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9 results for Remote Customer Service in Califorina

Credit Analyst

Irvine, CA
remote
Temporary / Contract
36.10 - 41.80 USD / Hourly
We are looking for a detail-oriented Credit Analyst to support commercial credit and collections activities for a company in south Orange County. This contract to permanent role focuses on evaluating customer accounts, managing credit exposure, and helping maintain healthy cash flow. The ideal candidate will bring strong analytical judgment, sound knowledge of commercial credit practices, and the ability to communicate effectively with both internal teams and external customers. Responsibilities:• Review credit applications and supporting financial information to assess customer risk and recommend appropriate credit decisions.• Monitor outstanding receivables, follow up on past-due balances, and work with customers to resolve payment issues in a timely manner.• Evaluate commercial account activity to identify potential exposure and support ongoing credit limit management.• Partner with sales, customer service, and finance teams to address account concerns while balancing business growth with risk control.• Maintain accurate account records, payment status updates, and documentation related to credit reviews and collection efforts.• Investigate billing or payment discrepancies and help coordinate solutions that support timely account resolution.• Prepare credit and collections reporting to highlight trends, aging performance, and areas requiring attention.• Contribute to process-related activities tied to commercial credit and collections operations as needed
2026-06-05T19:08:47Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Permanent / Full Time
70000.00 - 75000.00 USD / Yearly
Job TitleIT Support Specialist I / Help Desk/Desktop Support Analyst Company OverviewA leading global professional services organization within the legal industry is seeking a motivated IT Support Specialist to join its growing technology team. Headquartered in Los Angeles, California, the organization is known for delivering high-impact work in complex, fast-paced environments. Its IT division plays a pivotal role in enabling operational excellence and supporting professionals across multiple offices worldwide. Role SummaryThe IT Support Specialist I serves as the frontline point of contact for all technology-related issues, providing timely and effective support to end users in Los Angeles, California and across a distributed environment. This role is critical to maintaining day-to-day operations by resolving technical issues, delivering exceptional customer service, and ensuring seamless access to core business applications and systems. Key Responsibilities<ul><li>Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications</li><li>Manage and prioritize support tickets, ensuring timely resolution and accurate documentation</li><li>Escalate complex issues to appropriate teams while maintaining ownership and communication with end users</li><li>Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting</li><li>Assist with software deployments, system updates, and testing efforts as needed</li><li>Contribute to knowledge base documentation and process improvements</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with cross-functional IT teams to support ongoing projects and initiatives</li></ul>Compensation & Benefits<ul><li>$75,000, overtime eligible</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement plan with employer contributions and profit-sharing opportunities</li><li>Paid time off including vacation, sick leave, and personal days</li></ul>Additional Details<ul><li>Hybrid/remote work model after onboarding, with initial onsite training period</li><li>Occasional onsite presence required for key projects and periodic team collaboration weeks</li><li>Opportunities for internal growth and career advancement within the IT organization</li></ul>
2026-06-05T17:08:46Z

Customer Due Diligence Analyst

San Francisco, CA
remote
Temporary / Contract
42.75 - 49.50 USD / Hourly
We are looking for a Customer Due Diligence Analyst to join a fintech organization in a Long-term Contract position supporting onboarding and risk review activities. Based in San Francisco, California, this opportunity is well suited for someone who can assess customer information, maintain compliance standards, and help create a seamless onboarding experience. The role calls for strong judgment, comfort working independently, and the ability to manage priorities in a fast-moving regulated environment. Responsibilities: • Conduct due diligence assessments for prospective and existing customers to support compliant onboarding decisions. • Evaluate customer records and submitted documentation to confirm accuracy, completeness, and adherence to internal standards. • Assist with identity verification and related review workflows tied to customer risk evaluation. • Investigate inconsistencies, unusual findings, or missing information and elevate concerns when further review is needed. • Work closely with cross-functional partners to keep onboarding activities efficient and aligned with compliance expectations. • Maintain clear and organized case documentation to support audit readiness and operational transparency. • Contribute to process improvement efforts by identifying opportunities to strengthen review quality and turnaround times.
2026-06-10T17:18:45Z

Scrum Master

La Mirada, CA
remote
Temporary / Contract
57.00 - 66.00 USD / Hourly
We are looking for a Scrum Master to support cross-functional initiatives and guide agile delivery for a customer-focused organization in La Mirada, California. This Contract position will partner with internal stakeholders, project leaders, and external partners to keep programs organized, transparent, and aligned with business goals. The ideal candidate brings strong facilitation skills, practical experience managing multiple workstreams, and the ability to build productive relationships across teams. Responsibilities: • Lead Scrum ceremonies and planning sessions to help teams stay aligned on priorities, timelines, and deliverables. • Partner with business leaders and project stakeholders to define initiative scope, staffing needs, schedules, and expected outcomes. • Oversee program activity across multiple projects, ensuring work progresses in line with budget, quality expectations, and established operating practices. • Coordinate with cross-functional teams and external vendors to clarify requirements, remove blockers, and support successful execution. • Track program performance, identify risks and dependencies early, and communicate updates clearly to managers and key stakeholders. • Support decision-making by facilitating meetings, documenting action items, and driving follow-through on agreed next steps. • Monitor project financials and resource usage to help ensure initiatives deliver value against business objectives. • Collaborate with other project and program leads to surface opportunities for improvement across departmental initiatives. • Contribute to additional operational or customer-related projects as business needs evolve.
2026-05-29T00:53:43Z

Senior Financial Analyst

San Ramon, CA
remote
Temporary / Contract
50.00 - 65.00 USD / Hourly
We are looking for a Senior Financial Analyst to join a service-focused organization in California on a long-term contract basis. This role will help guide high-value investment decisions through detailed financial evaluation, revenue forecasting, and strategic planning support. The ideal candidate brings strong analytical judgment, advanced modeling capabilities, and the ability to turn complex data into clear recommendations for leadership. Responsibilities:<ul><li>Develop financial business cases to evaluate expansion opportunities, facility investments, and other growth initiatives.</li><li>Perform return-on-investment analyses utilizing financial metrics such as discounted cash flow, payback period, profitability projections, and scenario-based outcomes.</li><li>Assess potential business opportunities and provide recommendations to leadership based on financial and operational considerations.</li><li>Collaborate with cross-functional teams to prioritize investments and support capital allocation decisions.</li><li>Play a significant role in the annual budgeting process, rolling forecasts, and long-term strategic planning activities.</li><li>Monitor financial performance against plan and identify key business drivers, risks, and opportunities.</li><li>Support the development of planning methodologies and forecasting tools to improve accuracy and efficiency.</li><li>Create and maintain financial models that analyze customer acquisition, retention, recurring revenue trends, promotional effectiveness, and membership performance.</li><li>Evaluate business performance through scenario analysis and sensitivity testing to support strategic decision-making.</li><li>Identify opportunities to improve profitability and operational effectiveness.</li><li>Translate complex financial information into concise recommendations and presentations for executive stakeholders.</li><li>Prepare financial analyses and reporting packages to support leadership discussions and strategic initiatives.</li><li>Assist with special projects related to pricing strategies, business expansion, operational improvements, and new revenue opportunities.</li></ul>
2026-06-03T16:08:47Z

Sr. Compliance Analyst

San Francisco, CA
remote
Temporary / Contract
38.00 - 44.00 USD / Hourly
We are looking for a Sr. Compliance Analyst to support regulatory oversight for financial product marketing activities in San Francisco, California. This Long-term Contract position focuses on reviewing materials and practices for alignment with federal banking and financial compliance standards while partnering closely with marketing and business stakeholders. The ideal candidate brings strong experience interpreting regulatory expectations, identifying risk, and helping teams maintain compliant processes in a fast-paced environment. Responsibilities:• Review marketing content and related financial product materials to ensure compliance with applicable federal regulations and internal policy standards.• Partner with marketing and cross-functional teams to provide guidance before launch, helping reduce regulatory risk across campaigns and customer-facing communications.• Evaluate business activities for potential compliance concerns involving banking regulations, anti-money laundering controls, and Bank Secrecy Act obligations.• Conduct compliance assessments and document findings, recommendations, and required follow-up actions for stakeholders and leadership.• Analyze regulatory requirements tied to financial products and translate them into practical review criteria for day-to-day business use.• Use Excel formulas and reporting tools to organize review results, track issues, and support compliance monitoring activities.• Collaborate with underwriting, risk, and operational teams when questions arise related to loan products or regulated marketing practices.• Escalate high-risk items promptly and contribute to remediation efforts to strengthen controls and improve review quality.Marketing Compliance Reviewer – FinTech (UDAAP & TILA Focus) We are seeking a detail-oriented Marketing Compliance Reviewer to support regulatory oversight of all customer-facing marketing and advertising materials across our financial products. This role will focus on ensuring compliance with UDAAP, TILA, and other applicable federal regulations, partnering closely with Marketing, Product, and Design teams to mitigate regulatory risk while enabling effective customer communication. The ideal candidate brings deep expertise in consumer protection laws and experience reviewing digital marketing content within a fast-paced fintech or lending environment. Key Responsibilities Review and approve all marketing materials (digital, web, email, social, and campaigns) for compliance with UDAAP, TILA, and related regulationsPartner closely with Marketing, Product, and Design teams to ensure compliant messaging across all financial product offeringsEvaluate disclosures, claims, rates/terms presentation, and promotional language to identify and mitigate regulatory riskProvide clear, actionable feedback on marketing copy, layouts, and user flows to align with compliance standardsReview designs and marketing assets in Figma and manage feedback and approvals through JiraIdentify compliance gaps in marketing practices and recommend remediation or process improvementsSupport development of marketing compliance guidelines, review frameworks, and approval processesAssist with audit readiness, regulatory exams, and internal monitoring related to marketing activitiesStay current on regulatory changes and proactively advise Marketing on impacts to campaigns and messaging
2026-06-09T16:38:43Z

Senior Financial Analyst

San Francisco, CA
remote
Temporary / Contract
60.00 - 65.00 USD / Hourly
We are looking for a Senior Financial Analyst to join a corporate finance team in San Francisco, California, where you will translate complex financial data into practical insight for business leaders. This Long-term Contract position is suited for a detail-oriented finance specialist who can strengthen forecasting, improve visibility into performance, and support thoughtful decision-making across the organization. The role combines hands-on modeling, consolidated reporting, and close partnership with cross-functional stakeholders in a dynamic SaaS or technology environment. Responsibilities: • Consolidate departmental forecasts from teams such as Product, Engineering, Sales, Marketing, and G& A into a cohesive company-wide outlook for leadership review. • Create and refine sophisticated financial models that support scenario analysis related to product launches, pricing strategies, customer expansion, and revenue growth. • Evaluate revenue drivers by reviewing pipeline activity, bookings patterns, and consumption-based performance metrics to improve forecast precision. • Reconcile large-volume datasets and transform detailed financial information into accurate, decision-ready reporting. • Partner with business leaders to explain performance trends, identify risks and opportunities, and guide resource allocation decisions. • Prepare recurring and ad hoc financial analysis that enhances visibility into business results and supports corporate planning efforts. • Contribute to financial stewardship by improving reporting quality, strengthening forecast assumptions, and maintaining analytical consistency across functions.
2026-05-18T20:34:14Z

Senior Revenue Accountant

Oakland, CA
remote
Permanent / Full Time
90000.00 - 110000.00 USD / Yearly
We are looking for an experienced Senior Revenue Accountant to support core accounting operations and ensure accurate financial reporting for a 100% remote role with a company headquartered in the Bay Area, California. This position plays a key role in managing close activities, maintaining ledger accuracy, and strengthening reconciliation processes across cash and balance sheet accounts. The ideal candidate brings strong technical accounting knowledge, attention to detail, and the ability to work effectively in a deadline-driven environment. Responsibilities:<ul><li>Review project activations and contracts to ensure ASC 606 revenue compliance</li><li>Confirm alignment with company policies and approved budgets</li><li>Resolve review issues with sales leadership</li><li>Flag non-standard terms, discounts, and revenue-impacting items</li><li>Advise on revenue impact of contract terms; support legal and engagement teams</li><li>Review budget updates and validate contract change documentation</li><li>Ensure accurate percentage-of-completion revenue recognition</li><li>Partner with billing, legal, and operations to resolve lifecycle issues</li><li>Communicate accounting concepts clearly to stakeholders and leadership</li><li>Prepare concise summaries using revenue policy insights and trends</li><li>Maintain strong customer focus; escalate issues when needed</li><li>Improve revenue system processes and functionality</li><li>Collaborate with IT on system requirements and design</li><li>Test system updates to ensure accurate performance and reporting</li></ul>
2026-06-12T15:58:56Z

Director: Corporate Restructuring

Los Angeles, CA
remote
Permanent / Full Time
140000.00 - 150000.00 USD / Yearly
National Corporate Restructuring Services Provider Seeks Director Corporate Restructuring About Firm & Position: A nationally recognized administrative legal services provider supporting complex corporate restructurings is seeking a Director to join its corporate restructuring division. This organization partners closely with leading law firms and corporate clients to deliver claims administration, noticing, and document management services in large-scale Chapter 11, 9, and 15 matters. The team is known for its long-standing tenure, operational stability, and deep industry expertise.This Director role will oversee high-level case management functions and serve as a key liaison between clients, internal teams, and external stakeholders. The position offers full remote flexibility (preference for PST time zone) and the opportunity to work on sophisticated, high-impact restructuring matters nationwide. Director Responsibilities:<ul><li>Oversee end-to-end administration of complex corporate restructuring matters, including claims management, noticing, and document production.</li><li>Serve as primary client contact, collaborating directly with law firms, financial advisors, and corporate stakeholders.</li><li>Manage and mentor case management teams, ensuring accuracy, efficiency, and compliance with court and client requirements.</li><li>Direct operational workflows including large-scale mailings, solicitation processes, scheduling, and voting certification.</li></ul>Hours:<ul><li>Standard business hours aligned with PST, with expectation of responsiveness outside traditional hours due to the nature of restructuring matters (including evenings as needed).</li></ul>Perks:<ul><li>100% remote environment with national exposure to sophisticated restructuring matters</li><li>Exceptional stability with long-tenured team (many professionals over 10–15+ years)</li><li>Clear upward mobility with a strong track record of internal promotions into senior leadership roles</li><li>We’ve placed multiple professionals with this organization who have remained long-term and advanced internally</li></ul>Salary:<ul><li>$140,000–$150,000 base salary (DOE)</li><li>Eligible for annual discretionary bonus + additional performance-based incentives</li></ul>Benefits:<ul><li>Medical, dental, and vision coverage (employee and family)</li><li>401(k) with employer match</li><li>Life insurance, AD& D, and voluntary supplemental coverage</li><li>Critical illness, accident, and hospital indemnity plans</li><li>Generous PTO and paid holidays</li></ul>TO APPLY, ONLY send resume directly to Vice President of Direct Hire, Samantha Graham at Samantha [dot] Graham [at] RobertHalf [dot] [com]
2026-05-14T16:18:48Z