<p><strong>Accountant - CPG. Hybrid.</strong></p><p> </p><p>Our client a cutting edge and highly successful green energy producer based in Greenwich, CT continues to build out their accounting team. This position is the right hand to the Assistant Controller and will focus on the close as well assisting with financial analysis. The firm is known for having top leadership, a positive fast paced environment, and a reasonable work / life balance.</p><p><br></p><p>For immediate consideration email you resume to austin.royle@roberthalf.</p>
<p>We are looking for a NICE CXone Engineer to support and enhance contact center technology operations for a legal organization in River Edge, New Jersey. This role focuses on building efficient call flows, improving platform performance, and strengthening communication systems that support intake and pre-litigation teams. The ideal candidate brings hands-on experience with CXone, RingCentral, automation, and analytics, along with the ability to translate technical solutions into measurable business results.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Create and refine contact center routing frameworks, including queue structures, skill-based distribution, and call path logic to improve service efficiency.</p><p>• Build, test, and support CXone Studio scripts and automated workflows that streamline daily operations and reduce manual effort.</p><p>• Manage RingCentral configuration and maintain reliable integrations between telephony tools and connected business systems.</p><p>• Analyze platform data and reporting trends to identify opportunities for stronger performance across intake, pre-litigation, and related functions.</p><p>• Develop and optimize outbound dialing strategies and campaign settings to improve reach, responsiveness, and conversion outcomes.</p><p>• Introduce AI-driven features and process automation that increase team productivity and accelerate response times.</p><p>• Partner with operational leaders and frontline users to deliver training, promote adoption, and ensure effective use of contact center tools.</p><p>• Continuously assess system performance and implement enhancements that improve scalability, reliability, and user experience.</p>
We are looking for a dependable Dispatcher to support daily student transportation operations. This contract opportunity with permanent potential is ideal for someone who can balance route coordination, fast communication, and strong customer service in a time-sensitive environment. The person in this role will help keep service running smoothly by managing driver activity, responding to changes throughout the day, and maintaining accurate operational records.<br><br>Responsibilities:<br>• Direct daily assignment of school bus drivers for recurring routes, athletic events, and special trip requests.<br>• Oversee route progress during service hours and provide timely guidance to drivers when issues arise on the road.<br>• Relay schedule adjustments, detours, delays, and urgent updates to drivers, school contacts, and internal leadership.<br>• Monitor attendance for driving staff and secure coverage when callouts or unexpected scheduling gaps occur.<br>• Keep transportation documentation current, including route details, driver allocations, incident notes, and service logs.<br>• Address questions and concerns from schools, parents, and transportation team members with professionalism and clarity.<br>• Support route development efforts while helping ensure operations align with company standards and transportation rules.<br>• Partner with operations, maintenance, and leadership teams to reduce disruptions and maintain dependable service.<br>• Make sound decisions during time-sensitive situations to limit delays and restore service efficiently.