<p>Robert Half Legal Permanent Placement is seeking a detail-oriented and compliance-driven <strong>Records Manager</strong> to oversee our client's firm's records and information governance program in <strong>Boston</strong>. In this pivotal role, you will ensure adherence to legal, regulatory, and ethical standards while managing sensitive information securely. The ideal candidate will possess expertise in records management, information governance, and a solid understanding of privacy and security frameworks within the legal sector.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage the lifecycle of physical and digital records in accordance with organizational policies and relevant legal requirements.</p><p>• Develop and enforce records retention schedules to meet compliance and client expectations.</p><p>• Coordinate secure storage, archiving, and disposal processes for records, ensuring confidentiality and proper documentation.</p><p>• Supervise relationships with offsite storage vendors, ensuring adherence to contracts and service standards.</p><p>• Implement firm-wide information governance strategies to align with regulatory and client-driven guidelines.</p><p>• Collaborate with IT, compliance, and legal teams to ensure secure handling and classification of sensitive data.</p><p>• Monitor adherence to information governance policies and industry best practices, addressing any risks or discrepancies.</p><p>• Support audits and client inquiries related to records management and data security.</p><p>• Manage records management and document management systems to optimize efficiency and compliance.</p><p>• Partner with IT to configure systems for secure data handling, legal holds, and encryption protocols.</p>
<p>We are looking for an experienced Relationship Manager specializing in Small Business to join our clients growing team here in the Greater Boston area. This position focuses on originating and managing Commercial & Industrial (C& I) loans while fostering strong relationships with middle-market clients. The ideal candidate will excel in business development, portfolio management, and credit analysis, ensuring compliance with regulatory guidelines. You must have a book of business that you can bring over as well as dealing with deal sizes of $2.5MM - $10MM.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Build and nurture relationships with middle-market clients, handling loan requests from origination to funding.</p><p>• Perform detailed credit and financial analyses to evaluate borrower strength and structured debt proposals.</p><p>• Originate and close loans for clients and prospects, focusing on lending needs ranging from $2.5MM to $10MM.</p><p>• Prepare comprehensive credit approval reports and loan reviews for internal decision-making processes.</p><p>• Represent the bank in industry and community events to strengthen client partnerships and promote the organization.</p>
<p>We are looking for an experienced Relationship Manager specializing in Small Business to join our clients growing team here in the Southern New Hampshire area. This position focuses on originating and managing Commercial & Industrial (C& I) loans while fostering strong relationships with middle-market clients. The ideal candidate will excel in business development, portfolio management, and credit analysis, ensuring compliance with regulatory guidelines. You must have a book of business that you can bring over as well as dealing with deal sizes of $2.5MM - $10MM.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Build and nurture relationships with middle-market clients, handling loan requests from origination to funding.</p><p>• Perform detailed credit and financial analyses to evaluate borrower strength and structured debt proposals.</p><p>• Originate and close loans for clients and prospects, focusing on lending needs ranging from $2.5MM to $10MM.</p><p>• Prepare comprehensive credit approval reports and loan reviews for internal decision-making processes.</p><p>• Represent the bank in industry and community events to strengthen client partnerships and promote the organization.</p>
<p>We are looking for an experienced Accounting Manager/Supervisor to join our team in Auburn, Massachusetts. In this role, you will oversee critical accounting functions, ensuring compliance, accuracy, and alignment with organizational goals. You will also collaborate closely with upper management to deliver tailored financial statements and report analysis.</p><p><br></p><p>For immediate consideration contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and provide guidance to junior staff, ensuring team goals and deliverables are met effectively.</p><p>• Collaborate with account managers to address their unique accounting and financial reporting needs.</p><p>• Manage accounts payable and receivable functions, including reviewing audit workpapers and ensuring accurate transaction processing.</p><p>• Oversee accounts receivable activities, ensuring proper documentation, compliance, posting, and timely reporting.</p><p>• Prepare and review journal entries and account reconciliations to ensure financial records are accurate and compliant.</p><p>• Conduct variance analysis on the general ledger and address discrepancies to maintain accurate financial reporting.</p><p>• Analyze and manage profit and loss statements to support the company's financial planning and strategic decisions.</p><p>• Review and post payroll journal entries, ensuring compliance and accurate reconciliations.</p><p>• Leverage prior audit experience to oversee internal and external audit processes, ensuring adherence to financial standards.</p>
We are looking for an experienced Accounting Manager to join our team in Beverly, Massachusetts. This is a long-term contract position offering an opportunity to oversee financial operations and provide strategic guidance to support organizational goals. The ideal candidate will have expertise in nonprofit accounting, financial reporting, and budget management.<br><br>Responsibilities:<br>• Manage month-end close processes, including the preparation and review of financial statements.<br>• Maintain and reconcile general ledger accounts, ensuring accuracy and compliance.<br>• Oversee grant accounting and management, ensuring proper tracking and reporting.<br>• Prepare and present annual operating budgets to the board of directors.<br>• Utilize QuickBooks to monitor and manage financial transactions effectively.<br>• Support financial audits by providing documentation and resolving discrepancies.<br>• Educate leadership team members on financial matters to facilitate informed decision-making.<br>• Create and maintain clear systems for tracking and reporting financial data.<br>• Prepare journal entries as needed to ensure accurate financial records.<br>• Ensure compliance with nonprofit financial regulations, including 501(c)(3) requirements.
We are looking for a detail-oriented Contracts Administrator to join our team in Allston, Massachusetts. In this role, you will oversee the preparation, management, and distribution of contracts, subcontracts, and related documentation while collaborating with various departments to ensure smooth project operations. This position requires strong organizational skills, accuracy, and the ability to meet deadlines in a fast-paced environment.<br><br>Responsibilities:<br>• Create, track, and distribute subcontracts, purchase agreements, and change orders using DocuSign.<br>• Organize and maintain digital records in DocuSign and other document management systems.<br>• Provide training to project managers and assistant project managers on contract processes.<br>• Draft exhibits, coversheets, and other documentation for owner contracts using specialized software.<br>• Log, file, and distribute owner contracts through ProCore.<br>• Collaborate with project managers and accounting teams to collect necessary contract information.<br>• Schedule and coordinate job status reviews for senior management.<br>• Occasionally assist with reception desk tasks as needed.<br>• Perform additional duties as required to support team operations.
We are looking for a dedicated and detail-oriented Bilingual Spanish Front Desk Coordinator to join our team on a contract basis in Roxbury, Massachusetts. This role requires a customer-focused individual with strong organizational skills to assist residents and visitors while supporting the management team with administrative tasks. The ideal candidate will have experience in affordable housing and be fluent in both English and Spanish.<br><br>Responsibilities:<br>• Serve as the primary point of contact on-site, answering calls and assisting residents with applications in a courteous manner.<br>• Provide support to the Compliance Manager and Senior Property Manager in handling occupancy-related tasks.<br>• Collaborate with the intern for additional assistance during peak hours.<br>• Respond to inquiries regarding policies and procedures related to applications and re-certifications.<br>• Conduct background checks for tenant re-certifications and verify final eligibility.<br>• Review and execute lease agreements, ensuring accuracy and completeness.<br>• Accurately complete and submit necessary forms for compliance reviews and tenant records.<br>• Gather, verify, and evaluate information for interim transfers, re-certifications, and move-ins.<br>• Assist tenants with understanding rent calculations and completing required materials.<br>• Maintain organized records and ensure timely communication with residents and management.
<p>Our client is seeking an experienced <strong>Payroll Coordinator</strong> to join their team and play a key role in ensuring accurate and timely payroll processing. This position is responsible for managing high-volume payroll, processing upwards of 1,000 employees weekly, and handling both hourly and salaried payroll. The Payroll Coordinator will process timesheets through an automated time collection system (with more manual involvement than ADP), prepare tax files for submission to a third-party filing service, and assist with year-end reporting, including W-2 processing. Additional responsibilities include maintaining employee records related to payroll and employer contributions, resolving discrepancies, and supporting statutory tax reporting.</p><p><br></p><p><strong>For immediate consideration please call Allison Brown at 508.205.2121</strong></p><p><br></p><p>The ideal candidate will bring <strong>3+ years of payroll experience</strong>, with a strong background in high-volume payroll processes. Experience with payroll tax and union payroll is highly desirable, and familiarity with Deltek Costpoint is a significant plus. We are seeking someone who is adaptable, detail-oriented, and comfortable working with multiple payroll systems rather than relying on just one.</p><p>If you’re a payroll professional with a proven track record of accuracy and efficiency in fast-paced environments, this is an excellent opportunity to contribute your expertise to a dynamic organization.</p>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our client in New Bedford, Massachusetts. This role is crucial in ensuring accurate and timely processing of vendor invoices, payments, and reconciliations. The ideal candidate will be highly organized, possess strong communication skills, and excel in maintaining compliance with company policies and procedures.</p><p><br></p><p>Responsibilities:</p><p>•Communicate effectively with project managers and vendors to secure necessary approvals for invoices and resolve discrepancies.</p><p>• Prepare and process payments, including checks, credit cards, and electronic transfers, while managing records and filing paid invoices.</p><p>• Maintain accurate records of subcontractor and vendor insurance certificates, ensuring compliance with requirements and updating systems accordingly.</p><p>• Handle state agency reporting related to subcontractor payments and ensure timely submission.</p><p>• Reconcile vendor accounts, credit card statements, and accounts payable to the general ledger.</p><p>• Respond promptly to inquiries from vendors and staff regarding invoice statuses and payment details.</p><p>• Support the development and improvement of departmental policies and procedures while assisting with special projects as assigned.</p><p>• Collaborate with other departments, providing cross-training and assistance when needed.</p>
We are looking for an experienced Contracts Attorney to join our team on a long-term contract basis in Peabody, Massachusetts. In this role, you will focus on reviewing and negotiating commercial service contracts and software agreements. This position requires strong attention to detail and the ability to collaborate effectively with internal teams and external clients.<br><br>Responsibilities:<br>• Analyze and review commercial service contracts and software agreements to ensure compliance with legal standards and organizational policies.<br>• Negotiate terms and conditions with clients, vendors, and other stakeholders to align agreements with business objectives.<br>• Collaborate with team members and clients to address contract-related inquiries and resolve issues efficiently.<br>• Utilize tools such as Ironclad, Microsoft Office Suite, and Salesforce to manage contract processes and documentation.<br>• Advise on legal and contractual risks, providing guidance to ensure informed decision-making.<br>• Conduct thorough research to support contract negotiations and ensure adherence to applicable laws.<br>• Draft, revise, and finalize agreements to meet organizational and client requirements.<br>• Maintain accurate records of contract negotiations and updates for compliance and reference purposes.<br>• Train and assist colleagues in utilizing legal and contract management software effectively.<br>• Communicate with clients and employees across different locations to ensure seamless contract processes.
<p>We are seeking a detail-oriented Payroll Specialist to manage accurate and timely payroll processing for multiple employee groups. This role plays a key part in ensuring compliance with local, state, and federal regulations while maintaining precise payroll, benefits, and leave records. The Payroll Specialist will be responsible for administering deductions such as taxes, insurance premiums, and retirement contributions; generating and submitting required payroll reports; and tracking employee leave accruals and usage. This position also supports benefits administration including enrollments, updates, and terminations, and partners closely with Human Resources, Finance, and other internal teams to ensure seamless payroll and benefits operations. The ideal candidate is comfortable working with payroll systems, adapting to new technologies, applying pay agreements and differentials accurately, and assisting with multi-state payroll processing when needed.</p>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our client in the construction industry in Johnston, Rhode Island. This role is critical in managing financial transactions and ensuring the accuracy of accounts payable processes across various projects. You will collaborate closely with project teams and vendors to maintain seamless operations in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Accurately processes invoices, credit card receipts, and cash disbursements.</p><p>• Delegate appropriate job and cost coding to financial documents to ensure proper tracking.</p><p>• Maintain organized and accurate records within the accounting system.</p><p>• Collaborate with project managers and vendors to resolve discrepancies and ensure timely payments.</p><p>• Conduct regular check runs and verify payment details.</p><p>• Assist with tracking and reconciling accounts payable transactions across multiple projects.</p><p>• Monitor and manage the accounts payable cycle to meet deadlines and financial objectives.</p>
<p>We are looking for an Accounts Receivable Specialist to join our team in East Weymouth, Massachusetts. In this role, you will play a key part in managing financial transactions, ensuring accurate billing, and maintaining compliance with payroll and accounting standards. This position offers an opportunity to work in a dynamic environment where attention to detail and teamwork are highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Process and upload invoices to customer and vendor portals, resolving any portal-related issues promptly.</p><p>• Generate and review customer statements monthly, coordinating with managers to ensure accuracy.</p><p>• Follow up on outstanding accounts by sending reminders, negotiating payment plans, and maintaining communication with customers.</p><p>• Prepare weekly collection reports, detailing communication, payment commitments, and overdue balances.</p><p>• Maintain organized customer files, including credit applications, agreements, payment records, and other essential documentation.</p><p>• Produce and distribute reports such as invoice summaries and no-service lists for accounts exceeding credit limits.</p><p>• Generate lien waivers for projects and manage the schedule of values and progress billings in collaboration with managers.</p><p>• Reconcile accounts receivable subledger with the general ledger and assist in preparing month-end reports.</p><p>• Support audits and bonding processes by compiling necessary financial documentation.</p><p>• Assist with payroll preparation, verifying time entries and ensuring compliance with labor regulations.</p>
<p>Robert Half is proud to partner with a highly respected client seeking an experienced Human Resources & Payroll Manager to join their team. This is a fantastic opportunity for a motivated detail oriented who enjoys wearing multiple hats and thrives in a people-focused, fast-moving environment. </p><p> In this role, you will oversee the full spectrum of HR and payroll functions, ensuring seamless processes and a positive employee experience. You’ll develop and implement HR policies that align with company objectives and compliance requirements, manage full-cycle recruitment and onboarding, and play a key role in employee relations and performance management. Acting as a trusted resource to both employees and leadership, you’ll also coordinate training initiatives to support detail oriented growth and organizational development. </p><p> On the payroll side, you’ll take ownership of accurate and timely processing, manage benefits administration, and ensure adherence to all wage, tax, and reporting regulations. You’ll analyze payroll data to identify trends and continuously look for ways to streamline and enhance efficiency. Staying current on employment laws and compliance standards will be critical as you support audits and maintain meticulous records. </p><p> The ideal candidate will bring a bachelor’s degree in Human Resources, Business Administration, or a related field, along with proven experience managing both HR and payroll functions. A strong understanding of employment laws, HR best practices, and attention to detail are essential for success in this role. </p><p> If you’re a hands-on HR detail oriented with a passion for people, process improvement, and operational excellence, this is an outstanding opportunity to make a meaningful impact with a great organization. </p><p> For immediate consideration, please call Allison Brown @ 508.205.2121</p>
We are looking for a skilled Payroll Manager to oversee payroll operations and ensure the accuracy of transactions for a long-term contract position in Canton, Massachusetts. This role involves managing payroll systems, maintaining compliance with regulations, and providing support for employee compensation processes. The ideal candidate will have experience with multi-state payroll, managing large-scale payroll operations, and utilizing ADP Workforce Now.<br><br>Responsibilities:<br>• Supervise payroll processes and systems to ensure accurate and timely processing of transactions.<br>• Act as a backup for the compensation specialist, handling employee and commission payroll tasks.<br>• Assist in bi-weekly payroll processing for the home office.<br>• Manage funding file submissions for 401k contributions, health savings accounts, flexible spending accounts, and other benefit programs.<br>• Review and administer monthly benefits enrollments, changes, and terminations while addressing employee inquiries.<br>• Coordinate and facilitate the annual open enrollment process, including scheduling vendor sessions and educational seminars.<br>• Oversee pension administration, including processing calculation requests and responding to pension-related inquiries.<br>• Ensure compliance with legal requirements by monitoring legislation and guiding management on necessary actions.<br>• Maintain confidentiality of payroll operations and safeguard sensitive employee information.<br>• Generate and analyze biweekly, monthly, and quarterly payroll reports, including deductions, wage registers, and tax filings.
<p>Payroll Associate</p><p><br></p><p><strong>Location:</strong> Dracut, MA (Onsite daily with some schedule flexibility)</p><p><br></p><p> <strong>Pay Rate:</strong> Targeting ~$28/hr to $30/hr</p><p><br></p><p>A well-established <strong>manufacturing company</strong> is seeking a <strong>Payroll Associate </strong>to take ownership of the payroll function in a stable, family-oriented environment. This role reports directly to the <strong>HR Manager</strong> and works closely with Finance.</p><p>The organization is part of a <strong>privately held manufacturing group</strong> with a long-term ownership mindset, low turnover, and a strong commitment to its employees.</p><p><br></p><p>Why This Role</p><ul><li>Stable company with a strong reputation and minimal turnover</li><li>Family-oriented culture with a supportive leadership team</li><li>Flexible onsite schedule</li><li>Most Fridays in-office until noon</li><li>Most days employees wrap up the day by ~4:00 PM</li><li>Exposure to a professional manufacturing environment serving high-end customers</li><li>Opportunity to fully own payroll and operate autonomously</li></ul><p>What You’ll Be Doing</p><ul><li>Own end-to-end payroll processing with full responsibility for accuracy and timeliness</li><li>Review, verify, and transmit payroll data through the payroll system</li><li>Serve as the main point of contact for employee payroll questions</li><li>Maintain payroll records, including accruals and employee account information</li><li>Prepare payroll-related reports and respond to management requests</li><li>Partner with the payroll provider to resolve issues efficiently</li><li>Ensure compliance with payroll tax regulations and internal controls</li><li>Support HR and Accounting with payroll-related initiatives as needed</li></ul><p>What We’re Looking For</p><ul><li><strong>Hands-on payroll experience</strong> with the ability to run payroll independently</li><li><strong>ADP Workforce Now experience is required</strong> (must be able to hit the ground running)</li><li>Strong understanding of payroll taxes and end-to-end payroll processes</li><li>High attention to detail with the ability to meet strict deadlines</li><li>Comfortable working autonomously in a deadline-driven environment</li><li>Solid Excel skills</li><li>Professional, responsive, and service-oriented communication style</li><li>Bilingual Spanish/English is a plus, not required</li></ul><p><br></p>
<p>Join a well-established, global private equity and real estate firm with a strong reputation in the market. This growing company values a familial culture with low turnover and is committed to promoting from within. You will gain valuable exposure to international business operations while working alongside a dedicated, experienced accounting and finance team.</p><p><br></p><p><strong>Role Overview:</strong></p><p>Reporting directly to the Director of Client Accounting, you will be a key contributor to corporate accounting and financial reporting. Your work will support monthly closes, reconciliations, audits, and various accounting operations. The ideal candidate is a resourceful team player who thrives in a fast-paced setting and is committed to accuracy and confidentiality.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day corporate accounting tasks: accounts payable/receivable, journal entries, cash receipts</li><li>Process payments, prepare wires, and monitor expenditures for accuracy and budget compliance</li><li>Calculate revenue per contract terms and process invoices using accounting software</li><li>Maintain vendor records and assist with annual 1099 filings</li><li>Prepare quarterly tax workpapers for international filings</li><li>Support monthly/quarterly close and prepare balance sheet reconciliations</li><li>Collaborate on reporting procedures and budget-to-actual reporting in local and reporting currencies</li><li>Assist with audit preparation and coordination with external auditors</li><li>Support corporate tax return preparation and tax-related projects</li><li>Work cross-functionally to ensure accurate invoice processing and budget tracking</li><li>Provide guidance on expense coding, reporting, and budgeting queries</li></ul><p><br></p>
<p>Duties/Responsibilities</p><p>• Accurately review, code and process high volume payables invoices for multiple entities</p><p>• Review and reconcile invoices discrepancies</p><p>• Assist with weekly check, ACH and wire runs</p><p>• Process check request and expense reports in a timely manner</p><p>• Ensure that all daily, weekly and monthly tasks are completed accurately by the assigned deadlines</p><p>• Monitor the accounting inbox, responding to inquiries from vendors, clients, and internal stakeholders</p><p>• Sort, log, scan and file invoices, checks and other documents</p><p>• Responsible for all aspects of payroll</p><p>• Work closely with Human Resources to ensure changes in payroll, benefits, etc</p><p>• Review and reconcile payroll time records for accuracy in preparation for weekly and monthly payroll</p><p>• Calculate payroll adjustments as needed for issuance either manually or through the next available pay cycle</p><p>• Manage workflow to ensure all payroll transactions are processed accurately and timely</p><p>• Process correct garnishment calculations and compliance</p><p>• Process manual checks and any payroll-related entries</p><p>• Create G/L entries for each payroll and rectify with cash accounts</p><p>• Monthly reconciliation of all G/L accounts associated with payroll</p><p>• Enter all updates – bonus/commission/etc</p><p>• Handle and understand inquiries from employees, managers, and corporate team members regarding payroll issues and work on resolution in a reasonable and timely manner</p><p>• Review and validate reports produced as part of the payroll processing cycle to ensure payments to team members are accurate and that all payments have been paid for the payroll period and/or quarterly incentive payout</p><p>• Using knowledge of pay schedules, earning/deduction codes and pay program policies review exception reports and determine reason for potential over/under payments</p><p>• Process W2s, verify year-to-date totals for salaries, income tax withheld, FICA, deductions, tax-deferred annuities</p><p>• Process yearly RSU, ESPP, PTO and Mileage payouts</p><p>• Understand and comply with current and yearly tax thresholds for payroll processing</p><p>• Assist with month end closing</p><p>• Provide support for internal and external audits as needed</p><p>• Cross-train in other specialized areas of the department</p><p>• Perform other duties as assigned</p><p><br></p><p><strong><em>For immediate consideration and resume review, please call me directly! 508-205-2127 Eric Lebow</em></strong></p>
<p>A well-established and growing global investment firm is seeking a <strong>Senior Corporate Accountant</strong> to join its expanding accounting and finance team. The organization operates internationally within the private equity and real assets space and offers long-term stability, strong leadership, and meaningful career progression.</p><p>This role reports directly to the <strong>Director of Corporate Accounting</strong> and will play a key part in supporting corporate accounting operations, financial reporting, and internal controls within a collaborative, high-performing environment.</p><p><br></p><p><strong>Why This Role</strong></p><ul><li>Strong track record of promoting from within</li><li>Stable, reputable firm with low turnover and long employee tenure</li><li>Exposure to international operations and cross-border accounting</li><li>Supportive, team-oriented culture with a “family feel”</li><li>Ongoing growth through new investment vehicles and global expansion</li><li>Professional development opportunities, learning sessions, and team events</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Support corporate accounting close processes, including journal entries, account reconciliations, and variance analysis</li><li>Assist with monthly, quarterly, and annual financial reporting in accordance with U.S. GAAP</li><li>Maintain and strengthen internal controls and accounting policies</li><li>Partner with internal teams and external auditors during audits and reviews</li><li>Contribute to process improvements and system enhancements</li><li>Provide ad hoc reporting and analysis as needed</li></ul><p><br></p>
<p>We are partnering with a highly respected and growing real estate investment firm to identify a <strong>Senior Portfolio Accountant</strong> to support its private real estate funds and separate accounts. This role is ideal for an accounting professional who enjoys combining technical expertise with collaboration and wants long-term growth within a stable, well-regarded organization.</p><p><br></p><p>The Senior Portfolio Accountant will be responsible for fund-level accounting, financial reporting, and audit support, while working closely with internal teams and external partners. This position offers broad exposure across real estate portfolios, investor reporting, and international operations.</p><p><br></p><p><strong>What You’ll Be Doing;</strong></p><ul><li>Prepare and review quarterly and annual financial statements for private real estate funds and related entities in accordance with U.S. GAAP</li><li>Review property-level financial reports prepared by internal teams and third-party managers to ensure accuracy and policy alignment</li><li>Analyze portfolio and fund performance, researching and explaining period-over-period variances</li><li>Assist with monthly and quarterly cash flow forecasting for assigned funds and accounts</li><li>Track and record capital calls, distributions, and investment-related transactions</li><li>Coordinate with internal teams on invoice processing, accruals, and expense allocations</li><li>Support annual audits by coordinating with external auditors and responding to requests</li></ul><p><br></p>
