13 results for Noc Technician in Burlington, MA

Systems Engineer

Boston, MA
remote
Temporary
47.50 - 55.00 USD / Hourly
We are looking for a skilled Systems Engineer to join our team in Boston, Massachusetts. In this role, you will focus on managing and optimizing messaging and collaboration platforms, ensuring robust security measures, and providing technical expertise to support organizational goals. This is a long-term contract position within the banking industry, offering an excellent opportunity to work on cutting-edge solutions. Responsibilities: • Oversee the integration of Office 365 tenants to streamline collaboration and communication systems. • Manage migrations and updates related to hybrid Exchange infrastructure, ensuring seamless operations. • Perform administrative tasks for Microsoft Exchange and Cisco IronPort systems to optimize functionality. • Design, monitor, and enhance the performance of messaging and collaboration platforms. • Implement and refine security measures within Office 365 and Azure environments, including Conditional Access Policies and Data Loss Prevention strategies. • Coordinate with monitoring teams to achieve efficient oversight of messaging systems. • Collaborate with server, Azure, and help desk teams to resolve issues linked to Office 365 applications. • Develop and maintain documentation for system upgrades, integrations, and best practices. • Conduct capacity planning and performance tuning to ensure system reliability and scalability.
2026-03-13T13:38:41Z

Systems Engineer

Shrewsbury, MA
onsite
Permanent
11000.00 - 140000.00 USD / Yearly
We are looking for a skilled Systems Engineer to join our team in Shrewsbury, Massachusetts. In this role, you will be responsible for managing and improving critical IT systems that support our operations. The ideal candidate will have extensive experience in systems engineering and a strong ability to implement and maintain enterprise-level technologies. Responsibilities: • Manage and maintain Active Directory and Azure Active Directory environments to ensure optimal performance and security. • Administer Microsoft Windows Server systems, including installation, configuration, and troubleshooting. • Oversee the operation and maintenance of Microsoft Exchange and unified communication platforms. • Collaborate with the networking team to ensure seamless connectivity and robust network infrastructure. • Implement system updates and patches to safeguard against vulnerabilities and maintain compliance. • Monitor system performance and proactively address any issues to minimize downtime. • Develop and document procedures to streamline system operations and support. • Provide technical support and guidance to team members and end-users. • Conduct system analysis to identify areas for improvement and implement solutions. • Stay updated on emerging technologies and trends to enhance system capabilities.
2026-04-09T20:28:42Z

Linux Administrator

Watertown, MA
remote
Temporary
60.00 - 65.00 USD / Hourly
We are looking for a skilled Linux Administrator for a short-term contract position based in remotely. This role involves supporting the setup and configuration of RStudio Connect on a virtual Linux server hosted in Azure. The position is ideal for candidates with strong technical expertise who can deliver results within a quick timeframe of 2–5 days. Responsibilities:• Install and configure RStudio Connect on a Linux server hosted in Azure.• Set up and configure Python within the same environment to ensure compatibility.• Configure system dependencies and establish proper connectivity.• Validate the deployment process and confirm successful implementation of basic functionalities.• Troubleshoot and resolve any issues during installation and setup.• Collaborate with team members to ensure system readiness and alignment with project goals.• Document installation steps and configurations for future reference.• Provide recommendations for optimizing the server environment.• Ensure security protocols are adhered to during setup.
2026-04-07T17:43:46Z

MSP IT Support Manager

Warwick, RI
onsite
Permanent
90000.00 - 100000.00 USD / Yearly
We’re hiring an MSP IT Support Manager (5x week onsite in Rhode Island) to lead a team of 5 (Help Desk + Systems Engineers) for a growing Managed Services Provider. This role is a mix of hands‑on technical work and people leadership, focused on improving service delivery, team performance, and client satisfaction. What You’ll Do:<ul><li>Lead, mentor, and develop a 5‑person technical team</li><li>Act as an escalation point for complex issues</li><li>Oversee daily operations, SLAs, and ticket workflow</li><li>Standardize processes and strengthen documentation</li><li>Support client escalations, planning, and tech guidance</li></ul>
2026-04-13T20:34:46Z

Help Desk/Desktop Support Analyst

Bedford, MA
onsite
Temporary
27.71 - 32.09 USD / Hourly
Position Purpose: The Help Desk Support Specialist will provide Tier 1–2 technical support across the organization. The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a proven track record of delivering high-quality end-user support in a fast-paced environment. This position will report into Manager, Help Desk. Key Responsibilities: · Provide Tier 1 and Tier 2 support for hardware, software, mobile devices, and network issues. · Troubleshoot and resolve Windows and Microsoft 365 issues, including Teams, Outlook, OneDrive, SharePoint, and the Microsoft Office Suite (Excel, PowerPoint, Word). · Support onboarding/offboarding processes: account provisioning, laptop setup, access permissions, and software installation. · Monitor and respond to tickets via the help desk system within established SLAs. · Assist with VPN, MFA, and SSO issues. · Administer user accounts in Active Directory, Azure AD, and Microsoft 365 admin center. · Perform routine system maintenance, updates, and security compliance checks. · Support conference room video conferencing devices and systems (e.g., Teams Rooms, Neat, Zoom). · Follow IT asset management procedures, tracking hardware inventory and lifecycle replacement. · Provide clear, friendly, and effective communication to users at all technical levels. · Document troubleshooting steps, resolutions, and knowledge-base articles. Required Skills & Experience: · 3+ years of experience in an IT help desk or technical support role. · Strong understanding of Windows 10/11, macOS, Microsoft 365, and common enterprise applications. · Experience with Active Directory, Azure AD, MFA, and identity management. · Familiarity with ticketing systems (ServiceNow, Jira, Zendesk, etc.). · Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi). · Strong customer service mindset and ability to multitask. · Excellent communication and interpersonal skills. · Ability to work independently and as part of a team. · Problem-solving mindset with attention to detail. · Strong organizational skills and ability to prioritize work. · Experience supporting Teams Rooms or enterprise A/V equipment, compTIA A+, Network+, or Microsoft certifications, basic scripting knowledge (PowerShell) and familiarity with cybersecurity best practices and incident reporting is preferred.
2026-04-03T19:33:45Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary
22.56 - 26.13 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Boston, Massachusetts. In this role, you will focus on imaging and deploying laptops for summer programs, ensuring smooth operations for interns and co-op students. This position offers an opportunity to work in a collaborative and supportive environment that values growth and teamwork. Responsibilities: • Prepare, image, and deploy laptops for summer intern and co-op programs using tools like InTune or similar imaging software. • Build and maintain desktop images to meet organizational and project-specific requirements. • Troubleshoot and resolve hardware, software, and network-related issues in a timely manner. • Provide exceptional help desk support, including responding to service desk tickets and addressing user inquiries. • Collaborate with team members to ensure seamless IT operations and support for end users. • Assist with the setup and maintenance of audio-visual equipment and video conferencing tools such as Zoom and Microsoft Teams. • Manage and support Microsoft Office 365 applications and Active Directory configurations. • Ensure consistent and reliable customer service by maintaining an attentive and approachable demeanor. • Document processes, solutions, and technical issues to improve efficiency and knowledge sharing. • Stay up to date with industry trends and best practices to contribute to continuous improvement initiatives.
2026-04-08T21:18:49Z

Help Desk/Desktop Support Analyst

Cambridge, MA
onsite
Temporary
34.20 - 39.60 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide technical assistance and support to end-users, ensuring smooth operations across hardware, software, and system platforms. This is a long-term contract position offering the opportunity to work onsite and contribute to a dynamic environment within the health and biotech industry. Responsibilities: • Provide onsite desktop support, addressing technical issues and ensuring optimal system functionality. • Assist users at IT kiosks with troubleshooting and resolving hardware or software concerns. • Manage and support Windows operating systems, including configuration and updates. • Utilize Office 365 tools to support end-user needs and resolve application-related issues. • Administer Active Directory tasks, such as user account management and permissions. • Work with Azure platforms to support IT infrastructure requirements. • Respond to service desk tickets to resolve technical issues efficiently and effectively. • Perform basic troubleshooting across hardware and software platforms to ensure seamless operations. • Collaborate with team members to identify and implement process improvements. • Maintain accurate records of issues and resolutions to enhance support services.
2026-03-13T22:08:43Z

IT Infrastructure Manager

Framingham, MA
onsite
Permanent
130000.00 - 165000.00 USD / Yearly
We are looking for an experienced IT Infrastructure Manager to oversee and optimize our multi-cloud environment while leading a talented team in Burlington, Massachusetts. This role requires a hands-on approach to managing infrastructure across multiple sites and involves balancing technical oversight with effective team leadership. The ideal candidate will have a proven track record of driving operational excellence and implementing innovative solutions in complex IT environments. Responsibilities:• Lead and manage a team of infrastructure experts, ensuring accountability and supporting their growth and development.• Oversee and optimize multi-cloud environments, including Microsoft Azure, Google Cloud, and AWS.• Provide architectural guidance for complex systems, ensuring reliability and scalability across multi-tenant, multi-domain, and multi-forest environments.• Manage and enhance core IT services such as Active Directory, Microsoft 365, virtualization platforms, and endpoint management.• Collaborate with peer leaders and IT teams to align infrastructure strategies with business objectives.• Drive continuous improvement by implementing monitoring, alerting, and automated remediation processes.• Lead infrastructure projects from planning and design through testing and implementation, ensuring alignment with business requirements.• Manage vendor relationships to ensure quality and efficiency in technology tools and services.• Maintain operational stability by overseeing data center operations, including power, cooling, and fire suppression systems.• Ensure compliance with patch management and asset lifecycle processes to maintain system security and performance.
2026-03-26T15:14:04Z

Help Desk/Desktop Support Analyst

Medford, MA
remote
Temporary
25.00 - 30.00 USD / Hourly
Hours: part-time 15-20 hours per week Level 1 tasks - Onboarding tasks (permissions, etc.), hardware deployment, ordering hardware, inventory management, basic troubleshooting 3 days per week Ideally the candidate will have exp with Windows, Mac, and Chromebooks.
2026-03-13T13:33:45Z

Systems Administrator

Milford, NH
onsite
Contract / Temporary to Hire
39.59 - 50.00 USD / Hourly
We are looking for a skilled Systems Administrator to join our team in Milford, New Hampshire. This Contract to permanent position involves managing and maintaining critical IT infrastructure to ensure its reliability, security, and performance. The ideal candidate will have a passion for resolving technical challenges and collaborating with cross-functional teams to support production-critical systems. Responsibilities: • Manage and maintain on-premises infrastructure, including Windows servers, virtualization platforms, storage, and core enterprise systems. • Administer Active Directory, Group Policy, user access controls, and identity management systems. • Ensure systems are updated and secure by managing patching, updates, and configuration standards. • Support and troubleshoot virtualization platforms, such as VMware or Hyper-V. • Develop and oversee backup, recovery, and disaster recovery strategies to safeguard critical data. • Diagnose and resolve complex server and infrastructure issues efficiently. • Assist with network fundamentals, including VPNs, firewalls, VLANs, and general connectivity. • Implement and support security measures, such as endpoint protection and access control mechanisms. • Contribute to system upgrades, infrastructure improvements, and the creation of detailed technical documentation. • Act as an escalation point for advanced technical issues, providing expert solutions.
2026-04-10T15:04:03Z

Systems Administrator

Boston, MA
onsite
Temporary
41.80 - 48.40 USD / Hourly
We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Boston, Massachusetts. In this role, you will oversee the administration and maintenance of key systems and technologies, ensuring optimal performance and security. The ideal candidate will have a strong background in Microsoft technologies, virtualization platforms, and networking solutions. Responsibilities: • Manage and maintain Microsoft 365 cloud products and services, ensuring seamless operation and user support. • Administer Microsoft Active Directory environments, including user management and group policy configurations. • Oversee VMware and Windows server systems, ensuring reliability, performance, and scalability. • Maintain and optimize storage solutions, ensuring data availability and system integrity. • Configure and troubleshoot networking components such as switches, firewalls, access points, and circuits. • Implement and enforce security protocols across systems to safeguard against vulnerabilities. • Collaborate with team members to plan and execute system upgrades and maintenance. • Provide technical support and guidance to users, resolving system-related issues efficiently. • Create and maintain detailed documentation for systems and processes. • Monitor system performance and proactively address any issues or inefficiencies.
2026-03-16T15:23:47Z

Database Technology Manager

Boston, MA
onsite
Permanent
115000.00 - 140000.00 USD / Yearly
We are looking for a skilled Database Technology Manager to oversee and optimize our database systems and SharePoint platform. This role involves ensuring the reliability, security, and efficiency of data infrastructure while collaborating with teams to support business operations. The ideal candidate will have a strong technical background and a passion for delivering high-quality database solutions. Responsibilities: • Design, implement, and maintain database systems to ensure optimal performance and scalability. • Manage and administer SharePoint platforms, ensuring seamless integration with organizational workflows. • Monitor and troubleshoot database and SharePoint issues to maintain system availability and reliability. • Collaborate with cross-functional teams to identify and address data-related requirements. • Develop and enforce security protocols to protect sensitive information within databases. • Provide technical support for desktop administration and remote desktop access. • Oversee Active Directory configurations and ensure proper user access management. • Evaluate and implement hardware solutions to support database and SharePoint operations. • Stay updated on advancements in database technologies and recommend improvements. • Document processes and procedures for database and SharePoint management.
2026-04-08T15:08:50Z

Systems Security Administrator

Cranston, RI
onsite
Temporary
50.00 - 60.00 USD / Hourly
We are looking for a dedicated Systems Security Administrator to join our team on a contract basis. In this role, you will play a vital part in safeguarding our systems and ensuring compliance with security standards in a hybrid environment that spans on-premises, cloud, and remote systems. Based in Cranston, Rhode Island, this position offers an excellent opportunity to contribute to both the operational and strategic aspects of security in a healthcare-regulated setting. Responsibilities: • Configure and manage endpoint security for Windows, macOS, and mobile devices, ensuring protection across all platforms. • Oversee patch management and address vulnerabilities for servers, endpoints, and cloud infrastructure. • Administer identity and access controls, including conditional access and privileged access, while securing non-human identities like service principals. • Manage and maintain firewall configurations, edge rules, and secure remote access in collaboration with network and infrastructure teams. • Coordinate with third-party security vendors to enhance monitoring capabilities and close security gaps. • Harden servers and cloud workloads using industry-standard baselines, maintaining comprehensive documentation of security standards. • Implement and refine data governance and information protection controls using tools like Microsoft Purview. • Support the security of public-facing web applications and APIs, ensuring secure configurations and proper access controls. • Assist in incident response planning, ransomware recovery strategies, and disaster recovery exercises. • Develop and maintain security policies, runbooks, and audit documentation while automating repetitive tasks with scripting tools like PowerShell or Python.
2026-04-09T13:48:44Z