We are looking for an Account Manager to join a utilities and infrastructure organization in Youngstown, Ohio. This Contract to permanent opportunity is well suited for someone who enjoys balancing client-facing communication with administrative and accounts receivable support in a fast-paced office setting. The role focuses on maintaining organized financial records, coordinating work order activity, and helping internal teams and external contacts stay aligned throughout daily operations.<br><br>Responsibilities:<br>• Manage accounts receivable tasks by reviewing balances, tracking incoming payments, and helping keep billing records current and accurate.<br>• Prepare, enter, and monitor work orders to support smooth scheduling and execution of ongoing service activities.<br>• Provide day-to-day administrative assistance for office operations, including document handling, record maintenance, and general coordination.<br>• Partner with estimators and other team members to help organize workflow, share updates, and support operational needs.<br>• Maintain accurate information across company systems through timely data entry, verification, and file updates.<br>• Communicate with customers, vendors, and internal staff in a thorough and attentive manner to address questions, confirm details, and support follow-up actions.<br>• Support relationship-building efforts by responding to inbound inquiries and helping ensure a positive experience for business contacts.