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28 results for Customer Service in Brooklyn, NY

Customer Service

Hauppauge, NY
onsite
Permanent / Full Time
58000 - 60000 USD / Yearly
We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively. Responsibilities: • Respond to customer inquiries by phone and email, providing accurate information and timely follow-up. • Support sales efforts by assisting with inside sales activities and helping move customer requests through completion. • Build positive client relationships through attentive service and consistent communication. • Coordinate inbound and outbound customer interactions to identify needs and support business growth. • Prepare, update, and maintain sales-related records and reports using Excel. • Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently. • Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
2026-08-31T00:00:00Z

Customer Service Representative

Parsippany, NJ
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
A growing service organization in Parsippany NJ is seeking a Customer Service Coordinator to join its customer service and dispatch support team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage multiple priorities throughout the day. Responsibilities<ul><li>Handle incoming customer calls, emails, and service requests</li><li>Communicate appointment updates, schedule changes, and technician information</li><li>Support dispatch operations by gathering and maintaining accurate service information</li><li>Document customer interactions and service details within company systems</li><li>Follow up on open customer matters and ensure timely resolution</li><li>Coordinate with dispatch, technicians, and internal departments to support daily operations</li><li>Maintain accuracy and organization while managing a high volume of activity</li></ul>
2026-09-15T00:00:00Z

Customer Service Representative

Belmar, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking customer-focused and professional Call Center Representatives to join a busy team in Wall Township, NJ. In this role, you will serve as the first point of contact for customers, handling inbound and outbound calls, answering inquiries, resolving issues, and providing exceptional service. This is an excellent opportunity for individuals with strong communication skills who thrive in a fast-paced, high-volume call center environment. Responsibilities<ul><li>Handle a high volume of inbound and outbound customer calls professionally and efficiently.</li><li>Respond to customer inquiries regarding products, services, accounts, and general requests.</li><li>Accurately document customer interactions and update information within company systems.</li><li>Research and resolve customer concerns while providing timely follow-up when needed.</li><li>Process requests, orders, and account updates with a high degree of accuracy.</li><li>Meet productivity, quality, and customer service performance metrics.</li><li>Collaborate with internal departments to address customer needs and resolve escalated issues.</li><li>Maintain confidentiality and adhere to company policies and procedures.</li></ul>
2026-09-11T00:00:00Z

Customer Service Representative

Jersey City, NJ
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions. • Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues. • Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current. • Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution. • Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity. • Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards. • Coordinate with internal teams when necessary to escalate issues and ensure timely customer support. • Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
2026-09-15T00:00:00Z

Customer Service Representative

Newark, NJ
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-09-08T00:00:00Z

Customer Service Representative

Secaucus, NJ
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Customer Service Representative to join a collaborative onsite team in Secaucus, New Jersey for a Contract assignment. This role is well suited for someone with hands-on import and customs knowledge who can manage documentation accurately, communicate confidently with clients and partners, and adapt to a fast-moving logistics environment. The position supports the timely clearance of inbound shipments while helping maintain smooth coordination across internal teams, customers, and regulatory contacts. Responsibilities: • Prepare and submit customs entry documentation for imported shipments, ensuring filings are completed accurately and on schedule. • Examine shipping records such as invoices, packing details, bills of lading, and origin documents to confirm compliance and resolve discrepancies. • Assign appropriate tariff classifications and verify duty, tax, valuation, and country-of-origin information for each entry. • Complete Importer Security Filing documentation and support clearance activities for air, ocean, and cross-border truck freight. • Identify applicable customs and partner agency requirements and gather the records needed to satisfy regulatory obligations. • Communicate directly with customers, agents, port contacts, and internal offices to coordinate shipment processing and address missing information. • Provide status updates, answer shipment-related questions, and help guide clients through the entry process from document review to release. • Contribute to the broader team by assisting with operational tasks as priorities shift in a small, hands-on environment.
2026-09-16T00:00:00Z

Customer Service Representative

Norwalk, CT
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support customer accounts and coordinate service activities for a Contract position based in Norwalk, Connecticut. This role is ideal for someone who can balance responsive communication, order support, and shipment follow-up while building strong working relationships with customers, sales partners, and internal teams. The position plays an important part in keeping account activity organized, addressing service issues promptly, and helping maintain smooth day-to-day operations in a paper and packaging environment. Responsibilities: • Manage customer inquiries and service requests within established response expectations, ensuring timely and accurate follow-through. • Build strong day-to-day partnerships with customers and sales colleagues, while providing account coverage for other team members when needed. • Review inventory levels, stock aging, and product movement for assigned accounts, then coordinate with sales to address risks or imbalances proactively. • Track account-related updates such as customer feedback, product evaluations, shipment delays, payment concerns, and other issues that may affect service or business performance. • Communicate supply chain changes clearly to customers and internal stakeholders so expectations remain aligned. • Coordinate with logistics partners to support on-time deliveries, provide status updates on late shipments, and help resolve transportation-related concerns. • Improve freight utilization by supporting container planning and monitoring shipments moving from overseas mills, warehouses, and departure ports. • Prepare, organize, and maintain shipping and compliance documentation required for destination countries, policies, and operational procedures. • Escalate process exceptions to the supervisor and recommend practical next steps to address service or operational issues. • Contribute to process improvement efforts, team collaboration, and special assignments such as inventory reconciliation reviews and claims support.
2026-09-16T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
25.175 - 29.15 USD / Hourly
We are looking for a customer-focused individual to join a growing team in Teaneck, New Jersey as a Customer Service Representative. This Long-term Contract position is ideal for someone who can confidently support billing and payment-related inquiries while delivering clear, consistent service across every interaction. The role offers collaborative training, hands-on customer support work, and the opportunity to assist clients with online payment tools, account questions, and issue resolution in a fast-paced environment. Responsibilities: • Guide customers through the online payment platform, including one-time payments and recurring payment setup. • Clarify billing and payment process updates for customers and answer questions related to account changes. • Investigate payment or invoice concerns, resolve routine issues, and route more complex matters to the appropriate team. • Support billing activities by assisting with accounts receivable inquiries, reconciliation questions, and credit-related account concerns. • Maintain accurate records of customer conversations, account adjustments, and completed resolutions within company systems. • Partner with teams across financial services, billing, credit, sales, operations, and customer experience to address customer needs effectively. • Manage challenging interactions with patience and care while working toward practical solutions. • Identify recurring service issues or process gaps and share trends with leadership for follow-up. • Assist customers during the move from BillTrust to the MyIWS payment solution by explaining updates and providing portal support.
2026-09-17T00:00:00Z

Customer Service Representative

Mahwah, NJ
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a paper and packaging operation in Mahwah, New Jersey in a contract-to-permanent role. This position supports order management, customer communication, and inventory-related activities while helping ensure timely and accurate fulfillment. The ideal candidate is comfortable handling phone inquiries, reviewing orders, coordinating returns, and completing administrative tasks in a fast-paced environment. Responsibilities: • Manage incoming customer and dealer calls, providing updates on special-order parts, product availability, order progress, applications, and return requests. • Review submitted orders and complete needed updates, cancellations, or priority escalations to keep processing on track. • Process return activity accurately and support daily documentation related to customer orders and product movement. • Prepare and print order paperwork for daily fulfillment activities across multiple product lines. • Verify order details for accuracy and supply key code information when required to support completion. • Maintain recurring operational reports and perform weekly inventory counts to support stock accuracy. • Receive vendor shipments, inspect item counts, and confirm inventory matches accompanying documentation. • Assemble or prepare order-specific products such as keys, fuse boxes, and instrument packs based on customer requirements. • Package outgoing shipments according to product type, carrier method, and destination so items arrive in good condition. • Provide backup support to order processing and coordination team members and participate in coaching, training, and other assigned duties.
2026-09-16T00:00:00Z

Customer Service Representative

Fairfield, NJ
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support daily order processing and customer communications for a Long-term Contract position based in Pine Brook, New Jersey. This role focuses on delivering responsive service, coordinating shipment details, and keeping order and inventory records accurate across internal systems. The ideal candidate is organized, detail-oriented, and comfortable working with customers, warehouse teams, and operational staff in a fast-moving environment. Responsibilities:• Review incoming customer orders for completeness, confirm product availability, and enter accurate details into the company’s accounting system.• Communicate with customers regarding order progress, expected delivery timelines, freight costs, and account-related matters such as credit terms.• Coordinate closely with warehouse and operations teams to ensure orders are prepared correctly and inventory information remains current.• Prepare shipping-related documentation, including freight quotes and bills of lading, for outbound deliveries.• Investigate and process transportation claims involving damaged merchandise while maintaining clear supporting records.• Generate sales orders, invoices, and credit memos for returns, ensuring all transactions are documented properly.• Maintain organized digital and physical filing systems for customer, inventory, and order documentation, including cloud-based records.• Respond promptly and professionally to purchase orders, inbound inquiries, and customer messages while providing timely inventory updates as needed.
2026-09-15T00:00:00Z

Customer Service Representative

Melville, NY
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a dependable Customer Service Representative to join an in-person team within the real estate property and facilities management industry. This Contract to permanent opportunity is ideal for someone who takes pride in providing organized, responsive support while handling daily administrative and customer-facing tasks. The right candidate will bring strong communication skills, attention to detail, and comfort working with basic office software in a structured setting. Responsibilities:• Respond to incoming voicemail and email inquiries promptly, providing clear and timely follow-up to customers and internal contacts.• Prepare, format, and update routine business documents and written correspondence using Microsoft Word and related office tools.• Enter and maintain accurate information in spreadsheets and internal records to support daily customer service and administrative operations.• Organize and manage paper files to ensure documents are stored correctly and can be retrieved efficiently when needed.• Create and distribute notification letters and other written communications with a high degree of accuracy and consistency.• Support front-line service operations by tracking requests, documenting interactions, and escalating issues when appropriate.• Maintain a reliable in-office presence Monday through Friday and contribute to a steady, team-oriented work environment.
2026-09-15T00:00:00Z

Customer Service Representative

Hoboken, NJ
remote
Temporary / Contract
24.5385 - 28.413 USD / Hourly
We are looking for a Customer Service Representative to support online continuing education courses for a university in Hoboken, New Jersey. This Long-term Contract opportunity is well suited for someone who communicates clearly, stays organized, and can provide dependable assistance to students and instructors in a virtual learning environment. The person in this role will help maintain smooth day-to-day course operations by handling routine inquiries, supporting online class sessions, and contributing to accurate course administration. Responsibilities: • Evaluate assignments, papers, and exams in alignment with course standards and instructor guidance. • Support assessment activities by helping coordinate and oversee examinations when needed. • Participate in online class meetings and instructor office hours to stay informed on course progress and student needs. • Serve as virtual classroom support during live sessions by managing chat activity and assisting with Zoom facilitation. • Address general student questions related to coursework, deadlines, and assignment processes in a timely manner. • Route advanced academic or subject-specific concerns to the instructor when issues require deeper content expertise. • Compile concise weekly updates summarizing common student questions and support trends. • Review course content for inaccuracies or outdated materials and document items such as broken links or slide errors. • Assist with a range of administrative tasks that help keep online courses organized and running effectively. • Meet with instructors at the start of each assignment to confirm expectations for grading practices and feedback delivery.
2026-09-16T00:00:00Z

Customer Service Representative

New York, NY
remote
Permanent / Full Time
45000 - 50000 USD / Yearly
We are looking for a customer-focused team member to join our team as a Customer Service Representative. This role is ideal for someone who communicates clearly, resolves issues with confidence, and supports both service and sales-related interactions. The successful candidate will help create a positive customer experience by providing accurate guidance, strengthening client relationships, and contributing to overall service performance. Responsibilities: • Address customer questions and concerns promptly, evaluate each situation carefully, and provide appropriate solutions that support a high level of satisfaction. • Maintain detailed and accurate records of customer conversations, follow-up actions, and outcomes within company systems. • Stay informed on current products, services, and support processes so customers receive clear and reliable information. • Partner with colleagues across sales, technical support, and other teams to escalate complicated matters and drive timely resolution. • Build strong customer relationships through clear communication and thoughtful service, helping encourage repeat business and long-term loyalty. • Monitor individual performance against service goals such as response times, resolution efficiency, and customer satisfaction results. • Support inbound and outbound customer interactions that may contribute to sales opportunities while maintaining a service-first approach.
2026-08-29T00:00:00Z

Customer Service Representative

Mahwah, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Logistics Coordinator to support daily order processing and shipping coordination for a long-term contract opportunity near Mahwah, New Jersey. This position is ideal for someone who enjoys providing responsive customer support, managing purchase order details accurately, and working across fulfillment activities to keep operations running smoothly. The role requires strong attention to detail, clear communication, and comfort using SAP in a fast-paced environment. Responsibilities:• Process incoming purchase orders accurately and enter order details into SAP to maintain complete and timely records.• Coordinate outbound shipment activities, including preparing and managing FedEx-related shipping support as needed.• Respond to customer service inquiries with professionalism and provide updates related to orders and delivery status.• Review order information for accuracy and resolve discrepancies before processing to prevent delays.• Work closely with internal teams to support smooth fulfillment and ensure customer requests are handled efficiently.• Maintain organized documentation related to orders, shipments, and customer interactions for tracking purposes
2026-09-11T00:00:00Z

Customer Service Representative

Little Ferry, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support a busy aerospace operation in Little Ferry, New Jersey. This Long-term Contract position is based on site and focuses on delivering responsive service to customers seeking spare parts, order updates, and related support. The ideal candidate will handle inquiries with professionalism, coordinate with internal teams to keep requests moving, and maintain accurate records in customer service systems. Responsibilities: • Respond to customer questions about spare parts orders, order status, and general service requests in a courteous and timely manner. • Prepare and document quote requests, then process approved requests into sales orders as needed. • Work closely with internal departments to help ensure parts and related information are delivered on schedule. • Investigate parts catalog details and order information to help resolve customer issues accurately. • Provide customers with shipping updates and follow through on open requests until completion. • Maintain detailed records of customer interactions, transactions, and issues within Siebel or similar systems. • Generate routine reports and complete administrative tasks required by the management team. • Connect customers with appropriate internal teams or external vendors when additional service support is needed. • Participate in customer meetings, trade events, and other business activities as requested. • Support rotating or weekend coverage needs and perform additional duties that help meet operational goals.
2026-09-16T00:00:00Z

Customer Service Representative

Tuckahoe, NY
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Customer Service Representative to support clients in New York with responsive service and thoughtful problem-solving. In this role, you will help customers navigate technology solutions, strengthen long-term relationships, and coordinate with internal partners to address questions efficiently. This is an excellent opportunity for someone who enjoys working in a fast-paced setting and wants to grow with a company serving sports organizations and collegiate athletic programs. Responsibilities: • Respond to customer inquiries and provide timely support across phone, email, and related service channels. • Investigate product or service concerns, identify root causes, and partner with internal teams to bring issues to resolution. • Guide new clients through the onboarding process and help them become confident using company technology platforms. • Deliver ongoing customer education and support to encourage successful product adoption and satisfaction. • Maintain accurate client records, case notes, and account updates within CRM and related administrative systems. • Build trusted relationships with customer accounts by communicating clearly, following through on requests, and promoting a positive service experience. • Manage multiple service needs at once while keeping tasks organized and ensuring deadlines and follow-ups are completed. • Support account-related administrative activities, including documentation, data entry, and coordination of customer information.
2026-09-15T00:00:00Z

Customer Service Representative

Manasquan, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support health insurance enrollment operations in New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing detailed information accurately, and working in a structured customer-focused environment. The team provides thorough training, making this a strong fit for candidates who bring strong administrative and communication skills, even without prior industry experience. Responsibilities: • Assist individuals with benefits enrollment questions and provide clear, attentive support throughout the process • Enter and update numeric and alphanumeric information with a high degree of accuracy in internal systems • Review forms and submitted details for completeness, consistency, and potential discrepancies • Communicate with customers and team members using email and other standard office tools to resolve outstanding items • Maintain organized electronic records and documentation related to enrollment activity • Use Microsoft Excel, Word, and Outlook to track work, prepare communications, and manage daily tasks • Follow established procedures, training guidelines, and quality standards while handling sensitive information • Contribute to a high-volume service environment by managing assigned tasks efficiently and meeting deadlines
2026-09-15T00:00:00Z

Customer Service Coordinator

Woodbridge, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Coordinator to support customer order management and communication for a manufacturing operation. This Long-term Contract position is ideal for someone who can balance responsive service with careful order handling, shipping coordination, and issue resolution. The person in this role will work closely with customers, internal teams, and distribution partners to keep orders accurate, on schedule, and aligned with customer expectations. Responsibilities:• Review incoming orders, confirm receipt, and share initial timing details related to product availability and expected shipment schedules.• Check order details for completeness and pricing accuracy, making updates when needed to ensure clean processing.• Partner with customers and the credit team to address order-related concerns, resolve account issues, and adjust transactions appropriately.• Respond to customer questions about product availability, order specifications, shipment details, and supporting documentation.• Recommend suitable shipping methods based on customer needs, delivery expectations, and order requirements.• Release finalized orders to warehouse teams with clear fulfillment instructions, routing guidance, and ready-to-ship timelines.• Monitor outbound shipments by coordinating with freight carriers to confirm timely departures and resolve transportation delays.• Provide customers with current product information, including pricing updates, catalogs, promotional materials, and sales support resources.• Maintain organized customer and order records while supporting problem resolution for retailers or end consumers in a thorough manner.
2026-09-15T00:00:00Z

Patient Service Representative

Oakhurst, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Patient Service Representative to support a busy healthcare office. This fully onsite opportunity is ideal for someone who is comfortable assisting patients at the front desk, handling high-volume scheduling activity, and ensuring accurate registration and insurance details. This is a Long-term Contract position that requires flexibility with scheduling and occasional travel to nearby office locations as needed. Responsibilities:• Coordinate new and existing patient appointments, including changes, cancellations, and follow-up visits, while maintaining an organized daily schedule.• Welcome patients professionally, guide them through the check-in process, and provide support with general service-related questions.• Review and enter demographic, insurance, and other registration details accurately within the practice management system.• Communicate payment expectations clearly and collect copays or outstanding balances in accordance with office procedures.• Perform post-call and post-visit administrative work such as documenting interactions, updating records, scanning documents, and routing messages appropriately.• Assist with eligibility checks, charge-related inquiries, and other front-office tasks that help keep patient access operations running smoothly.• Support call center and front desk workflows in a fully onsite setting, managing a high standard of customer service throughout each patient interaction.• Travel to nearby offices, including East Brunswick or Old Bridge, when coverage or business needs require additional onsite support.
2026-09-16T00:00:00Z

Patient Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are seeking a Patient Service Representative to support a busy medical office in Bridgewater, New Jersey. This long-term contract opportunity is ideal for someone who enjoys assisting patients, coordinating appointments, and providing excellent customer service in a fast-paced healthcare setting. Responsibilities:<ul><li>Answer incoming and outgoing calls while providing professional and courteous customer service.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Register patients and update demographic information to maintain accurate records.</li><li>Verify insurance information and assist with general coverage-related inquiries.</li><li>Accurately document patient interactions and appointment details in electronic medical records (EMR) systems.</li><li>Respond to patient questions and resolve routine concerns, escalating issues when necessary.</li><li>Coordinate with providers and office staff to support efficient daily operations.</li><li>Make appointment reminder calls and communicate instructions for upcoming visits.</li><li>Maintain organized records and follow office policies, privacy guidelines, and compliance standards.</li><li>Perform general administrative and clerical duties as needed to support the medical office team.</li></ul>
2026-09-14T00:00:00Z

Customer Success Specialist

Basking Ridge, NJ
remote
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Success Specialist to support customers in a fast-paced remote service environment. This long-term contract opportunity is ideal for someone who communicates clearly, stays calm under pressure, and enjoys helping people resolve questions efficiently. The right candidate is comfortable using digital tools, managing a high volume of interactions, and delivering thoughtful, solution-oriented support with empathy. Responsibilities: • Handle a large number of customer inquiries by phone and other communication channels while maintaining a helpful and detail-oriented approach • Provide responsive support to customers by listening carefully, identifying concerns, and guiding them toward effective resolutions • Assist with basic troubleshooting for remote technology and commonly used applications to maintain smooth customer interactions • Use communication and collaboration platforms to manage daily service activities • Navigate multiple browser windows and systems efficiently to research issues, document interactions, and follow up as needed • Apply sound judgment and empathy during each customer conversation, especially when addressing sensitive or urgent concerns • Maintain accurate records of customer issues, actions taken, and outcomes to support service quality and continuity
2026-09-01T00:00:00Z

Customer Success Specialist

Basking Ridge, NJ
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Success Specialist to support customers from a remote work environment while delivering responsive, detail-oriented service. This Long-term Contract position is based in Basking Ridge, New Jersey, and is ideal for someone who communicates clearly, handles a fast-paced workload with empathy, and is comfortable navigating digital tools throughout the day. The right candidate brings customer support experience, sound judgment, and the ability to resolve issues efficiently while maintaining a positive customer experience. Responsibilities: • Respond to a high volume of customer inquiries with patience and a service-focused approach. • Provide clear and thoughtful support over phone and other communication channels, using sound judgment to address a wide range of customer needs. • Troubleshoot basic technical issues encountered in a work-from-home setting, including problems related to computers, applications, and browser use. • Navigate multiple systems and browser windows efficiently to research information, document interactions, and complete follow-up tasks. • Use collaboration and communication platforms such as Google Meet, Slack, and Gmail to stay connected with team members and support daily operations. • Communicate solutions in a concise and easy-to-understand manner, ensuring customers feel heard and supported. • Maintain accurate records of customer interactions and actions taken to help ensure timely resolution and continuity of service.
2026-09-01T00:00:00Z

Sales Support

Parsippany, NJ
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
A well-established, family-owned service organization is seeking an Inside Sales / Account Coordinator to support customers, follow up on quotes, and help drive existing business opportunities through the sales process. This is a great opportunity for someone who enjoys building relationships, delivering exceptional customer service, and working in a collaborative team environment. Responsibilities:<ul><li>Follow up on customer quotes and proposals</li><li>Communicate with customers regarding pricing, orders, and service requests</li><li>Build and maintain strong customer relationships</li><li>Coordinate with internal teams to ensure timely follow-up and order fulfillment</li><li>Track opportunities and support the sales process from inquiry through completion</li><li>Serve as a key point of contact for customer inquiries</li></ul>
2026-09-14T00:00:00Z

Sales Support

Newark, NJ
onsite
Temporary / Contract
21.375 - 24.75 USD / Hourly
We are looking for a detail-oriented Sales Support team member to join a manufacturing company in Newark, New Jersey on a contract assignment expected to last about one month. This fully onsite role supports customer inquiries, pricing activities, and day-to-day sales coordination while helping move opportunities from first contact through completion. The ideal candidate brings a customer-focused approach, strong follow-through, and the ability to balance multiple requests in a fast-paced environment. Responsibilities: • Respond to inbound customer calls and inquiries, gather relevant details, and guide customers toward suitable products or service options. • Create pricing estimates and formal proposals, then reconnect with customers to address questions and advance open opportunities. • Oversee sales-related activity from the initial request through final outcome, ensuring timely communication at each stage. • Manage order updates, requested changes, and sensitive customer interactions with care while coordinating internal support when needed. • Support new customer setup activities and help maintain a smooth onboarding experience. • Keep account records, customer interactions, and sales updates accurate and current within internal business systems. • Work closely with sales, marketing, and operational teams to develop practical solutions that meet customer requirements. • Build knowledge of the company’s portable storage and container-based offerings in order to provide informed service and recommendations. • Deliver consistent customer support throughout the full sales cycle while helping maintain service quality in a fully onsite environment. • Contribute to order entry and related administrative sales support tasks as business needs require.
2026-09-11T00:00:00Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-09-10T00:00:00Z