workstation and server issues using established Windows troubleshooting methods and system analysis tools. • Maintain network connectivity by addressing IP configuration problems and assisting with the setup and support of networking hardware. • Troubleshoot wireless performance concerns by identifying signal disruption, coverage limitations, and interference-related issues. • Contribute to infrastructure security by supporting device hardening, access controls, and compliance-aligned administrative practices. • Assist with the configuration, support, and issue resolution of network equipment while helping preserve a secure operating environment. • Participate in security testing activities, including vulnerability reviews and penetration testing support, to help identify and reduce risk.
2026-04-30T18:28:53Z

Bus Syst Consultant IV

Mayfield, OH
remote
Temporary / Contract
65.00 - 66.00 USD / Hourly
We are looking for an experienced Bus Syst Consultant IV to support complex business systems initiatives in a long-term contract role based. This role will partner closely with business stakeholders, Legal, vendors, and IT teams to guide high-impact projects from planning through implementation while improving processes and application performance. The ideal candidate brings strong project leadership, analytical thinking, and the ability to translate business needs into effective system-focused solutions. Responsibilities:• Lead complex business systems projects, driving progress from initial planning through delivery while managing scope, timelines, and key project milestones.• Act as a central liaison among business units, Legal, vendors, and IT to align objectives, clarify requirements, and support successful implementations.• Prepare and maintain essential project materials such as schedules, initiation documents, effort estimates, status updates, and work breakdown plans.• Assess business challenges, stakeholder needs, and cross-functional impacts to recommend practical system and process improvements.• Facilitate review sessions and stakeholder meetings to present findings, validate design decisions, and encourage informed decision-making at multiple organizational levels.• Coordinate project communications, including updates on timelines, risks, issues, scope adjustments, training plans, and rollout activities.• Support the design, organization, and delivery of user training to help teams adopt new or enhanced system capabilities effectively.• Oversee issue tracking and resolution activities, escalating concerns when appropriate and helping resolve infrastructure-related or highly escalated system problems.• Contribute to post-implementation evaluations, identify lessons learned, and recommend enhancements across applications, platforms, and related processes.• Serve as a mentor and subject matter expert by guiding team members, sharing best practices, and advising on system-related problem solving
2026-04-28T15:33:50Z

Help Desk Analyst

Uniontown, OH
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Help Desk Analyst to join a security-focused team in Uniontown, Ohio. This long-term contract opportunity supports day-to-day technical assistance for field operations and internal users. The role is ideal for someone who is comfortable troubleshooting Windows environments, documenting issues clearly, and providing responsive service through a ticket-driven support process. Responsibilities:• Provide front-line technical support by responding to inbound requests from field technicians and resolving desktop and application-related issues.• Investigate problems in Windows 10 and related Microsoft environments, identify root causes, and determine appropriate next steps for resolution.• Access business applications before and after upgrade activities to record defects, confirm functionality, and capture findings accurately.• Create, update, and track service desk tickets to ensure incidents and deficiencies are documented and routed correctly.• Use Active Directory tools to support account-related requests, access issues, and basic user administration tasks.• Maintain detailed support records, issue notes, and status updates so teams have clear visibility into open items.• Participate in initial daytime training and onboarding activities to gain system access and prepare for the assigned support schedule.• Work a four-day, ten-hour shift schedule after onboarding while meeting service expectations and response timelines.
2026-04-21T19:13:54Z

IT Infrastructure Manager

Cleveland, OH
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
We are looking for an experienced IT Infrastructure Manager to lead the stability, security, and performance of enterprise technology environments supporting transportation operations in Cleveland, Ohio. This role will oversee core infrastructure across on-premises and cloud platforms, ensuring reliable service delivery, resilient systems, and strong operational controls. The ideal candidate brings a hands-on leadership style, a strong background in infrastructure administration, and the ability to strengthen technical processes while partnering effectively with internal stakeholders and external providers. Responsibilities:• Lead the planning, deployment, support, and retirement of infrastructure components that are critical to day-to-day IT operations.• Oversee the health and availability of physical and virtual environments, including host systems, virtual machines, and enterprise storage platforms.• Manage cloud-based infrastructure across platforms such as Microsoft Azure and Amazon Web Services to maintain performance, scalability, and uptime.• Coordinate response efforts for physical security events, escalating issues appropriately and ensuring required incident documentation is shared with relevant parties.• Administer backup and storage solutions to protect business data and support recovery objectives.• Direct vendor and contractor partnerships to ensure effective operational support, service quality, and timely issue resolution.• Establish and maintain disaster recovery capabilities that support business continuity and reduce operational risk.• Promote infrastructure best practices by improving processes, performance metrics, and operational standards across the environment.• Build strong working relationships with key stakeholders to address security concerns, operational needs, and long-term infrastructure priorities.• Investigate complex technical issues, identify root causes, and implement corrective actions that prevent recurrence.
2026-04-23T14:18:44Z

IT Manager

Cleveland, OH
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for an experienced IT Manager to oversee end-user technology support and endpoint operations across our organization in Cleveland, Ohio. In this role, you will lead a team responsible for service desk operations, endpoint lifecycle management, and IT service management processes, ensuring optimal service quality and continuous improvement. This highly visible position offers the chance to directly enhance company efficiency and profitability while fostering a culture of responsiveness and innovation. Responsibilities: • Provide leadership and direction for the IT Operations team, including performance management and setting measurable objectives. • Mentor team members to strengthen technical skills and improve service delivery. • Supervise Tier 1 and Tier 2 end-user support across all company locations, ensuring timely issue resolution. • Define, monitor, and report on key performance indicators such as response times, service quality, and compliance. • Oversee the configuration and maintenance of the company’s IT service management platform, including workflows and reporting dashboards. • Manage endpoint lifecycle processes, including deployment, provisioning, and compliance using Microsoft Intune and related technologies. • Develop and implement automation strategies to enhance operational efficiency. • Collaborate with cybersecurity teams on endpoint security and vulnerability remediation. • Coordinate user access provisioning and deprovisioning to align with company policies. • Maintain vendor relationships and assist with budgeting and lifecycle planning for hardware and software assets.
2026-04-07T13:13:42Z

Cybersecurity Manager

Greater Cleveland, OH
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
We are looking for an experienced IT Security Manager to lead enterprise-wide efforts that protect information assets, facilities, and critical operations in Greater Cleveland, Ohio. This position combines strategic security leadership with hands-on oversight of risk reviews, control effectiveness, and resilience planning. The role also carries responsibility for disaster recovery and business continuity readiness, ensuring the organization can respond effectively to disruptions while maintaining alignment with business priorities. Responsibilities:• Lead the organization's information and physical security program, establishing practical safeguards that support business objectives.• Direct risk assessment activities and security reviews to identify vulnerabilities, evaluate exposure, and recommend mitigation strategies.• Oversee asset audit processes to improve visibility into technology resources, security controls, and compliance status across the enterprise.• Develop, maintain, and regularly test disaster recovery and business continuity plans to strengthen operational resilience.• Create, implement, and enforce security policies, standards, and procedures that align with regulatory and organizational requirements.• Partner with technical and business teams to drive security initiatives, influence decision-making, and build accountability across functions.• Monitor security operations and incident trends, using SIEM and related tools to support threat detection, response, and continuous improvement.• Manage security priorities within budget, timeline, and performance expectations while advancing the overall security roadmap.
2026-04-20T22:18:44Z

Integration Manager

Greater Cleveland, OH
onsite
Permanent / Full Time
100000.00 - 125000.00 USD / Yearly
We are looking for a highly skilled Integration Manager to oversee system integrations and ensure seamless communication between various software platforms. This role requires a detail-oriented individual with a strong technical background and the ability to manage change effectively within a dynamic environment. Join our team in Greater Cleveland, Ohio, where you will play a key role in optimizing business processes and driving efficiency. Responsibilities:• Manage the implementation and integration of systems to align with business goals.• Collaborate with stakeholders to gather and document business requirements for system enhancements.• Develop and maintain custom reports using tools like Crystal Reports and Microsoft SQL.• Lead change management initiatives to ensure smooth transitions during system upgrades or modifications.• Troubleshoot and resolve integration issues to maintain system performance and reliability.• Provide detailed technical documentation and training to users on system functionalities.• Coordinate with cross-functional teams to ensure alignment on integration objectives.• Monitor and analyze system performance to identify areas for improvement.• Stay updated on industry trends and best practices to enhance integration processes.
2026-04-22T15:28:58Z

Cloud Administrator

Westlake, OH
onsite
Permanent / Full Time
60000.00 - 90000.00 USD / Yearly
We are looking for a Cloud Administrator to support and enhance a business-critical cloud environment in Westlake, Ohio. This role focuses on maintaining reliable Azure infrastructure, strengthening access controls, and ensuring core services perform securely and efficiently. The ideal candidate brings hands-on cloud operations experience, sound troubleshooting ability, and the communication skills to work effectively across technical and business teams. Responsibilities: • Manage and maintain Azure-based infrastructure to support stable, secure, and efficient day-to-day operations. • Administer identity and access controls within Azure, applying governance standards, conditional access principles, and privileged access processes. • Troubleshoot cloud networking issues involving virtual networks, security rules, firewalls, and hybrid connectivity components. • Oversee compute and storage resources, including virtual machines, managed disks, and storage services, to optimize availability and performance. • Execute and improve backup, patching, and routine maintenance activities to protect systems and reduce operational risk. • Monitor cloud services and logs proactively, investigate alerts, and respond to incidents in environments that require high uptime. • Create clear operational documentation and share technical information effectively with both technical and non-technical stakeholders.
2026-05-05T16:28:43Z

Infrastructure Administrator

Westlake, OH
onsite
Permanent / Full Time
80000.00 - 115000.00 USD / Yearly
We are looking for an Infrastructure Administrator to support and maintain core technology systems in a production environment. This role is ideal for a hands-on, detail-oriented individual who can manage day-to-day server operations, respond effectively to technical issues, and help keep infrastructure services stable, secure, and well-documented. The position works across Windows and Linux platforms while contributing to backup readiness, system reliability, and operational continuity. Responsibilities: • Administer and support enterprise infrastructure systems serving production environments, ensuring dependable performance and availability. • Manage Windows Server platforms, including directory services fundamentals, routine updates, system hardening, and general server maintenance. • Maintain Linux servers by handling account administration, service monitoring, patch deployment, and issue resolution. • Investigate and resolve technical problems across servers, virtualization platforms, storage systems, and network-connected infrastructure. • Perform backup and recovery activities, validate restore procedures, and support disaster recovery preparedness efforts. • Apply infrastructure security standards by assisting with secure configurations, access controls, and remediation of identified vulnerabilities. • Follow established change and incident management practices, maintaining accurate documentation and clear communication throughout support activities.
2026-05-05T16:28:43Z