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6 results for Records Specialist in Burlington, MA

Collections Specialist

Nashua, NH
onsite
Permanent
60000 - 75000 USD / Yearly
We are looking for a detail-oriented Collections Specialist to manage and oversee the full collections process for our organization. This role is based in Nashua, New Hampshire, and will require a proactive approach to ensuring timely payments and maintaining strong customer relationships. The ideal candidate will have expertise in commercial and consumer collections, along with a strong understanding of credit management and billing practices. Responsibilities: • Manage the entire collections process, including tracking payment commitments, following up with customers, and escalating issues when necessary. • Process credit card payments, assist with cash application activities, and resolve unapplied cash or account discrepancies. • Monitor customer payment trends and credit exposure to mitigate risks and improve cash flow. • Reconcile customer accounts and ensure accurate record-keeping of all transactions. • Maintain a structured and disciplined approach to collections to meet organizational goals. • Handle collections across multiple operating companies and navigate various systems and data environments. • Standardize and implement collections policies, procedures, and best practices to streamline operations. • Collaborate with accounting teams to align on processes and achieve successful execution. • Provide regular updates on accounts receivable aging and collections performance to enhance visibility and decision-making.
2026-04-15T00:00:00Z

Chart Retrieval Specialist

Worcester, MA
onsite
Temporary
19 - 20 USD / Hourly
· You’ll retrieve medical records from various healthcare facilities on behalf of health plans and other clients for retrospective and prospective reviews.· Scanning Medical Records/Charts and uploading into the system office after the day is completed If you have anything left to submit at the end of the day, you can do it from the comfort of your home.
2026-04-03T00:00:00Z

Chart Retrieval Specialist

Worcester, MA
onsite
Temporary
20 - 20 USD / Hourly
• Experience hands-on fieldwork. Travel to provider offices within a 40-mile radius, retrieve paper and electronic medical charts, and upload them into our secure system.• You won’t report to an office after the day is completed. Have anything left to submit at the end of the day? Do it from the comfort of your home.• New to risk adjustment? We provide two days of remote paid training. Train virtually from home!• We pay hourly. Reimbursement starts at mile one and includes in-between travel locations. What you’ll love about working as a Chart Retrieval Specialist:• Monthly internet allowance.• Gain hands-on EHR experience.• Expand your healthcare industry experience. • Work independently while collaborating with fellow Chart Retrieval Specialists and your Team Lead.• Experience a change of scenery, travel to various healthcare offices, and meet new people. Computer skills you will bring to the Expert Teams: • Know how to download / upload files and store them in an organized file• Ability to transfer files from software to a desktop folder• Know how to copy and paste files, i.e., transfer files to a flash drive• Document imaging or scanning experience is a plus
2026-04-06T00:00:00Z

Claims Administrator/Specialist

Randolph, MA
onsite
Contract / Temporary to Hire
30 - 35 USD / Hourly
We are looking for a detail-oriented Claims Administrator to support a general contractor in the greater Boston area . This is a contract-to-permanent position, where you will play a pivotal role in supporting the Director of Risk Management with managing various insurance claims. You will collaborate with adjusters, attorneys, and other stakeholders to ensure claims are investigated thoroughly, processed efficiently, and resolved in a timely manner. Responsibilities:• Assist in managing and overseeing insurance claims, including general liability, workers' compensation, and auto liability.• Collaborate with adjusters, attorneys, and third-party carriers to investigate claims and determine liability.• Prepare comprehensive loss runs and claims reports to identify trends and areas of focus.• Compile and organize documentation required for Discovery requests and litigation processes.• Handle small nuisance claims that may not fall under existing insurance coverage.• Assess tender opportunities and make recommendations on settlements.• Provide support for claims related to construction, environmental liability, and property risks.• Ensure accurate processing of claims and maintain compliance with industry standards.• Utilize industry knowledge to interpret construction documents and evaluate construction litigation cases.• Work closely with stakeholders to address inquiries and provide updates on claim statuses.
2026-04-15T00:00:00Z

Operations Specialist

Littleton, MA
onsite
Temporary
40 - 45 USD / Hourly
We are looking for a detail-oriented Operations Specialist to manage and maintain the facilities and operations of a banking institution in Littleton, Massachusetts. This long-term contract position involves overseeing building systems, grounds upkeep, and vendor relationships to ensure smooth operations across all credit union locations. The role requires a proactive approach to compliance, maintenance planning, and project management. Responsibilities: • Oversee the maintenance and functionality of mechanical, electrical, and plumbing systems across multiple facilities. • Manage repair and renovation projects, ensuring they are completed within budget and on schedule. • Coordinate physical security measures, including alarm systems and key access protocols. • Develop and implement a comprehensive five-year facilities and preventative maintenance plan. • Supervise vendor relationships for services such as janitorial work, landscaping, and snow removal. • Ensure compliance with local, state, and federal safety regulations, maintaining accurate documentation. • Act as the primary liaison for construction and renovation projects, collaborating with contractors to meet deadlines and budgetary requirements. • Negotiate and manage contracts with vendors, maintaining detailed records of agreements and equipment. • Administer office supply procurement systems and ensure operational efficiency. • Conduct occasional physical activities related to facilities inspections and maintenance.
2026-04-13T00:00:00Z

Collections Supervisor

Manchester, NH
onsite
Permanent
0 - 0 USD / Yearly
We are looking for an experienced Collections Supervisor to lead a dedicated team of professionals within the financial services industry. Based in Manchester, New Hampshire, this role is ideal for someone with a strong background in consumer lending products, including mortgages, auto loans, and credit cards. The successful candidate will play a pivotal role in achieving performance goals, fostering team development, and driving operational excellence. Responsibilities: • Supervise and support a team of Collections Representatives, ensuring adherence to performance standards and company policies. • Monitor calls to evaluate quality, compliance, and effectiveness, providing constructive feedback for improvement. • Ensure team members consistently meet productivity goals and maintain high-quality service standards. • Analyze and report on collections metrics, identifying trends and opportunities for improvement. • Resolve escalated customer concerns and manage complex account issues with professionalism and efficiency. • Conduct regular one-on-one meetings with team members to review performance, set goals, and provide coaching. • Facilitate learning and development opportunities to enhance team capabilities and individual growth. • Collaborate with leadership to implement process improvements that optimize collections strategies. • Promote a culture of accountability and continuous improvement within the team. • Maintain up-to-date knowledge of consumer lending products to support team operations effectively.
2026-04-09T00:00:00Z