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1 result for Help Desk Tier 2 in Canton, OH
- North Canton, OH
- onsite
- Temporary
- 0 - 0 USD / Yearly
- <p>We are looking for a skilled Help Desk Technician to join our team on a contract basis in North Canton, Ohio. This is a third shift position- Thursday – Monday; 10pm-7am. This position will provide essential IT support to ensure smooth operations during a staffing need. The role will be for approximately 30-60 days and offers a great opportunity to work in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance and troubleshoot issues related to Windows 10 operating systems.</p><p>• Manage user accounts and permissions within Active Directory.</p><p>• Respond to and resolve service desk tickets in a timely manner.</p><p>• Utilize Microsoft Intune to assist with device management and security.</p><p>• Perform basic troubleshooting of hardware, software, and network issues.</p><p>• Document solutions and maintain accurate records of all support activities.</p><p>• Communicate effectively with team members and end-users to understand and address their IT concerns.</p><p>• Ensure compliance with company IT policies and procedures while providing support.</p><p>• Assist in maintaining smooth IT operations during staffing transitions.</p>
- 2026-03-19T00:00:00Z