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194 results for Remote Customer Service in Califorina

Customer Service Representative
  • Sacramento, CA
  • onsite
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Sacramento, California. This is a long-term contract position requiring in-office work five days a week. The ideal candidate will bring strong communication skills and a proactive approach to resolving customer inquiries and concerns.<br><br>Responsibilities:<br>• Respond to customer inquiries by actively listening and asking clarifying questions to ensure a thorough understanding of their needs.<br>• Direct or escalate calls to the appropriate team members while collaborating with other departments to resolve customer issues.<br>• Continuously expand knowledge of company services and processes to enhance customer support capabilities.<br>• Report potential workflow disruptions or service issues to Customer Care leadership promptly to ensure timely resolutions.<br>• Adhere to company policies, training guidelines, and legal requirements while delivering exceptional customer service.
  • 2026-04-02T17:18:42Z
Customer Service Representative
  • Long Beach, CA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a Customer Service Representative to join a busy team in Long Beach, California on a Contract to Permanent basis. In this role, you will support customer communication, review shipping and order documentation for accuracy, and help ensure billing records are completed correctly. This position blends customer service, administrative coordination, and document verification in a fast-paced environment where attention to detail is essential.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers to obtain required signatures, supporting documents, and other missing information needed to complete order processing.</p><ul><li>Take and create customer orders in Cyclelution</li><li>Update customer master file with current contact information </li><li>Collect client work orders and additional services documentation to bill client</li><li>Work directly with Operations to get information for billing clients, including monitoring the open orders</li><li>Gather and review all bill of landing, receiving reports and other internal documents form operations to complete load</li><li>Work with customers to get proper documentation for claimable material</li><li>Invoice and settle both inbound and outbound orders</li><li>Reconciles customer orders and other purchases to ensure billable items have been invoiced.</li></ul><p><br></p><p>• Review operational paperwork after truck receipts are logged and confirm that shipment details are accurate and complete.</p><p>• Coordinate closely with dispatch and operations teams to clarify discrepancies and keep customer-related records up to date.</p><p>• Prepare invoices and assist with billing activities by confirming order information before final submission.</p><p>• Assemble and organize shipment and order documentation to support accurate recordkeeping and timely processing.</p><p>• Enter order details into internal systems and verify that all entries align with supporting paperwork.</p><p>• Respond to customer questions regarding documentation, order status, and service-related issues in a thorough and attentive manner.</p>
  • 2026-04-20T17:23:44Z
Customer Service Representative
  • San Rafael, CA
  • onsite
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p>We are looking for a success-driven and attentive Customer Service Representative to join our team on a contract basis in San Rafael, California. In this role, you will act as a key liaison between customers and showroom staff, ensuring a seamless experience for all visitors and inquiries. If you thrive in a dynamic retail environment and enjoy providing exceptional service, this position is an excellent opportunity to showcase your skills.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as the primary point of contact for customers via phone, email, and chat, addressing inquiries and resolving concerns promptly</li><li>Handle customer orders, process returns and exchanges, and provide information about products and services</li><li>Resolve customer complaints with patience and professionalism, ensuring customer satisfaction</li><li>Document customer interactions and maintain accurate records in customer management systems</li><li>Collaborate with internal teams to address customer needs and escalate issues when necessary</li><li>Identify opportunities to enhance customer experience and provide feedback to management</li><li>Uphold the company’s values and maintain a high standard of customer care</li><li>Stay up to date with company products, services, and policies</li></ul><p><br></p>
  • 2026-03-20T18:33:45Z
Bilingual Spanish Customer Service Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p>Robert Half is working with a respected nonprofit organization seeking a Bilingual Spanish Customer Service Specialist to support their growing team. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and wants to be part of an organization that makes a real difference in the community.</p><p><br></p><p>Schedule & Work Environment:</p><p> This position will start fully onsite to ensure hands-on training and team collaboration. After successfully completing the first 6 months, employees will transition to a hybrid schedule (3 days remote, 2 days onsite).</p><p>What You’ll Do:</p><ul><li>Serve as a primary point of contact for clients via phone, email, and in-person interactions</li><li>Provide guidance, answer questions, and connect clients with appropriate services</li><li>Enter and update client information with a high level of accuracy</li><li>Coordinate with internal teams to resolve issues and ensure a smooth client experience</li><li>Uphold confidentiality standards when handling sensitive information</li></ul>
  • 2026-03-18T23:18:45Z
Customer Service Representative
  • Los Angeles, CA
  • onsite
  • Contract / Temporary to Hire
  • 23.00 - 26.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner.<br>• Process orders and accurately input data into the system to ensure seamless transactions.<br>• Handle both inbound and outbound calls to address customer needs and provide solutions.<br>• Maintain and update customer records with accurate and detailed information.<br>• Resolve customer complaints by identifying issues and offering appropriate resolutions.<br>• Collaborate with team members to improve service processes and enhance customer satisfaction.<br>• Stay informed about company products and services to effectively assist customers.<br>• Follow up with customers to ensure their concerns are fully addressed and resolved.<br>• Adhere to company policies and procedures while maintaining a high level of attention to detail.
  • 2026-04-17T16:53:40Z
Customer Service Representative
  • El Dorado Hills, CA
  • remote
  • Temporary
  • 20.00 - 30.00 USD / Hourly
  • <p><strong>Location:</strong> El Dorado Hills, CA</p><p><strong>Work Setting:</strong> Onsite</p><p><strong>Employment Type:</strong> Contract</p><p><br></p><p><strong>Overview:</strong></p><p>We are seeking a reliable and customer‑focused Customer Service Representative to support day‑to‑day customer interactions on an onsite, contract basis. This role is responsible for providing timely assistance, resolving inquiries, and delivering a positive experience to customers while supporting internal teams.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or in person in a professional and timely manner</li><li>Address questions, concerns, and service requests while ensuring positive resolution</li><li>Enter and update customer information accurately in internal systems</li><li>Process orders, returns, or service requests as needed</li><li>Escalate complex issues to appropriate teams when necessary</li><li>Maintain thorough documentation of customer interactions</li><li>Follow company policies, procedures, and service standards</li><li>Support additional administrative or customer service tasks as assigned</li></ul><p><br></p>
  • 2026-04-08T20:44:07Z
Customer Service Representative
  • Ladera Ranch, CA
  • onsite
  • Contract / Temporary to Hire
  • 21.85 - 24.00 USD / Hourly
  • We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Ladera Ranch, California. This is a Contract to permanent position where you will play a key role in providing exceptional service to our customers through both inbound and outbound communication. If you thrive in a fast-paced environment and enjoy problem-solving, this opportunity is for you.<br><br>Responsibilities:<br>• Respond to approximately 10 inbound calls daily, addressing customer inquiries and concerns with professionalism.<br>• Conduct 30 to 80 outbound calls per day after completing training, ensuring timely follow-ups and effective communication.<br>• Provide detailed information to customers by sending follow-up links and guiding them through next steps.<br>• Maintain accurate and timely records of customer interactions within the Salesforce platform.<br>• Resolve issues related to order entry and manage customer accounts efficiently.<br>• Collaborate with team members to ensure high-quality customer service and satisfaction.<br>• Stay informed about company products and services to address customer needs effectively.<br>• Identify opportunities to enhance customer experiences and suggest improvements to processes.<br>• Adhere to company policies and procedures while handling sensitive customer information.
  • 2026-04-21T16:14:05Z
Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 19.50 - 22.00 USD / Hourly
  • <p>Our client is seeking a dedicated Customer Service Representative to be the first point of contact for customers and clients. This role is ideal for individuals who excel in communication, problem solving, and providing outstanding customer experiences.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat, ensuring timely and accurate resolution.</li><li>Address customer complaints and provide information regarding products or services.</li><li>Document and track customer interactions following established protocols.</li><li>Maintain professionalism and adhere to company standards at all times.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Assist in identifying opportunities for process improvement based on customer feedback.</li></ul><p><br></p>
  • 2026-04-09T21:48:44Z
Customer Service Representative
  • La Mesa, CA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>Our client is seeking a friendly and proactive Customer Service Representative to join their team. This role is ideal for a detail-oriented professional who excels in communication, problem-solving, and providing exceptional service to customers in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat</li><li>Address and resolve customer issues, ensuring a positive experience</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate with internal teams to resolve customer concerns</li><li>Assist with order entry, account updates, and product or service information</li><li>Support other administrative tasks as required</li></ul><p><br></p>
  • 2026-04-09T21:48:44Z
Spanish Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 18.50 - 22.00 USD / Hourly
  • <p>Our client is seeking a dedicated Bilingual Spanish Customer Service Representative to join their team. This position is ideal for candidates who excel at communicating effectively in both English and Spanish, offer exceptional customer support, and thrive in a dynamic, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat in both English and Spanish</li><li>Address and resolve customer issues, ensuring a positive and inclusive customer experience</li><li>Accurately maintain records of customer interactions and transactions</li><li>Collaborate with internal teams to resolve customer concerns</li><li>Assist with order entry, account updates, and providing product or service information</li><li>Support additional administrative tasks as needed</li></ul><p><br></p>
  • 2026-04-16T22:08:44Z
Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>Our company is seeking a dedicated Customer Service Representative to be the first point of contact for our clients. This position is ideal for individuals who excel in communication, problem-solving, and delivering exceptional customer experiences.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat, ensuring prompt and accurate solutions.</li><li>Resolve customer issues and provide information about products and services.</li><li>Document interactions and follow established procedures for escalating concerns.</li><li>Maintain professionalism and adhere to service standards at all times.</li><li>Collaborate across departments to ensure customer needs are met efficiently.</li><li>Assist in identifying process improvements based on customer feedback.</li></ul><p><br></p>
  • 2026-04-03T22:53:43Z
Bilingual Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>Our company is searching for a dedicated Bilingual Customer Service Representative to be the first point of contact for clients and customers, delivering outstanding service in both English and a second language (such as Spanish, French, Mandarin, or others). This role is ideal for individuals who excel at clear communication, cultural sensitivity, and problem solving in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in both languages, providing timely and accurate solutions.</li><li>Address and resolve customer complaints, offering information about products or services.</li><li>Document and track customer interactions following established protocols.</li><li>Maintain professionalism and adhere to service standards at all times.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Assist in identifying opportunities for process improvement based on customer feedback.</li></ul><p><br></p>
  • 2026-04-16T22:08:44Z
Bilingual Spanish Customer Service Representative
  • San Diego, CA
  • remote
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>About the Company:</strong></p><p> Our client, a well-established construction company, is seeking a Bilingual Customer Service Representative to support their growing operations. This organization is known for delivering high-quality projects and maintaining strong relationships with clients, vendors, and field teams.</p><p><strong>Position Overview:</strong></p><p> The Bilingual Customer Service Representative will serve as a key point of contact for Spanish- and English-speaking clients, vendors, and internal teams. This role is ideal for someone who is highly organized, customer-focused, and comfortable working in a fast-paced, project-driven environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service in both Spanish and English via phone, email, and in person</li><li>Serve as a liaison between clients, subcontractors, and internal teams</li><li>Handle inbound inquiries related to project timelines, service requests, and general support</li><li>Schedule appointments, site visits, and service calls for field teams</li><li>Maintain and update customer records, job details, and service requests in internal systems</li><li>Assist with coordinating project documentation, contracts, and work orders</li><li>Resolve customer concerns in a timely and professional manner</li><li>Support billing inquiries, invoices, and payment follow-ups as needed</li><li>Collaborate with project managers and operations teams to ensure smooth communication</li></ul><p><br></p>
  • 2026-04-03T18:48:49Z
Customer Service Specialist
  • Oakland, CA
  • onsite
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • <p><strong>Customer Service Specialist</strong></p><p>Serve as a primary contact for clients, assisting with orders, inquiries, and issue resolution to ensure an excellent customer experience.</p><p>Job Responsibilities:</p><ul><li>Handle inbound and outbound customer calls.</li><li>Resolve customer complaints and track cases.</li><li>Document customer interactions in CRM software.</li><li>Collaborate with team members to achieve service goals.</li></ul>
  • 2026-04-10T22:33:45Z
Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>Our client is a respected nonprofit organization dedicated to making a positive impact in the community. They are seeking a compassionate and solutions-oriented Customer Service Representative to join their mission-driven team and serve as the first point of contact for individuals seeking support and information.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide professional and empathetic support to donors, beneficiaries, and community partners via phone, email, and in-person interactions</li><li>Address inquiries, resolve concerns, and ensure a positive experience for all stakeholders</li><li>Maintain accurate records of interactions and process documentation with attention to confidentiality</li><li>Assist with donation processing, event registration, and information dissemination</li><li>Collaborate with program teams to escalate and resolve complex issues</li><li>Maintain up-to-date knowledge of organizational programs, services, and resources</li><li>Uphold the organization’s values with every interaction</li></ul><p><br></p>
  • 2026-04-03T22:53:43Z
Sales Support
  • Chatsworth, CA
  • onsite
  • Contract / Temporary to Hire
  • 21.00 - 23.00 USD / Hourly
  • <p>We are looking for a detail-oriented Sales Support specialist to join our client's team that is based in Chatsworth, California. In this Contract to permanent role, you will assist with various sales processes, ensuring seamless operations and excellent customer service. This is an exciting opportunity to contribute to a dynamic team and grow your career in sales support. Position is 100% remote and must be able to commit to part time schedule - Monday - Friday 9am-2pm. </p><p><strong><em>Candidates based in Nevada are highly preferred but not required. </em></strong></p><p><br></p><p>Responsibilities:</p><p>• Process and manage customer orders with accuracy and efficiency, ensuring timely entry into company databases.</p><p>• Provide support to the sales team by handling inbound and outbound sales inquiries.</p><p>• Assist in maintaining up-to-date records of sales activities and customer interactions.</p><p>• Coordinate with internal departments to ensure smooth order fulfillment and delivery.</p><p>• Address post-sales inquiries and resolve customer concerns to ensure satisfaction.</p><p>• Support inside sales efforts by preparing quotes and proposals for clients.</p><p>• Monitor and follow up on pending orders to ensure deadlines are met.</p><p>• Contribute to the optimization of sales processes by identifying areas for improvement.</p><p>• Generate reports and provide insights to the sales team for better decision-making.</p>
  • 2026-04-15T15:58:47Z
Customer Support Specialist
  • San Diego, CA
  • remote
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p><strong>About the Organization:</strong></p><p>Our client is a mission-driven nonprofit dedicated and they are seeking a compassionate and detail-oriented <strong>Customer Support Specialist</strong> to join their team and help provide exceptional support to their clients, partners, and community members.</p><p><strong>Role Overview:</strong></p><p>The Customer Support Specialist will serve as the first point of contact for individuals seeking assistance, information, or resources. This role requires excellent communication skills, empathy, and a commitment to helping others. The ideal candidate will thrive in a fast-paced environment while maintaining professionalism and a client-focused approach.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to inquiries via phone, email, and other communication channels.</li><li>Provide accurate information about the organization’s programs, services, and resources.</li><li>Maintain detailed records of interactions and client requests in internal systems.</li><li>Collaborate with internal teams to resolve issues efficiently and ensure a positive client experience.</li><li>Assist with data entry and reporting to support organizational tracking and performance metrics.</li><li>Identify opportunities to improve customer service processes and suggest enhancements.</li></ul>
  • 2026-04-03T18:48:49Z
Bilingual Spanish Customer Service Representative
  • Los Angeles, CA
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>Summary:</p><p>The role includes providing support to English and Spanish calling queues through answering and transferring calls, assisting callers and providing information. The support staff would also provide child care referrals to families. Support staff would assist with provider update calls, updating provider profiles and data entry (English and Spanish).</p><p> </p><p><u>DUTIES </u> </p><ul><li>Assist with R& R English and Spanish Calling Queues (assisting callers, transferring calls)</li><li>Provide child care referrals to families</li><li>Provide child development and community resources to callers</li><li>Update computerized provider records</li><li>Assist with provider updates (data entry, provider profiles)</li><li>Assist with department special projects and events (mass mailings, trainings/workshops)</li></ul>
  • 2026-04-03T17:18:45Z
Customer Service Representative
  • Beverly Hills, CA
  • onsite
  • Temporary
  • 21.85 - 23.00 USD / Hourly
  • <p>We are looking for a dedicated Part-Time Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role requires exceptional communication skills, attention to detail, and the ability to handle inquiries efficiently and with a strong focus on accuracy. If you thrive in a fast-paced environment and enjoy providing outstanding service, we encourage you to apply. This role is a 36-hour work week and onsite daily M-F.</p><p><br></p><p>Responsibilities:</p><p>• Utilize city-specific software to access, update, and manage customer account information and service requests.</p><p>• Address inquiries and concerns from customers, conducting research when necessary to provide accurate responses and solutions.</p><p>• Assist customers in understanding city programs, services, activities, and associated fees, guiding them to the appropriate forms, applications, or permits.</p><p>• Process service requests, provide timely updates, and resolve complaints effectively, escalating issues when appropriate.</p><p>• Maintain accurate records and documentation related to customer interactions and service transactions.</p><p>• Communicate clearly and with attention to detail with both internal and external stakeholders to ensure seamless service delivery.</p><p>• Demonstrate sound judgment in determining which issues require referral to other departments or personnel.</p><p>• Stay informed about municipal codes, policies, and procedures to provide accurate and up-to-date information to customers.</p><p>• Deliver exceptional customer service during high-volume call periods, ensuring satisfaction and efficiency.</p><p>• Follow established protocols for handling inbound and outbound calls, order entry, and related tasks.</p>
  • 2026-04-17T22:18:42Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p>Robert Half is partnering with a mission-driven nonprofit organization to identify a Bilingual Customer Service Representative (Spanish/English) who is passionate about supporting the community. This is a great opportunity to join a collaborative team dedicated to making a meaningful impact.</p><p><br></p><p>Work Schedule:</p><p> This position will begin fully onsite to support training and team integration. After the first 6 months, the role will transition to a hybrid schedule (3 days remote, 2 days onsite).</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide exceptional customer service via phone, email, and in person</li><li>Assist clients with inquiries, applications, and service navigation</li><li>Maintain accurate records and documentation in internal systems</li><li>Collaborate with internal departments to ensure timely service delivery</li><li>Handle sensitive information with confidentiality and professionalism</li></ul>
  • 2026-03-18T23:18:45Z
Customer Service Representative
  • Torrance, CA
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • We are looking for an experienced Customer Service Representative to join our team on a contract basis in Torrance, California. In this role, you will manage customer inquiries, process orders, and provide exceptional service to ensure client satisfaction. This position offers an opportunity to contribute to the wood and furniture manufacturing industry by supporting customers through effective communication and problem-solving.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries via phone and email with professionalism and efficiency.<br>• Process customer orders accurately, ensuring all details are entered into the system correctly.<br>• Address and resolve customer concerns, providing solutions or escalating issues when necessary.<br>• Maintain a thorough understanding of company products and services to assist customers effectively.<br>• Collaborate with internal teams to ensure timely order fulfillment and problem resolution.<br>• Handle both inbound and outbound calls to support customer needs and follow-up on inquiries.<br>• Document customer interactions and maintain records for reference and quality assurance.<br>• Provide a positive customer experience by demonstrating patience, empathy, and a commitment to service excellence.
  • 2026-04-08T15:48:43Z
Customer Service Representative
  • Mountain View, CA
  • onsite
  • Temporary
  • 27.71 - 32.09 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team on a l9 month contract basis in Mountain View, California. In this role, you will support nonprofit organizations by managing their registration processes and addressing inquiries related to payments. This position offers the opportunity to work in a collaborative environment focused on philanthropy and community engagement.</p><p><br></p><p>Responsibilities:</p><p>• Assist nonprofit organizations with completing their PaymentWorks registration to ensure smooth transactions.</p><p>• Respond promptly to customer inquiries regarding registration processes and payment-related questions.</p><p>• Enter and maintain accurate documentation and data records.</p><p>• Utilize Excel and Outlook to manage and track communications and workflows effectively.</p><p>• Collaborate with the Grants Processing Team to ensure alignment and efficiency in service delivery.</p><p>• Provide detailed follow-ups with nonprofits to resolve any registration or payment issues.</p><p>• Maintain a detail-oriented and courteous demeanor in all communications, both written and verbal.</p><p>• Participate in team meetings twice per month to discuss progress and address challenges.</p><p>• Leverage Salesforce if applicable to streamline customer service processes.</p>
  • 2026-04-01T23:03:53Z
Customer Service Representative
  • Commerce, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • We are looking for a dedicated and detail-oriented Customer Service Representative to join a dynamic apparel company in Commerce, California. In this Contract to permanent position, you will play a key role in fostering positive customer relationships and ensuring seamless order management for retail and wholesale clients. This opportunity is ideal for individuals who excel in fast-paced environments and are committed to delivering exceptional service.<br><br>Responsibilities:<br>• Manage customer orders, returns, exchanges, and cancellations with precision and efficiency.<br>• Collaborate with internal teams, including warehouse, sales, and production, to ensure timely order fulfillment.<br>• Provide customers with accurate product information, pricing details, and updates on order status.<br>• Address and resolve customer concerns, escalating complex issues when necessary.<br>• Maintain up-to-date and accurate customer records and order details in company systems.<br>• Assist with compliance for retailer orders and support wholesale account management.<br>• Handle inquiries from retail and wholesale clients, ensuring their needs are met promptly and professionally.<br>• Contribute to improving processes and workflows to enhance overall customer satisfaction.
  • 2026-04-14T20:34:02Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and maintaining strong relationships with our clients. This position is ideal for a proactive individual who thrives in a fast-paced environment and is ready to contribute to the success of a company in the Health Pharma/Biotech industry.<br><br>Responsibilities:<br>• Address customer inquiries and concerns professionally and efficiently, ensuring a high level of satisfaction.<br>• Resolve customer issues from start to finish by coordinating with internal departments and providing timely updates.<br>• Utilize multiple internal systems to deliver accurate and consistent service throughout the day.<br>• Provide constructive feedback to management regarding service challenges or customer concerns to support continuous improvement.<br>• Participate in special projects as assigned, contributing to team and organizational goals.<br>• Accurately manage order processing, shipping coordination, and customer account setup while troubleshooting potential issues.<br>• Maintain thorough and accurate records of interactions, ensuring all data is entered with attention to detail.<br>• Collaborate with team members and other departments to meet customer needs and resolve complex cases.<br>• Handle mandatory overtime when requested to meet operational demands.
  • 2026-04-09T15:58:44Z
Customer Experience Specialist
  • Indio, CA
  • onsite
  • Temporary
  • 21.85 - 23.00 USD / Hourly
  • We are looking for a dedicated Customer Experience Specialist to join a government agency based in Indio, California. In this long-term contract position, you will play a vital role in delivering exceptional service to the community by addressing inquiries, resolving issues, and supporting utility billing operations. This is an excellent opportunity for someone with strong attention to detail, strong communication skills, and a commitment to customer success.<br><br>Responsibilities:<br>• Respond to customer inquiries regarding water services, accounts, and billing in a timely and detail-oriented manner.<br>• Process account updates, payments, and service orders accurately using internal systems.<br>• Document customer interactions thoroughly and ensure follow-up actions are completed.<br>• Collaborate with internal teams to resolve complex customer concerns effectively.<br>• Uphold confidentiality and security standards for sensitive customer information.<br>• Manage multiple tasks efficiently while maintaining attention to detail in a fast-paced environment.<br>• Provide consistent support to ensure customer satisfaction and smooth operational workflows.<br>• Utilize email correspondence and multi-browser tools to enhance communication and service delivery.<br>• Assist in identifying and implementing improvements to customer service processes.
  • 2026-04-17T17:59:00Z
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