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49 results for Client Services Administrator in Camp Pendleton North, CA

Customer Service Representative
  • San Marcos, CA
  • onsite
  • Temporary
  • 21.00 - 25.00 USD / Hourly
  • <p>In healthcare, communication is not just about efficiency — it’s about clarity, empathy, and trust. A respected healthcare organization is hiring a <strong>Customer Service Representative</strong> to support patient coordination and administrative communication. This role is ideal for someone who can balance <strong>professionalism, empathy, and accuracy</strong> while working in a structured, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle <strong>patient inquiries, scheduling, and appointment coordination</strong></li><li>Maintain accurate <strong>patient records and documentation</strong></li><li>Verify information and support <strong>administrative workflows</strong></li><li>Communicate clearly with patients, providers, and internal teams</li><li>Ensure compliance with <strong>confidentiality and healthcare regulations</strong></li><li>Provide a <strong>calm, solution-focused experience</strong> for patients</li></ul><p><br></p>
  • 2026-03-27T18:53:44Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 23.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a key role in ensuring customer satisfaction by managing both inbound and outbound communications efficiently. If you have a passion for helping others and thrive in a dynamic environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Handle approximately 10 inbound calls daily, providing prompt and detail-oriented assistance.</p><p>• Conduct 30 to 80 outbound calls per day once fully trained, ensuring follow-up and resolution for customer inquiries.</p><p>• Send follow-up links and guide customers through next steps effectively.</p><p>• Maintain accurate and timely order entry using Salesforce and other systems.</p><p>• Deliver exceptional customer service, addressing client needs and concerns with a positive attitude.</p><p>• Collaborate with team members to ensure seamless communication and workflow.</p><p>• Adhere to company policies and procedures while handling sensitive customer information.</p><p>• Utilize call center tools to optimize customer interactions and improve efficiency.</p><p>• Continuously seek opportunities to enhance customer experience and satisfaction.</p>
  • 2026-03-26T23:44:07Z
HR Administrator
  • San Diego, CA
  • remote
  • Temporary
  • 23.00 - 25.00 USD / Hourly
  • <p><strong>ob Overview</strong></p><p>We are seeking a highly organized and detail-oriented <strong>HR Administrator</strong> to support our client’s HR team within a fast-paced hospitality environment. This role is ideal for someone who enjoys behind-the-scenes coordination, thrives on organization, and takes pride in delivering a high level of administrative and customer service support.</p><p>The HR Administrator will play a critical role in maintaining HR operations, supporting recruiting efforts, and ensuring accurate employee data and documentation. This position requires a high level of professionalism, discretion, and the ability to manage multiple priorities efficiently.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide administrative support to the HR team, including document management, reporting, and process coordination</li><li>Maintain and update employee records in HRIS, ensuring accuracy and compliance</li><li>Assist with recruiting coordination, including scheduling interviews, managing candidate communications, and supporting job postings</li><li>Support onboarding processes, including new hire paperwork, background checks, and orientation logistics</li><li>Prepare HR-related documents such as offer letters, employment verifications, and internal communications</li><li>Track and manage employee data related to attendance, timekeeping, and personnel changes</li><li>Assist with benefits administration, enrollment tracking, and employee inquiries</li><li>Support payroll processing by ensuring accurate and timely submission of employee information</li><li>Respond to employee requests and provide general HR support with a strong customer service focus</li><li>Ensure compliance with company policies, procedures, and applicable labor laws </li></ul><p><br></p>
  • 2026-03-26T23:33:43Z
Operations Specialist
  • Carlsbad, CA
  • onsite
  • Contract / Temporary to Hire
  • 30.00 - 40.00 USD / Hourly
  • We are looking for a meticulous and efficient Operations Specialist to join a dynamic financial advisory team in Carlsbad, California. In this Contract to permanent position, you will play a pivotal role in ensuring the smooth preparation and organization of financial planning documents, client information, and advisor support materials. Your contribution will directly support client meetings and administrative processes, making you an integral part of the team's success.<br><br>Responsibilities:<br>• Prepare comprehensive financial planning documents and advisor packets well in advance of scheduled client meetings.<br>• Analyze advisor meeting notes to determine required materials, including statements, forms, and client-related information.<br>• Organize and maintain documentation pertaining to investment strategies, annuities, and asset transfers.<br>• Update and manage activities, tasks, and workflows using CRM systems, such as Redtail.<br>• Assist clients with policy modifications, account updates, and follow-through on administrative tasks.<br>• Compile planning materials into high-quality, client-ready packages for advisor review and presentation.<br>• Ensure the confidentiality, accuracy, and quality of all financial documents and processes.<br>• Work independently to meet deadlines, resolve issues proactively, and present viable solutions to challenges.<br>• Collaborate effectively with team members to ensure seamless communication and workflow.
  • 2026-03-27T00:38:43Z
Customer Service Representative
  • Oceanside, CA
  • onsite
  • Temporary
  • 22.00 - 26.00 USD / Hourly
  • <p>Not all customer service roles are created equal. Some are transactional. Others are relationship-driven, problem-solving, and central to how a company builds trust with its customers.</p><p>Our client, a growing consumer-focused brand, is seeking a <strong>Customer Service Representative</strong> who understands that every interaction is an opportunity to strengthen the customer experience. This role goes beyond answering questions — it’s about <strong>owning conversations, resolving challenges thoughtfully, and representing the brand with professionalism and clarity</strong>.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Manage <strong>inbound customer inquiries via phone, email, and chat</strong></li><li>Resolve issues related to <strong>orders, products, and account support</strong></li><li>Maintain detailed <strong>CRM records and customer interaction history</strong></li><li>Collaborate cross-functionally with <strong>operations and logistics teams</strong></li><li>Identify trends in customer feedback and escalate when needed</li><li>Deliver a <strong>high-quality, solution-oriented customer experience</strong></li></ul><p><br></p><p><br></p>
  • 2026-03-27T19:04:02Z
Administrative Assistant
  • Yorba Linda, CA
  • onsite
  • Contract / Temporary to Hire
  • 27.55 - 31.90 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to join our team in Yorba Linda, California. In this Contract to permanent position, you will play a key role in supporting the Install team by coordinating tasks, managing reports, and ensuring smooth communication with customers. This role requires strong technical skills, excellent customer service abilities, and a proactive approach to handling administrative responsibilities.<br><br>Responsibilities:<br>• Provide administrative support to the Install team, including project coordinators.<br>• Generate and manage reports using Excel to track project progress and team performance.<br>• Communicate effectively with customers regarding purchase orders, invoices, and project updates.<br>• Address customer inquiries and provide timely updates on project statuses.<br>• Collaborate with team members to ensure accurate and timely entry of invoices and purchase orders.<br>• Monitor and update records related to ongoing projects and customer transactions.<br>• Ensure all administrative tasks are completed efficiently to support project deadlines.<br>• Utilize knowledge of the construction industry to assist with relevant documentation and processes.<br>• Maintain organized records and ensure compliance with company procedures.
  • 2026-04-01T22:58:43Z
Administrative Assistant – Real Estate / Property Management
  • Solana Beach, CA
  • remote
  • Temporary
  • 24.00 - 28.00 USD / Hourly
  • <p>A well-established real estate and property management firm in Solana Beach is hiring an <strong>Administrative Assistant</strong> to support daily operations, tenant relations, and leasing coordination. This role is ideal for someone who enjoys a <strong>client-facing environment</strong>, has strong organizational skills, and can manage multiple administrative processes simultaneously. The Administrative Assistant will serve as a key support function for property managers, ensuring that leasing documentation, tenant communication, and administrative workflows are handled accurately and efficiently. This position requires a detail-oriented professional who can maintain organized systems while providing a high level of customer service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist with <strong>lease administration, contract documentation, and tenant files</strong></li><li>Coordinate <strong>property showings, appointments, and scheduling logistics</strong></li><li>Manage <strong>tenant communication, inquiries, and service requests</strong></li><li>Maintain organized <strong>property records, databases, and compliance documentation</strong></li><li>Support <strong>accounts receivable processes</strong>, including rent tracking and reporting</li><li>Prepare <strong>reports, spreadsheets, and operational summaries</strong></li><li>Assist with marketing materials, listings, and administrative coordination</li><li>Provide general office support and ensure smooth daily operations</li></ul>
  • 2026-03-23T16:34:06Z
Administrative Assistant- Receptionist
  • Los Angeles, CA
  • remote
  • Contract / Temporary to Hire
  • 22.00 - 27.00 USD / Hourly
  • <p>Administrative Assistant / Receptionist is seeking a highly presentable and detail-oriented Administrative Assistant / Receptionist to support daily front office operations while assisting the HR and Accounting departments. This is a key, client-facing role ideal for someone who thrives in a structured, corporate setting and enjoys balancing administrative responsibilities with receptionist duties.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Front Desk / Reception Duties:</strong></p><ul><li>Greet and assist visitors, clients, and vendors in a professional manner </li><li>Answer and route incoming calls using a multi-line phone system </li><li>Maintain a clean, organized, and welcoming lobby and front office area </li><li>Monitor front door access and ensure office security protocols are followed </li></ul><p><strong>Administrative & Office Support:</strong></p><ul><li>Perform daily filing, scanning, and document management </li><li>Maintain organized records for multiple departments </li><li>Assist with general office tasks, including data entry and supply coordination </li><li>Support internal team members with administrative needs as required </li></ul><p><strong>HR Support (Reporting to HR Generalist):</strong></p><ul><li>Review and organize HRIS files for accuracy and compliance </li><li>Scan and upload employee documentation into HR systems </li><li>Follow up with employees regarding internal policy acknowledgments and signatures </li><li>Assist with onboarding documentation and general HR administrative tasks </li></ul><p><strong>Accounting & Operations Support:</strong></p><ul><li>Provide administrative assistance to the Accounting and Operations teams </li><li>Help maintain accurate documentation and support department workflows </li></ul><p> </p><p> </p><p><br></p><p><b> </b></p><p> </p><p><br></p>
  • 2026-03-23T23:13:41Z
Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 19.50 - 21.00 USD / Hourly
  • <p>Our team is currently seeking a Customer Service Representative to support a reputable non-profit client in San Diego, CA. This role is based in a call center environment, where you will have the opportunity to make a meaningful impact by assisting community members and supporting the organization's mission. If you are passionate about helping others and thrive in a fast-paced setting, we encourage you to apply.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a high volume of inbound and outbound calls in a professional and compassionate manner</li><li>Provide accurate information and resources to callers regarding the non-profit’s programs and services</li><li>Document interactions and maintain up-to-date client records in the database</li><li>Handle sensitive information with empathy and confidentiality</li><li>Collaborate with team members to improve processes and service delivery</li><li>Escalate complex issues to supervisors or appropriate departments when necessary</li></ul><p><br></p>
  • 2026-03-19T21:38:49Z
Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>Our client is a reputable organization seeking a proactive and personable Customer Service Representative to join their team. This role is ideal for an individual who excels at communicating with customers, resolving issues efficiently, and delivering outstanding service in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide prompt and courteous customer support via phone, email, and chat</li><li>Address customer inquiries, resolve complaints, and ensure positive experiences</li><li>Maintain accurate records of interactions, transactions, and feedback</li><li>Collaborate with team members and other departments to solve customer concerns</li><li>Assist with order processing, returns, and account management</li><li>Stay informed about products, services, and company policies</li><li>Uphold confidentiality and professionalism in all customer interactions</li></ul><p><br></p>
  • 2026-03-31T22:43:45Z
Bilingual Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 18.00 - 21.00 USD / Hourly
  • <p>Our client, a leading non-profit organization in San Diego, CA is seeking a dedicated Spanish-Speaking Customer Service Representative to join their call center team. This position plays a vital role ensuring that program participants and community members receive exceptional support and access to the organization's resources.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide phone-based customer service and support in both Spanish and English.</li><li>Address inquiries related to non-profit programs, services, and application status.</li><li>Accurately document customer interactions and case outcomes in internal systems.</li><li>Escalate complex cases to appropriate team members as needed.</li><li>Demonstrate empathy, active listening, and professionalism at all times.</li><li>Collaborate with fellow team members to deliver seamless service.</li></ul><p><br></p>
  • 2026-03-19T21:38:49Z
Customer Service Representative
  • Ontario, CA
  • onsite
  • Temporary
  • 24.23 - 28.05 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Ontario, California. In this long-term contract role, you will play a key part in delivering exceptional service to our customers by addressing inquiries, processing orders, and ensuring smooth communication. This position is an excellent opportunity to contribute to a thriving manufacturing environment while developing strong customer relationships.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound customer inquiries via phone and email, ensuring a positive experience.</p><p>• Manage order entry and processing with accuracy and attention to detail.</p><p>• Address customer concerns and provide solutions with attention to detail and in a timely manner.</p><p>• Handle both inbound and outbound calls to support customer needs effectively.</p><p>• Collaborate with internal teams to resolve issues and improve service delivery.</p><p>• Maintain thorough knowledge of company products and services to assist customers efficiently.</p><p>• Document customer interactions and transactions in the system for accurate record-keeping.</p><p>• Identify opportunities to enhance customer satisfaction and escalate complex issues when necessary.</p><p>• Uphold the company's commitment to excellent service standards in every interaction.</p><p>Light experience/knowledge in HR functions such as compliance for labor laws, investigations and corrective action, and benefits. </p>
  • 2026-04-01T16:33:46Z
Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>Our company is seeking an enthusiastic Customer Service Representative to be the first point of contact for our clients. If you excel at communication, problem-solving, and providing exceptional customer experiences, this opportunity is for you.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and chat.</li><li>Resolve customer complaints and provide accurate information regarding products and services.</li><li>Document interactions and follow established procedures for issue escalation.</li><li>Maintain a high level of professionalism and adhere to company service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Assist in identifying trends and opportunities for process improvement.</li></ul><p><br></p>
  • 2026-03-31T22:38:44Z
Systems Administrator
  • Irvine, CA
  • onsite
  • Permanent
  • 95000.00 - 105000.00 USD / Yearly
  • We are looking for a skilled Systems Administrator to join our team in Irvine, California. This role is ideal for someone who thrives in a fast-paced environment and has a proactive approach to managing IT systems, resolving technical issues, and supporting organizational operations. The successful candidate will play a key role in ensuring seamless system performance and user satisfaction across various platforms.<br><br>Responsibilities:<br>• Oversee daily IT systems administration tasks, including user account provisioning, access management, and application permission updates.<br>• Provide timely support by addressing IT tickets and escalating more complex issues as needed.<br>• Troubleshoot and resolve system-related problems to ensure optimal functionality of business applications.<br>• Facilitate employee onboarding and offboarding processes by setting up or deactivating accounts and coordinating with HR for smooth transitions.<br>• Administer and maintain collaboration tools like SharePoint, shared drives, and shared inboxes, ensuring proper access controls and organization.<br>• Act as a liaison between internal teams and Managed Service Providers (MSPs), monitoring service quality and ensuring timely resolution of issues.<br>• Manage mobile devices by overseeing provisioning, upgrades, inventory tracking, and resolving carrier-related issues.<br>• Prepare and review invoices for IT vendors and carriers, ensuring accuracy before approval and assisting in tracking IT expenses.<br>• Support security and compliance activities, including conducting access reviews and enforcing IT policies.<br>• Provide technical assistance to various departments, addressing operational support needs and resolving ad hoc requests.
  • 2026-03-25T22:54:03Z
HR Coordinator
  • San Diego, CA
  • remote
  • Temporary
  • 23.00 - 26.00 USD / Hourly
  • <p><strong>Job Overview</strong></p><p>We are seeking a detail-oriented and service-driven <strong>HR Coordinator</strong> to join our client’s team in the hospitality industry. This role is ideal for someone who thrives in a fast-paced, people-focused environment and is passionate about delivering exceptional employee and candidate experiences.</p><p>The HR Coordinator will support a variety of human resources functions, with a strong emphasis on recruiting coordination, onboarding, and employee support. This individual will partner closely with HR leadership and hiring managers to ensure smooth and efficient HR operations while maintaining a high level of professionalism.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support full-cycle recruiting efforts by coordinating interviews, managing candidate communications, and assisting with scheduling logistics</li><li>Conduct initial phone screens to evaluate candidate qualifications and alignment with organizational needs</li><li>Partner with hiring managers to support recruiting initiatives and workforce planning across hospitality departments</li><li>Assist with onboarding processes, including preparing offer letters, coordinating background checks, and facilitating new hire orientation</li><li>Maintain accurate employee records and ensure data integrity within HRIS and applicant tracking systems</li><li>Serve as a point of contact for employee inquiries related to HR policies, procedures, and general support</li><li>Assist with benefits administration, timekeeping, and payroll support as needed</li><li>Coordinate employee engagement initiatives, trainings, and HR-related events</li><li>Ensure compliance with company policies and employment regulations</li><li>Provide exceptional customer service to both internal employees and external candidates </li></ul><p><br></p>
  • 2026-03-26T23:28:41Z
Bilingual Spanish Customer Service Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p>Robert Half is working with a respected nonprofit organization seeking a Bilingual Spanish Customer Service Specialist to support their growing team. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and wants to be part of an organization that makes a real difference in the community.</p><p><br></p><p>Schedule & Work Environment:</p><p> This position will start fully onsite to ensure hands-on training and team collaboration. After successfully completing the first 6 months, employees will transition to a hybrid schedule (3 days remote, 2 days onsite).</p><p>What You’ll Do:</p><ul><li>Serve as a primary point of contact for clients via phone, email, and in-person interactions</li><li>Provide guidance, answer questions, and connect clients with appropriate services</li><li>Enter and update client information with a high level of accuracy</li><li>Coordinate with internal teams to resolve issues and ensure a smooth client experience</li><li>Uphold confidentiality standards when handling sensitive information</li></ul>
  • 2026-03-18T23:18:45Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements.<br><br>Responsibilities:<br>• Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing.<br>• Handle cash accurately and securely while adhering to company policies and procedures.<br>• Deliver exceptional customer service by addressing inquiries and resolving account-related issues.<br>• Maintain a detail-oriented and friendly demeanor in all customer interactions.<br>• Assist in managing heavy retail traffic within the branch.<br>• Support branch operations by ensuring compliance with regulatory and security standards.<br>• Respond to inbound calls promptly, providing accurate information and assistance.<br>• Collaborate with team members to meet branch goals and ensure smooth daily operations.<br>• Utilize order entry systems effectively to process transactions and customer requests.<br>• Uphold the confidentiality and security of customer information at all times.
  • 2026-03-12T18:33:45Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p>Robert Half is partnering with a mission-driven nonprofit organization to identify a Bilingual Customer Service Representative (Spanish/English) who is passionate about supporting the community. This is a great opportunity to join a collaborative team dedicated to making a meaningful impact.</p><p><br></p><p>Work Schedule:</p><p> This position will begin fully onsite to support training and team integration. After the first 6 months, the role will transition to a hybrid schedule (3 days remote, 2 days onsite).</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide exceptional customer service via phone, email, and in person</li><li>Assist clients with inquiries, applications, and service navigation</li><li>Maintain accurate records and documentation in internal systems</li><li>Collaborate with internal departments to ensure timely service delivery</li><li>Handle sensitive information with confidentiality and professionalism</li></ul>
  • 2026-03-18T23:18:45Z
Spanish Customer Service Representative
  • San Diego, CA
  • remote
  • Contract / Temporary to Hire
  • 20.00 - 21.00 USD / Hourly
  • <p>Our nonprofit organization is seeking a skilled and empathetic Bilingual Customer Service Representative to join our call center team. As the first point of contact for individuals in need of assistance, you will deliver exceptional customer support in both English and Spanish, helping callers access vital resources within the community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer inbound calls from clients in both English and Spanish, providing information and guidance about available services and support programs </li><li>Listen actively to understand and assess the needs of callers, offering personalized referrals to nonprofit and community resources </li><li>Document call interactions and referral details accurately in organizational systems </li><li>Maintain strict confidentiality and adhere to organizational policies and procedures </li><li>Participate in training and ongoing development to stay informed about resources and call center best practices </li><li>Collaborate with team members to ensure positive outcomes for callers and maintain a high level of service </li><li>Handle sensitive situations with empathy and escalate cases when necessary </li></ul><p><br></p>
  • 2026-04-01T16:53:46Z
Customer Success Specialist
  • San Diego, CA
  • remote
  • Contract / Temporary to Hire
  • 19.00 - 20.00 USD / Hourly
  • <p>We are looking for a Customer Success Specialist for our non-profit organization to provide outstanding support to individuals seeking assistance and information about our programs. This role interacts regularly with clients, community members, and service partners via phone, email, and in-person, utilizing empathy and strong communication skills to connect people with resources and ensure a positive experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inquiries from clients and community stakeholders, offering information about the non-profit’s services and programs.</li><li>Assess needs and provide referrals to appropriate community resources.</li><li>Maintain accurate records of client interactions and service requests.</li><li>Ensure compliance with privacy, confidentiality, and organizational procedures.</li><li>Contribute to process improvements and training to support service delivery.</li><li>Assist with outreach and program promotion efforts as needed.</li><li>Collaborate effectively with internal teams and external partners to resolve issues and enhance client outcomes.</li><li>Handle difficult or sensitive client situations with professionalism and compassion.</li></ul><p><br></p>
  • 2026-04-01T16:58:45Z
Call Center Representative
  • Irvine, CA
  • onsite
  • Temporary
  • 21.00 - 22.00 USD / Hourly
  • We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
  • 2026-03-12T17:48:42Z
Customer Success Specialist
  • Irvine, CA
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for an experienced Customer Success Specialist to join our team on a contract basis in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. If you have a strong background in customer service and enjoy fostering positive relationships, this position offers an excellent opportunity to contribute your expertise in a dynamic environment.<br><br>Responsibilities:<br>• Deliver exceptional customer service through various channels, including phone and email, ensuring timely and accurate responses to inquiries.<br>• Troubleshoot and resolve connectivity issues, providing clear guidance and support to customers.<br>• Manage multiple web browsers effectively to assist with customer requests and online problem-solving.<br>• Handle email correspondence professionally, maintaining a high level of clarity and attention to detail.<br>• Collaborate with internal teams to ensure customer concerns are addressed promptly and efficiently.<br>• Maintain detailed records of customer interactions and solutions provided for future reference.<br>• Proactively identify opportunities to enhance the customer experience and implement improvements.<br>• Educate customers on best practices and available resources to optimize their experience.<br>• Track and analyze customer feedback to identify trends and recommend actionable solutions.<br>• Ensure adherence to company policies and procedures while delivering personalized service.
  • 2026-04-01T01:23:45Z
Bilingual Call Center Representative
  • San Diego, CA
  • remote
  • Contract / Temporary to Hire
  • 20.00 - 21.00 USD / Hourly
  • <p>We are seeking a compassionate and professional Bilingual Spanish Call Center Agent to join our non-profit referral call line team. In this role, you will serve as the first point of contact for individuals seeking assistance, information, and referrals to social services. You will handle incoming calls in both English and Spanish, ensuring a positive experience for all callers and connecting them with essential community resources and support.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls from clients seeking assistance, providing information and referrals for a variety of non-profit and community-based services (Based on general knowledge).</li><li>Communicate compassionately and effectively with callers in both Spanish and English </li><li>Assess client needs by actively listening, asking relevant questions, and identifying appropriate services or resources </li><li>Accurately document call details, client information, and referrals provided in the call tracking system </li><li>Maintain up-to-date knowledge of available social services, community resources, and referral procedures </li><li>Adhere to organizational protocols, confidentiality requirements, and quality standards </li><li>Escalate complex or high-risk situations to a supervisor as needed </li><li>Participate in training sessions and team meetings to continuously improve service quality and knowledge of resources </li><li>Perform other related duties as assigned to support the call center’s mission and goals </li></ul><p><br></p>
  • 2026-04-01T16:53:46Z
Receptionist
  • Irvine, CA
  • onsite
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • <p>We are looking for a detail-oriented Receptionist to join our team in Irvine, California. In this contract position, you will serve as the first point of contact, ensuring smooth communication and efficient handling of administrative tasks. This role requires excellent organizational skills and the ability to manage multiple priorities effectively.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring a welcoming atmosphere.</p><p>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.</p><p>• Handle sensitive and confidential documents with discretion and accuracy.</p><p>• Coordinate with managers and clients to address any issues related to deadlines or tasks.</p><p>• Assist in completing assigned projects and administrative duties as needed.</p><p>• Manage inbound calls efficiently, providing accurate information and support.</p><p>• Maintain the reception area, ensuring it is clean and organized.</p><p>• Support the team with general office services and operational needs.</p><p>• Record and relay messages accurately to the respective recipients.</p><p>• Provide assistance with scheduling and appointment management when required.</p><p>• Set up and break down conference rooms</p><p>• Manage inventory and supply stocking</p><p>• Answer phones and book conference rooms</p><p>• Support frequent onsite events </p><p><br></p>
  • 2026-03-30T14:24:11Z
Part-Time Administrative Assistant
  • San Diego, CA
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • We are looking for an experienced Part-Time Administrative Assistant to join our team in San Diego, California. This role is ideal for someone who thrives in a dynamic office environment and has a background in nonprofit organizations. As part of a long-term contract position, you will play a key role in ensuring smooth daily operations while supporting our team effectively.<br><br>Responsibilities:<br>• Provide general administrative support by managing schedules, handling correspondence, and maintaining records.<br>• Answer and direct inbound calls professionally, ensuring excellent communication and customer service.<br>• Perform data entry tasks with accuracy and attention to detail to maintain organized office systems.<br>• Greet visitors and manage receptionist duties to ensure a welcoming atmosphere.<br>• Coordinate office activities, including scheduling meetings and organizing events.<br>• Assist with preparing reports and presentations as needed.<br>• Maintain inventory of office supplies and reorder items to ensure operational efficiency.<br>• Support the executive director and other team members with special projects or tasks.<br>• Ensure compliance with organizational policies and procedures in all administrative activities.
  • 2026-03-27T15:04:33Z
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