<p>Position Overview</p><p>Our client, a professional services organization located in Independence, Ohio, is seeking a highly organized, professional, and reliable <strong>Office Manager</strong> to oversee daily office operations and administrative functions. This individual will serve as a key point of contact across accounting, payroll, vendors, benefits, CRM management, and internal coordination. The ideal candidate is detail‑oriented, proactive, and comfortable managing multiple systems and priorities in a fast‑paced office environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage day‑to‑day office operations and internal platforms to ensure smooth business functionality</li><li>Navigate and maintain client lists within the CRM, including client call lists and contact databases</li><li>Process <strong>full-cycle Accounts Payable and Accounts Receivable</strong> </li><li>Manage and maintain relationships with <strong> vendors</strong>, including coordination and communication</li><li>Process payroll through <strong>ADP / DSM</strong>, ensuring accuracy and compliance</li><li>Coordinate benefits administration processes by interfacing with an external benefits consultant</li><li>Serve as the primary liaison with the company’s technology partner </li><li>Maintain and update survey contact databases and client resource consumption data</li><li>Support recruiting efforts as needed</li><li>Assist with organizing and managing the company’s <strong>annual virtual conference</strong></li><li>Ensure data accuracy and consistency across systems including DSM, Ascend, and CRM platforms</li></ul><p><br></p><p>Qualifications</p><ul><li>Proven experience as an Office Manager, Administrative Manager, or similar role</li><li>Strong understanding of AP/AR processing and payroll administration</li><li>Experience working with CRM systems and managing client data</li><li>Highly organized with strong attention to detail and follow‑through</li><li>Professional communication skills and ability to interface with vendors and external partners</li><li>Reliable, self‑motivated, and comfortable working fully in‑office</li><li>Proficiency with accounting and business software; QuickBooks and ADP experience preferred</li></ul><p>What They’re Looking For</p><ul><li>An individual who is <strong>organized, dependable, and professional</strong></li><li>Someone comfortable owning office operations and wearing multiple hats</li><li>A detail‑oriented communicator who can manage processes, vendors, and systems with confidence</li></ul><p><br></p><p>They do offer a full benefits package; medical, dental, vision, paid holidays, PTO, flexibility, and TREMENDOUS GROWTH! If this is a position that you are interested in, apply today! </p><p><br></p>
<p>We are looking for a dedicated Collections Specialist to join our team in Cleveland, Ohio. In this role, you will focus on managing accounts receivable and collections processes, ensuring timely payments, and maintaining strong relationships with clients and internal teams. This position is ideal for someone comfortable working with a diverse clientele and handling high-volume collections in a fast-paced environment. The ideal candidate must have a strong background in tougher collections and have strong communication skills. </p><p><br></p><p>Responsibilities:</p><p>• Handle business-to-business collections, interacting primarily with subcontractors and general contractors.</p><p>• Oversee the entire collections process, from initial invoicing to receipt of payments.</p><p>• Conduct regular collection calls with accounts that are overdue or at risk of exceeding credit limits.</p><p>• Prepare and issue collection letters, lien notices, and collaborate with management on bad debt recovery.</p><p>• Evaluate credit requests by reviewing reports, references, and conducting independent research.</p><p>• Obtain necessary information for new account applications and ensure credit files are up to date.</p><p>• Generate and distribute aging reports for accounts receivable, providing insights to management and sales teams.</p><p>• Build and maintain effective working relationships with internal departments, including sales and HR.</p><p>• Develop external partnerships with customers, third-party agencies, and legal representatives.</p><p>• Support accounts receivable tasks under the guidance of the department manager.</p><p><br></p><p><br></p><p>They do offer a full benefits package; medical, dental, vision, 401K match, paid holidays, PTO, and growth!</p>
<p>We are looking for a detail-oriented and proactive Sales/Customer Service Specialist to join our clients team in Cleveland, Ohio. In this role, you will support sales operations, assist with customer interactions, and contribute to the overall success of sales efforts. This position offers an excellent opportunity to engage with clients, manage administrative tasks, and help drive business growth.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to the sales team by handling quotes, managing orders, and ensuring timely entry of sales data.</p><p>• Deliver exceptional customer service by addressing inquiries, resolving issues, and maintaining strong client relationships.</p><p>• Participate in trade shows and association meetings to represent the company and support promotional activities.</p><p>• Collaborate with internal teams to ensure accurate and efficient order processing.</p><p>• Monitor sales metrics and prepare reports to assist in decision-making.</p><p>• Coordinate schedules and travel arrangements for sales events.</p><p>• Maintain organized records of sales transactions and client correspondence.</p><p>• Assist with inside sales activities, including follow-ups and lead generation.</p><p>• Support direct sales efforts by identifying opportunities and engaging with potential customers.</p><p>• Stay informed about industry trends to provide insights and recommendations for sales strategies.</p>
<p>We are looking for an experienced Accounts Receivable/Collections Specialist to join our team in Brooklyn Heights, Ohio. In this role, you will focus on managing and resolving outstanding accounts receivable while maintaining attentive relationships with business clients. This position offers an opportunity to handle complex collections as well as refine and optimize processes for greater efficiency. This is a direct hire position with standard business hours. It is in office but can work remote one day per week after training. If this is a position that you are interested in, apply today! </p><p><br></p><p>Responsibilities:</p><p>• Manage and follow up on outstanding payments with business clients to ensure timely resolution.</p><p>• Handle challenging and intricate collections cases, employing effective negotiation strategies.</p><p>• Perform thorough cleanup of accounts receivable and collections records to streamline operations.</p><p>• Transition to softer collections efforts after addressing high-priority cases.</p><p>• Maintain accurate documentation and records of all collection activities.</p><p>• Utilize multiple systems to track and manage accounts and payments.</p><p>• Collaborate with internal departments to address billing discrepancies and resolve client concerns.</p><p>• Monitor aging accounts and develop strategies to minimize overdue balances.</p><p>• Provide regular updates and reports on collection progress to management.</p><p>• Ensure compliance with company policies and industry regulations during all collection activities.</p><p><br></p><p>They do offer a full benefits package; medical/dental/vision, 401K, life insurance, generous PTO, paid holidays, and more. </p>
<p>We are looking for an experienced Regional HR Specialist to join our team in Berea, Ohio. This role is ideal for someone who thrives in a fast-paced environment and is passionate about supporting employees and managers across multiple locations. You will play a key role in recruitment, employee engagement, and HR operations, ensuring the smooth functioning of human resources activities.</p><p><br></p><p>Responsibilities:</p><p>• Manage full-cycle recruitment processes, including sourcing, screening, and onboarding for high-volume staffing needs across multiple facilities.</p><p>• Conduct new employee orientations to ensure employees are seamlessly integrated into the organization.</p><p>• Address employee relations matters by providing guidance and support to employees and managers.</p><p>• Develop and implement strategies to enhance employee engagement and satisfaction.</p><p>• Facilitate open enrollment for employee benefits, ensuring timely communication and assistance.</p><p>• Collaborate with supervisors and managers to align HR practices with organizational goals.</p><p>• Oversee the management of the HR inbox, responding to inquiries and resolving issues promptly.</p><p>• Support HR team members in various tasks and initiatives to ensure department success.</p>
<p>We are looking for a skilled Accounts Receivable/Collections Specialist to join our clients team in Mantua, Ohio. In this role, you will be responsible for overseeing collections processes to ensure timely payments and maintaining strong relationships with clients. This position requires a detail-oriented individual with excellent communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage and execute collection activities for accounts, ensuring timely resolution of outstanding balances.</p><p>• Communicate with clients to address payment delays and establish payment arrangements when necessary.</p><p>• Monitor and maintain accurate records of collections efforts and account statuses.</p><p>• Accurately post cash receipts against correct invoices</p><p>• Provide regular updates and reports on collection activities to management.</p><p>• Utilize collection software and tools to streamline processes and enhance efficiency.</p><p>• Ensure compliance with all applicable regulations and company policies during collection activities.</p><p>• Build and maintain positive relationships with clients to support long-term partnerships.</p>
We are looking for an experienced and adaptable Human Resources Director to provide leadership in HR and Environmental Health & Safety within a dynamic manufacturing environment. This Contract to permanent position is ideal for a proactive, detail-oriented individual who excels in challenging scenarios and enjoys developing effective workforce strategies to enhance stability and growth. The role requires a hands-on approach, focusing initially on resolving urgent workforce issues while implementing sustainable practices to support long-term success.<br><br>Responsibilities:<br>• Lead all HR operations, including recruitment, employee relations, performance management, and compliance, to ensure organizational effectiveness.<br>• Develop strategies to reduce turnover, improve employee engagement, and stabilize staffing levels in a competitive labor market.<br>• Collaborate with operations and maintenance teams to address workforce planning and skilled labor demands.<br>• Guide labor relations efforts, including contract negotiations, grievance management, and union engagement to foster positive relationships.<br>• Oversee pension obligations and benefits management, ensuring compliance and cost-effective solutions.<br>• Actively address complex employee relations matters with professionalism and sound judgment.<br>• Drive Environmental Health & Safety initiatives, promoting a culture of safety and ensuring adherence to all regulations.<br>• Partner with leadership to create HR processes tailored to the needs of a manufacturing setting.<br>• Provide executive leadership with insights and recommendations to navigate workforce challenges effectively.<br>• Strengthen HR and labor operations while building trust with employees and management.
<p>We are looking for an experienced Part Time Leave of Absence Administrator to join our team on a long-term contract basis in Cleveland, Ohio. In this role, you will be responsible for administering employee leave programs and ensuring compliance with relevant federal, state, and local regulations. This position offers the opportunity to support a meaningful mission by fostering a fair and compliant leave management process for faculty and staff.</p><p><br></p><p>Responsibilities:</p><p>• Administer employee leave programs, including Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Paid Parental Leave, and other applicable policies.</p><p>• Ensure compliance with federal, state, and local regulations related to employee benefits and leave of absence.</p><p>• Provide support and guidance to employees and supervisors throughout the leave process.</p><p>• Collaborate with internal teams to address gaps in benefits and leave administration.</p><p>• Maintain accurate records and documentation for leave requests and benefit programs.</p><p>• Develop and deliver presentations to communicate leave policies and procedures effectively.</p><p>• Utilize software systems, such as PeopleSoft and Microsoft Office, to manage benefits and leave processes efficiently.</p><p>• Stay informed on changes to laws and regulations affecting employee benefits and absence programs.</p><p>• Support the organization’s mission by fostering a supportive and equitable environment for faculty and staff.</p><p>• Perform additional duties related to benefits and leave administration as assigned.Leave Of Absence Administrator </p>
<p>We are looking for an experienced HR Recruiter to join our team in Middlefield, Ohio. This long-term contract position offers the opportunity to oversee the full-cycle recruitment process for hourly roles within manufacturing and distribution sectors. The ideal candidate will excel at creating innovative sourcing strategies, coordinating hiring events, and managing multiple priorities in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the entire recruitment lifecycle for hourly roles in manufacturing, warehousing, and distribution settings.</p><p>• Develop and implement sourcing strategies using social media platforms, job boards, and other recruitment tools to attract high-quality candidates.</p><p>• Plan, organize, and execute hiring events to meet staffing needs effectively.</p><p>• Screen, interview, and evaluate candidates to ensure alignment with job requirements and company culture.</p><p>• Collaborate with hiring managers to understand staffing needs and provide timely recruitment updates.</p><p>• Maintain and update applicant tracking systems to ensure accurate and organized candidate records.</p><p>• Travel between company facilities as needed to support recruitment efforts and hiring events.</p><p>• Monitor and analyze recruitment metrics to identify areas for improvement and enhance hiring efficiency.</p><p>• Stay informed about industry trends to enhance recruitment strategies and maintain a competitive edge.</p>
<p>We are looking for a highly skilled Senior HR Generalist to join our team in Cleveland, Ohio. This 4 month contract position offers a unique opportunity to contribute to various HR functions, including recruitment, employee relations, compliance, and training. You will play a key role in fostering a positive work environment and improving HR processes, ensuring alignment with company policies and regulations.</p><p><br></p><p>Responsibilities:</p><p>• Manage end-to-end recruitment and onboarding processes to ensure a seamless experience for new hires.</p><p>• Collaborate with branch operations across multiple locations to address HR needs and implement consistent practices.</p><p>• Oversee employee relations, providing guidance and resolving workplace issues in compliance with company policies.</p><p>• Ensure compliance with labor laws and organizational policies, conducting regular audits as needed.</p><p>• Lead training programs to support employee development and enhance skillsets.</p><p>• Analyze current HR processes and recommend improvements to increase efficiency and effectiveness.</p><p>• Utilize HRIS systems such as Dayforce to manage employee data and streamline HR operations.</p><p>• Support performance management initiatives, including performance reviews and feedback processes.</p><p>• Conduct thorough investigations into workplace concerns, ensuring fair and timely resolutions.</p><p>• Assist with benefits administration and address employee inquiries related to benefits and payroll.</p>
We are looking for a detail-oriented HR Generalist to join our team in Massillon, Ohio. This is a long-term contract position requiring a strong work ethic and a passion for supporting employee relations and HR processes. The role focuses on onboarding, paperwork management, and other key human resources functions within a food manufacturing environment.<br><br>Responsibilities:<br>• Manage onboarding processes, including paperwork and orientation for new hires.<br>• Ensure accurate documentation and compliance with HR policies and procedures.<br>• Support employee relations initiatives to promote a positive workplace environment.<br>• Administer benefits programs and respond to employee inquiries.<br>• Utilize HRIS systems to maintain employee records and generate reports.<br>• Process payroll using ADP systems and resolve any discrepancies.<br>• Collaborate with management to address staffing needs and workforce planning.<br>• Provide guidance on HR policies and procedures to employees and supervisors.<br>• Assist with HR functions specific to manufacturing facilities, ensuring alignment with industry standards.