2 results for Seo Manager in Cambridge, MA

Service Manager

Hingham, MA
onsite
Permanent
75000 - 80000 USD / Yearly
We are looking for a Service Manager to lead and oversee the service operations within our organization in Hingham, Massachusetts. This role involves ensuring exceptional customer service, managing service department functions, and fostering attentive relationships with customers and team members. The ideal candidate will possess strong leadership skills, operational expertise, and a commitment to maintaining high ethical standards. Responsibilities: • Develop and execute annual and monthly business plans and budgets for the service department. • Build and maintain warranty service partnerships with manufacturers and third-party administrators, while overseeing the warranty claims process. • Design and implement strategies to promote services within the company's market area. • Establish competitive service rates, salaries, incentives, and internal billing structures that align with financial goals. • Manage parts inventory systems to optimize gross margin returns while ensuring customer satisfaction. • Oversee call handling, routing, and dispatching systems to ensure efficient service delivery. • Procure and maintain tools, vehicles, and equipment essential for service operations, ensuring their security and upkeep. • Create and enforce customer service policies that align with the company’s mission and values. • Recruit, train, and supervise service technicians and other team members, ensuring compliance with company policies and promoting accessory and service agreement sales. • Address customer inquiries, complaints, and concerns in a considerate and courteous manner to ensure satisfaction.
2026-03-20T00:00:00Z

Social Media Channel Manager

Boston, MA
onsite
Temporary
35 - 40 USD / Hourly
Robert Half’s marketing & creative client is looking for a Social Media Channel Specialist for a 6-month contract in the Boston area beginning in April. This is a hybrid, 40-hour-per-week opportunity; candidates must be able to work 1 - 2 days per week onsite. The Social Media Channel Specialist will drive strategy, content creation, and day-to-day community engagement across multiple social platforms, working closely with cross-functional teams to amplify company initiatives and grow audience engagement. Prior experience with community management and social media management platforms (Hootsuite, Sprout Social, Zoho, or similar) is required. Key Responsibilities:<ul><li>Create, produce, and curate social media content across a variety of channels</li><li>Support strategies for channel growth and audience engagement</li><li>Monitor and moderate online communities</li><li>Execute integrated campaigns and ensure brand consistency</li><li>Manage editorial calendars and campaign deliverables</li><li>Capture and post live and event-based content</li><li>Analyze social media performance and report results</li><li>Maintain social guidelines and stay updated on industry trends</li></ul>
2026-03-10T00:00:00Z