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2 results for Data Analyst Technology in Canton, OH
- Uniontown, OH
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are looking for a Help Desk Analyst to join a security-focused team in Uniontown, Ohio. This long-term contract opportunity supports day-to-day technical assistance for field operations and internal users. The role is ideal for someone who is comfortable troubleshooting Windows environments, documenting issues clearly, and providing responsive service through a ticket-driven support process.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical support by responding to inbound requests from field technicians and resolving desktop and application-related issues.</p><p>• Investigate problems in Windows 10 and related Microsoft environments, identify root causes, and determine appropriate next steps for resolution.</p><p>• Access business applications before and after upgrade activities to record defects, confirm functionality, and capture findings accurately.</p><p>• Create, update, and track service desk tickets to ensure incidents and deficiencies are documented and routed correctly.</p><p>• Use Active Directory tools to support account-related requests, access issues, and basic user administration tasks.</p><p>• Maintain detailed support records, issue notes, and status updates so teams have clear visibility into open items.</p><p>• Participate in initial daytime training and onboarding activities to gain system access and prepare for the assigned support schedule.</p><p>• Work a four-day, ten-hour shift schedule after onboarding while meeting service expectations and response timelines.</p>
- 2026-04-29T00:00:00Z
- Akron, OH
- onsite
- Permanent / Full Time
- 100000 - 120000 USD / Yearly
- We are looking for an experienced IT Functional Analyst to join our team in Akron, Ohio. In this role, you will analyze business needs, collaborate with stakeholders, and help implement effective technology solutions. Your expertise will play a key role in supporting business systems and driving process improvements.<br><br>Responsibilities:<br>• Analyze business processes to identify gaps and recommend technology solutions that align with organizational goals.<br>• Collaborate with stakeholders to gather and document requirements for new and existing systems.<br>• Provide support and enhancements for commercial business systems, ensuring they meet operational needs.<br>• Work with external consultants and technology partners to implement and improve system functionalities.<br>• Conduct thorough system testing and validation to ensure seamless integration and performance.<br>• Assist in the deployment of marketing platforms, providing guidance and expertise to achieve desired outcomes.<br>• Develop and maintain detailed documentation for systems, processes, and workflows.<br>• Participate in Agile Scrum ceremonies, contributing to backlog refinement and sprint planning.<br>• Offer training and support to end-users to ensure effective system utilization.<br>• Monitor system performance and troubleshoot issues to minimize disruptions.
- 2026-04-16T00:00:00Z