We are looking for a Collections Specialist to support business-to-business accounts receivable activities for a growing team in Independence, Ohio. This contract opportunity with permanent potential is ideal for someone who is confident communicating with customers, managing outstanding balances, and keeping account records accurate and up to date. The role combines direct collection efforts with administrative follow-through to help maintain healthy cash flow and strong customer account management.<br><br>Responsibilities:<br>• Manage business-to-business collection efforts by contacting customers regarding past-due balances and working toward timely resolution.<br>• Maintain accurate customer account details by reviewing and updating records as needed.<br>• Track purchase order status and follow up with customers to obtain, confirm, or clarify outstanding PO information.<br>• Monitor open receivables and document collection activity, customer responses, and payment commitments.<br>• Partner with internal stakeholders to address billing questions and resolve account issues that may delay payment.<br>• Use company systems and tools to review account activity, record updates, and support daily collections workflows.<br>• Prioritize a high-volume workload while meeting deadlines and maintaining consistent follow-up with assigned accounts.
<p>Our team is seeking a skilled Collections Specialist for a contract opportunity in Akron, Ohio. The Collections Specialist will be responsible for managing high-volume collections and fostering strong client relationships within the manufacturing and distribution industry. This role is ideal for detail-oriented professionals with excellent communication abilities who thrive in a dynamic, collaborative environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a high volume of collections activities accurately and efficiently, ensuring adherence to established processes.</li><li>Build and maintain positive client relationships to encourage timely payment and future collaboration.</li><li>Communicate professionally and clearly with clients and internal stakeholders via email, phone, and written correspondence.</li><li>Review and analyze customer accounts, monitor payment status, and resolve inconsistencies in a timely manner.</li><li>Collaborate cross-functionally with vendors and internal departments to effectively manage billing and collection processes.</li><li>Utilize Microsoft Excel to track collection data, monitor outstanding balances, and generate reporting as needed.</li><li>Oversee credit terms and ensure customer compliance with company policies and procedures.</li><li>Respond promptly to customer inquiries regarding account or payment issues, ensuring client satisfaction.</li><li>Apply best practices in collections strategies to align with manufacturing and distribution industry standards.</li></ul><p><br></p>
We are looking for a Collections Specialist to support a manufacturing organization in Middleburg Heights, Ohio through a long-term contract assignment. This in-office role focuses on managing receivables, maintaining consistent communication with customers, and helping improve cash flow through timely follow-up on outstanding balances. The position will begin with a strong emphasis on outbound collection calls ahead of fiscal year-end, making it ideal for someone who is organized, confident, and comfortable working in a fast-paced environment.<br><br>Responsibilities:<br>• Contact commercial and consumer accounts to follow up on past-due invoices and secure timely payment commitments.<br>• Review aging reports and account details to prioritize collection activity and reduce outstanding receivables.<br>• Document customer conversations, payment arrangements, and collection progress accurately in internal records.<br>• Investigate billing concerns and coordinate with internal teams to resolve issues that may delay payment.<br>• Perform high-volume outbound calls, especially during the initial phase of the assignment leading up to fiscal year-end.<br>• Use Excel formulas and related tools to track account status, analyze trends, and support reporting needs.<br>• Maintain attentive customer interactions while balancing collection goals with service expectations.<br>• Assist with ongoing accounts receivable and collection activities in support of team coverage during an extended leave.<br>• Contribute to a smooth handoff of account updates and collection status if the role transitions into a longer-term opportunity.
<p>We are looking for an experienced Accounts Receivable/Collections Specialist to join our team in Brooklyn Heights, Ohio. In this role, you will focus on managing and resolving outstanding accounts receivable while maintaining attentive relationships with business clients. This position offers an opportunity to handle complex collections as well as refine and optimize processes for greater efficiency. This is a direct hire position with standard business hours. It is in office but can work remote one day per week after training. If this is a position that you are interested in, apply today! </p><p><br></p><p>Responsibilities:</p><p>• Manage and follow up on outstanding payments with business clients to ensure timely resolution.</p><p>• Handle challenging and intricate collections cases, employing effective negotiation strategies.</p><p>• Perform thorough cleanup of accounts receivable and collections records to streamline operations.</p><p>• Transition to softer collections efforts after addressing high-priority cases.</p><p>• Maintain accurate documentation and records of all collection activities.</p><p>• Utilize multiple systems to track and manage accounts and payments.</p><p>• Collaborate with internal departments to address billing discrepancies and resolve client concerns.</p><p>• Monitor aging accounts and develop strategies to minimize overdue balances.</p><p>• Provide regular updates and reports on collection progress to management.</p><p>• Ensure compliance with company policies and industry regulations during all collection activities.</p><p><br></p><p>They do offer a full benefits package; medical/dental/vision, 401K, life insurance, generous PTO, paid holidays, and more. </p>