<p>We are looking for a Customer Service Representative to join a construction services team in Ohio. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing service-related inquiries, and supporting order processing in a fast-paced onsite environment. In this role, you will communicate with customers and coordinate information related to service, shipping updates, and general support requests. The position includes a structured onboarding program with classroom training followed by guided hands-on learning.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a steady volume of inbound customer calls and provide attentive assistance with service-related questions.</p><p>• Place outbound calls as needed to confirm details, follow up on requests, or share updates with customers.</p><p>• Support customers by addressing concerns related to garage door service and directing issues to the appropriate team members.</p><p>• Enter and update customer orders accurately while maintaining complete and organized records.</p><p>• Provide shipment status information and answer questions regarding order progress and delivery details.</p><p>• Coordinate service requests and ensure customer needs are documented clearly for technicians and internal teams.</p><p>• Use Microsoft Outlook and Excel to manage communication, track information, and support daily administrative tasks.</p><p>• Participate in classroom training and side-by-side shadowing to build product knowledge and service proficiency.</p>
<p>Job Title: Customer Service Representative</p><p>Job Type: Temporary for 3 months, Immediate start</p><p>Schedule: Monday-Friday 8am-5pm</p><p>Work Location: West Middlesex, PA</p><p>Pay: $17.50/hour</p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Provide high‑quality support to customers by responding to inquiries, requests, and issues in a timely, professional, and solution-focused manner.</p><p>• Use effective communication and problem‑solving skills to address customer questions, technical concerns, and account‑related needs through various channels.</p><p>• Enhance customer experience by identifying appropriate solutions and aiming for efficient, accurate resolution.</p><p>• Manage and resolve customer concerns with empathy and professionalism, escalating issues in alignment with established guidelines when needed.</p><p>• Investigate and correct account or service‑related discrepancies, ensuring accurate information and continuity of service.</p><p>• Proactively communicate with customers regarding updates, next steps, and actions required to support order or service fulfillment.</p><p>• Support processes related to customer orders, returns, credits, and other transactional activities as assigned.</p><p>• Oversee and coordinate day‑to‑day fulfillment or service workflows, addressing exceptions and ensuring smooth execution of assigned tasks.</p><p>• Review system‑generated reports or alerts and take appropriate action to understand, communicate, or resolve service or order status updates.</p><p>• Maintain accurate and thorough documentation of customer interactions and case activity.</p>
We are looking for a Customer Service Representative to support daily customer interactions for a national supplier in the gas industry based in Avon, Ohio. This Long-term Contract position is fully onsite and offers the opportunity to join a collaborative team that manages orders, responds to inquiries, and keeps service running smoothly. The ideal candidate is comfortable handling multiple priorities, communicating clearly with customers, and shifting quickly between tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to incoming customer calls and emails with professionalism, accuracy, and a strong service mindset.<br>• Process customer orders and update account information while maintaining attention to detail across multiple requests.<br>• Move efficiently between customer accounts and service needs, adjusting priorities as business demands change throughout the day.<br>• Support outbound communication when follow-up is needed to confirm orders, resolve issues, or provide status updates.<br>• Use Excel to review reports, organize data, and perform basic lookup functions to support daily operations.<br>• Work within internal systems, including NetSuite when applicable, to enter information and track customer activity.<br>• Coordinate with team members and operational contacts to help ensure timely service and effective issue resolution.<br>• Maintain organized records in Outlook and related tools so customer communication and order details remain current.
We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment.<br><br>Responsibilities:<br>• Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records.<br>• Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance.<br>• Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date.<br>• Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders.<br>• Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy.<br>• Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions.<br>• Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions.<br>• Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
<p>We are looking for a motivated Inside Sales / Customer Service Representative to support business growth through lead generation, customer engagement, and sales performance tracking. This role is well suited for someone who combines strong analytical thinking with a proactive approach to outreach and relationship building. The selected individual will help identify opportunities, maintain accurate sales data, and contribute to revenue goals by supporting the full sales cycle.</p><p><br></p><p>Responsibilities:</p><p>• Analyze sales activity and pipeline data to identify trends, opportunities, and areas for improvement.</p><p>• Conduct outbound outreach to prospective customers, assess interest, and develop leads for the sales team.</p><p>• Maintain accurate customer and opportunity records within the company CRM system and track progress across the sales process.</p><p>• Prepare sales reports, dashboards, and performance summaries to support business decisions and revenue planning.</p><p>• Coordinate with internal teams to assist with quotations, purchase order processing, and customer follow-up.</p><p>• Communicate with customers to answer questions, provide updates, and strengthen ongoing business relationships.</p><p>• Support lead management efforts by nurturing prospects and helping move promising opportunities toward conversion.</p>
<p>Our client is seeking a driven and highly motivated <strong>Sales Representative</strong> to join their growing team. This role is responsible for generating new business, managing existing customer relationships, and driving revenue growth throughout an assigned territory. The ideal candidate will have experience selling <strong>capital equipment</strong>, preferably within the <strong>waste, recycling, scrap, or environmental services industry</strong>.</p><p>This is an excellent opportunity for a sales professional who enjoys building relationships, developing new business, and contributing directly to company growth.</p><p>Sales & Business Development</p><ul><li>Develop and execute a regional sales strategy to increase revenue and market share.</li><li>Manage and grow existing customer accounts while identifying and securing new business opportunities.</li><li>Promote products and equipment within the waste, recycling, scrap, and related industrial markets.</li><li>Generate new leads through cold calling, networking, referrals, and social selling.</li><li>Conduct market research to identify prospective customers, industry trends, and growth opportunities.</li><li>Consistently meet or exceed sales and revenue targets.</li></ul><p>Customer Relationship Management</p><ul><li>Serve as the primary point of contact for assigned regional customers.</li><li>Build and maintain strong, long-term customer relationships through exceptional service and support.</li><li>Present and demonstrate products to prospective and existing customers.</li><li>Provide accurate information regarding product specifications, pricing, availability, and delivery schedules.</li><li>Negotiate contracts and sales agreements to successfully close business opportunities.</li><li>Deliver outstanding post-sale support in partnership with operations and logistics teams.</li></ul><p>Territory & Market Analysis</p><ul><li>Monitor regional market trends, competitor activity, and pricing strategies.</li><li>Identify emerging opportunities and communicate key market intelligence to leadership.</li><li>Utilize customer feedback to recommend product improvements and enhancements.</li></ul><p>CRM & Reporting</p><ul><li>Maintain accurate sales activity, pipeline, and customer records within the CRM system.</li><li>Leverage CRM analytics to support territory planning and sales strategy.</li><li>Prepare regular sales forecasts, reports, and account updates.</li><li>Salesforce experience is preferred.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with engineering, manufacturing, production, and logistics teams to ensure customer expectations are met.</li><li>Coordinate delivery schedules and project timelines with internal teams and customers.</li><li>Ensure alignment between customer requirements and operational capabilities.</li></ul><p><br></p><p><br></p>
<p><br></p><p><br></p><p>Responsibilities:</p><p>• Provide daily administrative and operational assistance to credit staff and department leadership to keep workflows moving efficiently.</p><p>• Compile, organize, and maintain accounts receivable, debtor, and credit-related records so information remains current and accessible.</p><p>• Update account details and perform routine maintenance across internal systems, spreadsheets, and tracking resources.</p><p>• Prepare recurring reports, review materials, and supporting documentation for portfolio discussions and leadership meetings.</p><p>• Record key meeting outcomes, decisions, and follow-up items, then help monitor progress on outstanding tasks.</p><p>• Investigate data inconsistencies, research missing details, and escalate issues as needed to support accurate credit files.</p><p>• Respond to ad hoc reporting requests, special assignments, and departmental projects that support credit operations and risk monitoring.</p><p>• Partner closely with analysts to ensure documentation is complete, well organized, and ready for ongoing portfolio review.</p>
<p>We are looking for a dependable Receptionist to support front-desk operations on Saturday's for a stone, glass, and concrete manufacturing business in Ohio. This long-term contract opportunity is ideal for someone who communicates clearly, manages incoming calls efficiently, and creates a welcoming experience for visitors and callers. The position supports a part-time Saturday schedule with a three-hour on-site shift, while four hours are recorded.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and serve as the first point of contact for guests, vendors, and callers at the Ohio location.</p><p>• Manage a multi-line phone system by answering, screening, and directing inbound calls to the appropriate departments with accuracy and care.</p><p>• Maintain an organized reception area to ensure a welcoming front-office environment.</p><p>• Take clear messages and relay information promptly to team members when calls cannot be transferred directly.</p><p>• Support basic administrative and front-desk tasks needed to keep daily office operations running smoothly during the Saturday shift.</p><p>• Follow established call-handling and check-in procedures while representing the company in a courteous and attentive manner.</p>
We are looking for a Collections Specialist to support a short-term Contract assignment in Cleveland, Ohio. This role focuses on maintaining strong business customer relationships while driving timely payment resolution across commercial accounts. The ideal candidate brings a detail-oriented approach to account follow-up, strong communication skills, and experience handling high-volume B2B collections activity in an onsite environment.<br><br>Responsibilities:<br>• Manage outreach to a high weekly volume of business accounts to secure payment updates and resolve outstanding balances.<br>• Conduct detail-oriented follow-up with commercial customers through appropriate communication channels to support timely collections.<br>• Review account status, billing details, and payment history to identify collection priorities and next steps.<br>• Document customer interactions, commitments to pay, and account developments accurately in internal records.<br>• Coordinate with relevant internal teams when billing questions or account discrepancies affect collection efforts.<br>• Apply established collection procedures consistently while maintaining a service-oriented approach with clients.<br>• Monitor open receivables and escalate aging or higher-risk accounts when additional action is needed.
We are looking for a Front Desk Coordinator to support daily front-of-house operations in Akron, Ohio. This Contract position is ideal for someone who can create a welcoming environment while keeping the workplace organized and running efficiently. The role combines reception support, coordination of facility-related needs, and administrative assistance for meetings and events.<br><br>Responsibilities:<br>• Welcome visitors, answer incoming calls, and serve as the first point of contact for guests, employees, and service providers.<br>• Oversee day-to-day front desk activities to ensure smooth office flow and consistent attentive support.<br>• Coordinate facility-related requests by tracking issues, communicating with vendors or building contacts, and following up on service needs.<br>• Maintain shared office areas so the workspace remains orderly, functional, and presentable throughout the day.<br>• Arrange conference rooms, prepare meeting spaces, and support on-site events with scheduling and logistical coordination.<br>• Monitor office supplies and common area materials, placing orders or restocking items as needed.<br>• Assist with administrative tasks such as handling mail, managing calendars, and supporting general office operations.