<p>Robert Half is currently seeking a Service Desk Engineer for a client located in Burbank, CA. Service Desk Engineer will be responsible for assisting end users that are remote with support via phone, email, etc.</p><p><br></p><p><strong>Must Haves:</strong></p><ul><li>VP Level support</li><li>Strong in JAMF/ MDM platform management</li><li>ITAM Maintenance</li><li>Window 11 migrations</li><li>MFA Set up</li><li>Imaging</li><li>iOS and Android </li></ul><p><br></p><p><br></p>
We are looking for an experienced Help Desk Analyst II to join our team on a contract basis in Rancho Dominguez, California. In this role, you will provide technical support to end-users, troubleshoot a variety of hardware and software issues, and ensure smooth operations across IT systems. This is an excellent opportunity to apply your problem-solving skills and technical expertise in a dynamic environment.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets and provide effective resolutions to technical issues.<br>• Troubleshoot and resolve hardware and software problems on devices running Microsoft Windows.<br>• Manage user accounts and permissions using Active Directory, ensuring secure access.<br>• Provide guidance and support for Windows 10-related queries and issues.<br>• Collaborate with team members to identify and implement process improvements within IT support.<br>• Deliver clear and precise communication to users regarding issue resolution and technical guidance.<br>• Maintain accurate documentation of technical issues and their resolutions.<br>• Monitor system performance and escalate complex issues to the appropriate teams.<br>• Ensure adherence to IT policies and procedures while addressing user concerns.
<p><strong>Help Desk Analyst - Evening and Weekend Shift</strong></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Evening & Weekend Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday-Thursday, 3 PM–12 AM; Friday-Saturday, 5 PM–12 AM </li><li><strong>Week 2:</strong> Wednesday-Saturday, 3 PM–12 AM </li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p><br></p>
<p><strong>Mid-Level Litigation Paralegal Opportunity – Top-Tier Trial Firm</strong></p><p><br></p><p>A highly regarded litigation firm is seeking a skilled <strong>Mid-Level Litigation Paralegal</strong> to join its dynamic team. With over 40 attorneys, this firm is known for handling complex, high-stakes litigation and boasts a founder ranked among the nation’s top trial lawyers.</p><p><br></p><p><strong>Paralegals: Why Join This Firm?</strong></p><ul><li><strong>Paralegals are integral to case strategy meetings</strong> – you will have a voice at the table.</li><li><strong>Hybrid work model</strong> – primarily remote, but must be available to commute in for key litigation events (trial prep, trial, depositions).</li><li><strong>Stable and supportive environment</strong> – virtually no turnover among support staff.</li><li><strong>Premium workplace amenities</strong> – onsite gym, stocked kitchen with meals, smoothies, and kombucha, plus breakfast and lunch provided.</li><li><strong>Convenient commute perks</strong> – Uber rides to work or parking covered.</li></ul><p><strong>Paralegal Responsibilities:</strong></p><ul><li>Draft pleadings, perform legal research, manage discovery, and conduct document review.</li><li>Prepare deposition summaries, hearing binders, and assist in all phases of trial preparation.</li><li>Attend trial as the "hot seat" paralegal, ensuring seamless presentation of evidence.</li><li>Work on cases from inception to resolution rather than being assigned to a specific attorney.</li><li>Collaborate with attorneys on case strategy and execution.</li></ul><p><strong>7.5 hour day</strong></p><p><br></p><p>come into LA office 1 day/week</p><p><br></p><p>TO APPLY, ONLY send resume directly to Vice President of Direct Hire, Samantha Graham at Samantha [dot] Graham [at] RobertHalf [dot] [com]</p>
<p>We are continuously seeking top bilingual Administrative Assistant / Receptionists for local ongoing opportunities around the San Fernando Valley. The ideal candidate is results-oriented & is deeply passionate about growing their career. Bilingual in Spanish is a must. In this role, you will perform various administrative and office support duties, while offering the highest tier customer service to guests/visitors. Please call (818) 703-8818 for immediate consideration and more information. </p>
We are looking for a highly skilled Sr. Tech Support specialist to join our team in Hawthorne, California. This long-term contract role requires a detail-oriented and experienced individual to provide advanced technical support and ensure seamless IT operations in a hybrid cloud environment. The position involves onsite support, addressing complex technical issues, and maintaining user satisfaction through excellent communication and problem-solving skills.<br><br>Responsibilities:<br>• Deliver onsite technical support five days a week, providing coverage for 8-hour shifts.<br>• Troubleshoot and resolve complex Tier 3 technical issues, primarily on PCs, with some Mac support, including connectivity to cloud services and Microsoft tenants.<br>• Manage and maintain security policies and device configuration using Intune.<br>• Oversee user onboarding and offboarding processes through EntraID.<br>• Provide expertise in Microsoft technologies, such as Office 365, SharePoint, Exchange, and Intune, to support business operations.<br>• Collaborate with team members to ensure optimal functionality of network components, including switches and firewalls, with a preference for experience in Ubiquiti systems.<br>• Apply a solid understanding of networking fundamentals, including subnetting and network architecture, to address connectivity challenges.<br>• Communicate effectively with users and team members, both verbally and in writing, to deliver excellent customer service.<br>• Ensure adherence to best practices and avoid testing in live production environments.<br>• Maintain consistent support throughout the contract period, ensuring continuity and high-quality service delivery.
<p><strong>***Please message / email Valerie Nielsen on LinkedIn (email is on LinkedIn page) for immediate response***</strong></p><p><br></p><p><strong>Director of Technology / Director of Engineering</strong></p><p>📍 Location: Century City, CA (Onsite 2x per week)</p><p>💰 Total Compensation: Up to $300,000</p><p>🏦 Industry: Financial Services (Private Equity or related finance preferred)</p><p><br></p><p><strong>About the Role</strong></p><p>Our client, a well-established financial firm in Century City, is seeking a Director of Technology / Director of Engineering to lead technology strategy, integration, and innovation across the organization. This individual will be both a strategic thinker and hands-on technologist, capable of maintaining and enhancing complex systems while guiding the firm toward future adoption of AI and machine learning solutions.</p><p>The ideal candidate is systems-agnostic, deeply technical, and thrives in a collaborative, fast-paced financial environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee the firm’s full technology landscape, ensuring all systems, applications, and integrations operate efficiently and securely.</li><li>Roll up your sleeves to evaluate, document, and optimize the backend infrastructure, identifying opportunities for stronger connectivity across platforms.</li><li>Partner with firm leadership to define and execute a forward-looking technology roadmap, including AI/ML initiatives.</li><li>Integrate and streamline multiple financial and operational systems to ensure data integrity and performance.</li><li>Serve as a bridge between business and technical teams—translating complex system interactions into clear, actionable insights.</li><li>Manage vendor relationships, oversee system upgrades, and ensure compliance with security and financial regulations.</li><li>Mentor and develop technical staff, fostering a culture of innovation, accountability, and excellence.</li></ul><p><br></p><p><br></p>
