We are looking for a detail-oriented Medical Secretary to support a busy healthcare office. This Long-term Contract position requires a dependable individual who can keep daily administrative functions organized, coordinate patient-related activities, and help maintain an efficient office environment. The role is fully onsite and offers the opportunity to contribute to patient service, staff support, and smooth front- and back-office operations.<br><br>Responsibilities:<br>• Coordinate daily administrative activities to keep the medical office running efficiently and ensure timely support for staff and patients.<br>• Organize appointments, referrals, follow-up visits, diagnostic testing, and procedures while maintaining accurate scheduling records.<br>• Assist with patient account support by handling billing-related administrative tasks, reviewing charges, and helping reconcile payments.<br>• Maintain medical records and office documentation with a strong focus on accuracy, confidentiality, and compliance with healthcare standards.<br>• Support onboarding and day-to-day guidance for new team members, including assisting with process documentation and workflow training.<br>• Monitor staff schedules, time records, absences, and coverage needs to help maintain consistent office operations.<br>• Respond to patient questions and concerns in a courteous manner, partnering with internal teams to help resolve service issues promptly.<br>• Track supply levels, report equipment concerns, and prepare routine reports, departmental files, and office performance data.<br>• Serve as a resource for office systems and electronic medical record tools by assisting staff with basic troubleshooting and user support.
<p>We are looking for a Medical Receptionist to support daily front-desk operations for a healthcare organization near Hackensack, New Jersey. This Contract to permanent opportunity is ideal for someone who creates a welcoming patient experience while keeping scheduling and registration activities organized and accurate. The person in this role will serve as an important first point of contact for patients and visitors, helping the office run smoothly through attentive communication and dependable administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients, visitors, and clients with a courteous and attentive approach while guiding them to the appropriate staff member or department.</p><p>• Manage front-desk check-in activities and gather required information to ensure each visit begins efficiently.</p><p>• Help patients complete intake, registration, and insurance-related paperwork with accuracy and attention to detail.</p><p>• Answer incoming phone calls, respond to routine questions, and route calls to the correct team members when further assistance is needed.</p><p>• Schedule appointments and confirm key details such as updated contact information, registration changes, or new patient status.</p><p>• Explain what documents or information patients should bring to their visit so they are prepared at the time of arrival.</p><p>• Maintain organized patient-facing administrative processes that support smooth office flow and timely service.</p><p>• Communicate clearly with clinical and administrative teams to support patient access and front office coordination.</p>
We are looking for a Medical Customer Service Rep to support patient outreach and enrollment efforts for a Contract position based in Jersey City, New Jersey. In this role, you will connect with prospective patients, answer questions about available healthcare programs, and help individuals move confidently through the enrollment process. This opportunity is well suited for someone who communicates clearly, stays organized in a fast-paced remote environment, and brings a service-focused approach to every interaction.<br><br>Responsibilities:<br>• Conduct a high volume of outbound calls each day to engage prospective patients and introduce available program offerings.<br>• Describe healthcare program features in a clear and supportive way, helping patients understand benefits and next steps for enrollment.<br>• Address patient questions, concerns, and hesitations with professionalism while encouraging informed participation.<br>• Record call details, outreach activity, and enrollment progress accurately within Salesforce and related tracking systems.<br>• Reconnect with prospective patients through timely follow-up communications to maintain momentum throughout the enrollment cycle.<br>• Collaborate with team members to meet enrollment objectives and contribute to overall outreach success.<br>• Manage multiple active patient conversations at once while maintaining attention to detail and a positive customer experience.
<p>We are looking for a Medical Accounts Receivable Specialist to support revenue cycle operations for a healthcare organization in Westbury, New York. This contract opportunity with permanent potential is ideal for someone who can manage outstanding balances, apply payments accurately, and follow through on commercial insurance collections in a fast-paced setting. The position plays an important role in maintaining cash flow, resolving billing issues, and reducing aged receivables through consistent follow-up and detailed account review.</p><p><br></p><p>Responsibilities:</p><p>• Review and manage medical accounts receivable balances to identify unpaid claims and prioritize follow-up activities.</p><p>• Post and reconcile incoming payments with accuracy, ensuring cash applications are reflected correctly in patient and payer accounts.</p><p>• Communicate with commercial insurance carriers to research claim status, secure payment, and address outstanding reimbursement issues.</p><p>• Investigate denied or underpaid claims, determine root causes, and take corrective action to support timely resolution.</p><p>• Prepare and submit billing corrections when needed to improve claim acceptance and accelerate payment turnaround.</p><p>• Monitor aging reports and work assigned account inventories to reduce past-due balances and support collection goals.</p><p>• Maintain complete and organized documentation of collection efforts, account updates, and payer communications.</p><p>• Collaborate with internal billing and revenue cycle teams to resolve discrepancies that affect account payment or claim processing.</p>