We are looking for a dedicated Customer Service Representative to join our team in South Plainfield, New Jersey. In this long-term contract role, you will be working on-site, providing exceptional service and ensuring smooth coordination with vendors and mechanics. This position offers a casual work environment with free parking and a structured schedule.<br><br>Responsibilities:<br>• Coordinate repair schedules for mechanics, ensuring timely service completion.<br>• Communicate effectively with external vendors to discuss repair requirements and updates.<br>• Arrange towing services as needed, ensuring seamless logistics.<br>• Generate and issue purchase orders (POs) for vendors to facilitate repair processes.<br>• Close mechanic repair orders accurately to maintain organized records.<br>• Handle inbound and outbound calls to address customer inquiries and provide solutions.<br>• Maintain clear documentation of repair schedules and vendor communications.<br>• Support the team with order entry tasks and ensure high levels of accuracy.<br>• Collaborate with colleagues to resolve any scheduling conflicts or service delays.<br>• Uphold excellent customer service standards throughout all interactions.
We are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. In this role, you will play a key part in ensuring customer satisfaction by providing efficient and attentive support. This is a long-term contract position offering an excellent opportunity to make a meaningful impact in a fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly and courteously to inbound calls, addressing customer inquiries and concerns.<br>• Process customer orders accurately and efficiently, ensuring all details are properly recorded.<br>• Maintain a high standard while handling both inbound and outbound calls.<br>• Assist customers with product information, troubleshooting, and resolving issues.<br>• Document interactions and updates in the system to ensure accurate record-keeping.<br>• Collaborate with team members to improve customer service processes and efficiency.<br>• Follow company policies and procedures while delivering exceptional service.<br>• Handle multiple tasks simultaneously, prioritizing customer needs effectively.<br>• Provide feedback to management regarding customer trends and potential improvements.<br>• Stay updated on company products, services, and policies to provide accurate information.
<p>35,000 - 41,000</p><p><br></p><p>The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>Our team is seeking a proactive Customer Service Representative who excels at building relationships and supporting customers through every interaction. This role requires hands-on experience with CRM platforms to manage inquiries, resolve issues efficiently, and deliver exceptional service across channels. The ideal candidate is a skilled communicator, tech-savvy, and thrives in a dynamic, fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat</li><li>Utilize CRM systems to track customer interactions, update records, and follow up on open cases</li><li>Troubleshoot and resolve customer issues with accuracy and empathy</li><li>Collaborate with internal teams to ensure customer needs are met and solutions are delivered</li><li>Document feedback and recurring issues to support process improvement</li><li>Maintain up-to-date knowledge of products, services, and company policies</li></ul><p><br></p>
<p>60,000 - 70,000</p><p><br></p><p>benefits:</p><ul><li>medical</li><li>401k</li><li>paid time off</li><li>paid holidays</li><li>life insurance</li></ul><p>Responsibilities</p><ul><li>Enter customer orders accurately and efficiently into the system</li><li>Review orders for completeness, pricing accuracy, and proper documentation</li><li>Provide timely responses to customer inquiries via phone and email</li><li>Assist customers with order status updates, product information, and issue resolution</li></ul>
<p>We are looking for a dedicated Accounting Assistant to join our team in Union County, New Jersey. The ideal candidate will bring strong organizational skills, attention to detail, and a proactive attitude to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle the management of accounts payable and receivable to ensure accurate and timely processing.</p><p>• Enter financial data into systems, maintaining precise and up-to-date records.</p><p>• Process customer invoices, payments, and bank deposits efficiently.</p><p>• Address customer inquiries and resolve concerns with professionalism and clarity.</p><p>• Maintain accurate client records and ensure all information is current.</p><p>• Provide clear explanations of products or services to customers as needed.</p><p>• Perform general clerical tasks, including organizing files and managing documentation.</p><p>• Collaborate closely with accountants and senior staff to support team goals.</p><p>• Ensure financial files are well-organized and accessible for audits or reviews.</p>
<p>About the Company</p><p>The organization is a full-service provider of <strong>Alternative Dispute Resolution (ADR)</strong> services, helping parties resolve legal disputes outside of traditional court litigation. ADR includes processes such as <strong>mediation and arbitration</strong>, which are generally faster, more private, and often less costly than going to court. </p><p><br></p><p>Job Summary</p><p>We are seeking a professional, personable, and organized <strong>Receptionist</strong> to join our team. As the first point of contact for clients and visitors, you will play a key role in creating a welcoming and efficient front office environment. The position involves answering phones, data entry, and general administrative support. This is an <strong>entry-level position</strong> with room for growth within the organization.</p><p>Ideal candidates are reliable, customer-focused, and able to multitask in a fast-paced setting.</p><p><br></p><p>Key Responsibilities</p><ul><li>Greet and assist clients and legal professionals in a professional and friendly manner</li><li>Answer and direct incoming calls promptly and courteously</li><li>Confirm hearings and conferences</li><li>Assist with administrative tasks, including supporting the scheduling team, scanning, and data entry</li><li>Provide occasional coverage at the Manhattan office</li></ul><p><br></p>
<p>We are looking for a Patient Financial Access Facilitator to join our client's healthcare team in Trumbull, Connecticut. This long-term contract position requires an individual with exceptional organizational skills who can efficiently handle patient registration, scheduling, and insurance processes in a fast-paced environment. The ideal candidate will play a key role in ensuring smooth check-in and check-out procedures, maintaining accurate records, and supporting patients with financial and demographic updates.</p><p><br></p><p>Responsibilities:</p><p>• Conduct patient registration by gathering and verifying demographic and insurance information efficiently.</p><p>• Schedule appointments accurately while collaborating with clinical teams to accommodate patient needs and staff availability.</p><p>• Ensure all necessary authorizations and signatures are obtained during the registration process.</p><p>• Identify and address insurance eligibility, co-pay balances, and funding referrals in line with departmental policies.</p><p>• Maintain compliance with managed care requirements and healthcare regulations to ensure patient safety.</p><p>• Assist patients requiring specialized support, such as non-English speakers, hearing-impaired individuals, or those with disabilities.</p><p>• Monitor and update patient visit information using multiple applications to support timely processing.</p><p>• Document and reconcile financial and insurance information to ensure proper reimbursement for services.</p><p>• Check daily waitlists or recall lists, filling empty slots as needed to optimize scheduling.</p><p>• Provide exceptional customer service by addressing inquiries and troubleshooting issues effectively.</p>
<p>We are looking for a Front Desk Coordinator to join our team in this busy, medical office in Suffolk County, NY. In this onsite role, you will be the first point of contact for patients, ensuring a welcoming and efficient experience. This position offers the opportunity to contribute to a detail-oriented healthcare environment and for growth!</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients upon arrival and provide a friendly, detail-oriented atmosphere.</p><p>• Collect copayments and ensure accurate documentation of transactions.</p><p>• Manage patient intake processes, including handling and processing new applications.</p><p>• Schedule appointments and coordinate patient calendars.</p><p>• Bilingual Spanish is highly preferred!</p><p><br></p><p><br></p>
We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
<p>About the Company</p><p>The organization is a full-service provider of <strong>Alternative Dispute Resolution (ADR)</strong> services, helping parties resolve legal disputes outside of traditional court litigation. ADR includes processes such as <strong>mediation and arbitration</strong>, which are typically faster, more private, and often less costly than going to court. The organization works with <strong>over 10,000 commercial entities</strong>, including <strong>more than half of Fortune 100 companies</strong>, and maintains a <strong>nationwide roster of more than 2,600 arbitrators and mediators</strong>, many of whom are former judges or experienced legal practitioners.</p><p><br></p><p>Job Summary</p><p>We are seeking a dependable and motivated <strong>Office Assistant</strong> to support multiple departments with day-to-day administrative and clerical tasks, as well as special projects. This is an <strong>entry-level position</strong> with room for growth within the organization.</p><p>The ideal candidate is a <strong>team player</strong> who is friendly, organized, and customer service-oriented, with strong communication skills and the ability to multitask effectively.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide daily administrative support to multiple departments, including scanning, filing, copying, emailing, mailing documents, and assisting with special projects</li><li>Assist with case-related document preparation and management for internal teams and external parties</li><li>Enter and maintain accurate data for firms, clients, and new cases</li><li>Follow up on required documentation as needed</li><li>Support large document submissions</li><li>Provide occasional coverage at the Manhattan office</li></ul><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>
<p>We are looking for a detail-oriented AR/Collections & Order Coordinator to join our team in the Florence, New Jersey area. This role involves managing accounts receivable, coordinating sales orders, processing invoices, and handling collections. The ideal candidate will thrive in a fast-paced environment and effectively collaborate with sales and operations teams to ensure seamless order management and customer satisfaction.</p><p><br></p><p>Salary is 65,000 - 70,000.</p><p><br></p><p>Benefits include health, dental, and vision insurance, 401k, and PTO.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and organize sales orders for customer approval and signatures.</p><p>• Coordinate with sales representatives to verify order accuracy and ensure timely processing.</p><p>• Communicate regularly with the Purchasing Manager and Dispatcher to align material needs and delivery schedules.</p><p>• Provide daily updates to customers regarding order status and delivery timelines.</p><p>• Address customer inquiries promptly and offer effective solutions to resolve issues.</p><p>• Assist in completing credit applications and review sales orders for compliance.</p><p>• Maintain accurate customer records and oversee the invoicing process.</p><p>• Collaborate with team members to support departmental goals and foster a positive working environment.</p><p>• Adapt to changes in workflows and procedures to optimize efficiency.</p><p>• Take initiative to manage responsibilities independently while adhering to company policies.</p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>We are looking for a dedicated Administrative Assistant to join our team! In this long-term role, you will play a vital role in ensuring smooth office operations and providing exceptional administrative support to a busy tax firm during busy season! This opportunity is ideal for someone who thrives in an organized, detail-oriented environment and enjoys working collaboratively with a team.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive administrative support to ensure efficient day-to-day office operations.</p><p>• Answer and manage inbound calls with professionalism and courtesy.</p><p>• Schedule client appointments.</p><p>• Collect and enter client tax documents.</p><p><br></p>
<p><strong>Position: Supply Chain Specialist</strong></p><p>The Supply Chain Specialist manages all facets of the order processing cycle, consistently seeking opportunities to enhance efficiency while aligning with broader departmental or organizational objectives. This role represents the organization positively and professionally, collaborating within a fast-paced, team-oriented environment to meet both team and individual performance metrics. Responsibilities include analyzing workflows, tracking key metrics, implementing process improvements, and supporting necessary changes.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Order Fulfillment</strong></p><ul><li>Effectively prioritize and manage assigned tasks and workload.</li><li>Coordinate with suppliers regarding export documentation requirements.</li><li>Manage communications and order coordination with key logistics providers, distributors, and warehouse partners.</li><li>Maintain and document processes, including clear RACI (Responsible, Accountable, Consulted, Informed) charts for distributor-specific procedures.</li><li>Serve as main point of contact for customer communications.</li><li>Facilitate communication with sales teams when needed.</li><li>Oversee order processing and tracking using daily open orders reporting.</li><li>Anticipate potential risks to shipping timelines and address proactively.</li><li>Support the sample order process as required.</li><li>Review distributor inventory reports and discuss ordering needs with sales and distribution partners.</li><li>Analyze reporting (primarily in Excel) related to orders, key metrics, and allocations.</li><li>Prepare and follow up on necessary documentation with suppliers.</li><li>Review and clear backorder holds to ensure timely order release.</li><li>Propose improvements to existing processes through brainstorming and analysis.</li><li>Complete mid-month and month-end operational checks for assigned territories and team.</li><li>Provide coverage and support for team members as needed.</li></ul><p><strong>Accounting & Financial</strong></p><ul><li>Follow up with accounting on any credit or pricing holds.</li><li>Collaborate with the finance and accounting teams to ensure accuracy in excise tax processing.</li><li>Manage requests related to credits and rebills as required.</li></ul><p><strong>Compliance</strong></p><ul><li>Adhere to allocation protocols and support new product or distributor onboarding processes.</li></ul><p><br></p>
<p>47,000 - 52,000</p><p><br></p><p>benefits:</p><ul><li>paid time off</li></ul><p><br></p><p>Our client is looking for a meticulous and approachable Medical Receptionist to join their team in the Cranford, New Jersey area. This role blends administrative and clinical responsibilities, offering an opportunity to work closely with patients and families while supporting the pediatric care team. The ideal candidate thrives in a collaborative environment and brings excellent organizational and interpersonal skills to the role.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and families warmly, ensuring a positive and efficient experience.</p><p>• Handle patient check-in and check-out processes, including insurance verification and collecting payments.</p><p>• Maintain and update electronic health records with accuracy and confidentiality.</p><p>• Organize and manage patient flow to optimize efficiency in the office.</p><p>• Assist the pediatric care team with various administrative tasks.</p><p>• Escort patients to examination rooms and prepare them for visits.</p><p>• Record vital signs such as height, weight, temperature, and blood pressure with precision.</p><p>• Gather essential patient information, including medical history updates and allergy confirmations.</p><p>• Ensure examination rooms are cleaned and restocked promptly between appointments.</p><p>• Follow infection control and safety protocols to maintain a secure environment.</p>
We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.<br>• Conduct high-volume collection calls to secure payments and promptly resolve any client issues.<br>• Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.<br>• Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.<br>• Adapt to different roles within the department to provide support and coverage during staff absences.<br>• Post daily payments to the Cash Easy System as required.<br>• Process daily transactions and assist customers with inquiries and weekly account updates.<br>• Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.<br>• Ensure superior customer service by addressing client concerns effectively and professionally.<br>• Collaborate with the credit team to approve credit lines and manage balances efficiently.
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in New York, New York. This short-term position requires someone with exceptional communication skills, strong organizational abilities, and the capability to handle front desk responsibilities in a fast-paced environment. The role involves providing a welcoming experience for visitors and supporting daily administrative tasks.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring they are directed to the appropriate person or location.<br>• Handle incoming and outgoing packages, coordinating with couriers as necessary.<br>• Maintain accurate visitor logs and distribute security badges as required.<br>• Manage the scheduling and upkeep of the boardroom, including equipment setup.<br>• Provide general administrative support, such as typing, filing, photocopying, and preparing mailers.<br>• Ensure the reception area remains organized and detail-oriented at all times.<br>• Collaborate with the Workplace Experience Manager to address reactive needs as they arise.<br>• Communicate effectively with clients and team members to ensure smooth operations.<br>• Uphold confidentiality while handling sensitive information.<br>• Follow workplace policies regarding meal breaks and dress attire.
<p>Are you detail-oriented and driven to resolve complex credit and collections challenges? Our team is seeking a Credit and Collections Specialist to support our accounts receivable function, play a key role in cash flow management, and deliver outstanding customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor accounts receivable to identify and follow up on overdue accounts.</li><li>Proactively contact customers regarding outstanding invoices via phone, email, and written communication.</li><li>Investigate and resolve billing disputes and payment discrepancies; provide necessary supporting documentation.</li><li>Negotiate payment arrangements and set up payment plans as appropriate.</li><li>Document and update customer payment statuses in accounting and collections systems.</li><li>Partner with sales, accounting, and customer service teams to resolve collection issues efficiently.</li><li>Prepare and distribute regular aging reports for management, highlighting high-risk accounts.</li><li>Review credit applications and assist with customer credit assessments.</li></ul><p><strong>Requirements:</strong></p><ul><li>Previous experience in collections or accounts receivable is required.</li><li>Proficiency in Microsoft Excel is a must; comfortable working with internal CRM or accounting systems.</li><li>Excellent communication skills — assertive yet customer-focused.</li><li>Strong negotiation, problem-solving, and documentation abilities.</li><li>Ability to collaborate cross-functionally and prioritize workload independently.</li></ul><p><strong>Preferred Skills:</strong></p><ul><li>Experience in credit and collections within a fast-paced, team environment.</li><li>Tech savvy with the capability to quickly learn and leverage new software tools.</li></ul><p>If you thrive when investigating accounts, negotiating outcomes, and communicating effectively with customers, we want to connect with you.</p><p>Ready to make an impact? Apply today and help us maintain strong financial performance while building positive client relationships.</p>
We are looking for an experienced Tax Preparer to join our team in Jamaica, New York. In this long-term contract position, you will play a vital role in assisting clients with their tax preparation needs, ensuring compliance with regulations, and maximizing deductions. This role requires proficiency in accounting software systems and strong attention to detail to deliver exceptional service.<br><br>Responsibilities:<br>• Prepare and file accurate tax returns for clients, ensuring compliance with federal, state, and local regulations.<br>• Utilize various accounting and tax software systems, such as CCH ProSystem Fx and Drake Tax Software, to manage client data and calculations.<br>• Analyze financial records and identify opportunities for tax savings and deductible maximization.<br>• Provide expert advice and guidance to clients regarding allowances, exemptions, and tax-related decisions.<br>• Maintain up-to-date knowledge of tax laws and regulations to ensure accurate reporting and compliance.<br>• Input and organize financial data efficiently, ensuring precision in all entries.<br>• Collaborate with clients to gather necessary documents and information for tax preparation.<br>• Address client inquiries and provide excellent customer service to resolve tax-related concerns.<br>• Review and verify completed tax returns to ensure accuracy and completeness.<br>• Assist in maintaining organized records for audit readiness and future reference.
We are looking for a dedicated Executive Assistant to join our team in New York, New York, on a contract basis. This role is part of the Workplace Experience function, where you will play a key part in delivering exceptional customer service to clients and visitors in a detail-oriented environment. If you thrive on organization and enjoy supporting office operations, this may be the ideal opportunity for you.<br><br>Responsibilities:<br>• Welcome clients, visitors, and applicants upon arrival, ensuring a detail-oriented and friendly experience while managing visitor passes and adhering to security protocols.<br>• Organize and prepare meeting spaces, including room setup, catering arrangements, and ensuring technological resources are ready for use.<br>• Handle general administrative tasks such as distributing mail, packages, and faxes, and maintaining office supply inventory.<br>• Coordinate mail and package deliveries, track incoming and outgoing shipments, and arrange messenger or hospitality services as needed.<br>• Assist in arranging guest hospitality services, including transportation, reservations, and event tickets.<br>• Resolve straightforward issues using established procedures under close supervision.<br>• Perform assigned tasks with attention to detail, following defined processes and methods.<br>• Request building and housekeeping services to maintain a clean and organized office environment.
<p>We are looking for a dedicated Office Assistant to join our team in New York, New York. This ongoing Contract position offers an exciting opportunity to contribute to the smooth operation of our workplace while ensuring a welcoming and detail-oriented environment for employees and visitors. The ideal candidate will excel in organizational tasks, customer service, and administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Create a welcoming and detail-oriented atmosphere for employees, guests, and candidates by delivering exceptional hospitality.</p><p>• Keep reception and shared spaces clean, organized, and inviting for all team members.</p><p>• Monitor and manage office deliveries, ensuring employees are promptly notified of package arrivals.</p><p>• Coordinate daily lunch catering logistics, including placing orders, greeting delivery drivers, and arranging meals for up to 70 employees.</p><p>• Utilize the Envoy platform to oversee desk availability and team member locations.</p><p>• Compile and present weekly and monthly security metrics, highlighting trends and incidents.</p><p>• Plan and execute onsite events such as socials and happy hours, handling logistics, budgets, vendor coordination, and promotional materials.</p><p>• Collaborate with the Workplace team and other business partners on various projects and initiatives.</p><p>• Support workplace processes including employee offboarding, ticketing systems, and facility management tasks.</p>
<p>Overview: Join our team as a Collections Specialist and play an essential role in managing accounts receivable and ensuring timely collections of outstanding balances. With a minimum of two years’ experience in collections, you will leverage your communication skills, attention to detail, and customer service orientation to support the financial health of our organization.</p><p>Key Responsibilities:</p><ul><li>Manage a portfolio of accounts, contacting customers via phone, email, and written correspondence to collect outstanding payments.</li><li>Research and resolve billing discrepancies, working collaboratively with internal departments and external clients.</li><li>Document all collection activities and update account records accurately in the system.</li><li>Maintain professional and effective communication to preserve strong client relationships while achieving collection goals.</li><li>Recommend accounts for escalation or write-off in accordance with company policies and procedures.</li><li>Prepare status reports on collection efforts and portfolio performance.</li><li>Adhere to all compliance regulations governing collections practices.</li></ul><p><br></p>
• Install, configure, and maintain Windows desktop operating systems (Windows 11) and associated hardware.<br>• Manage and deploy software packages, patches, and updates using tools such as Microsoft Intune, SCCM or similar endpoint management platforms.<br>• Develop and maintain system images, task sequences, and deployment automation.<br>• Troubleshoot and resolve Level 2/3 desktop support issues, including OS, application, and driver-related problems.<br>• Ensure endpoint security using tools such as Windows Defender, BitLocker, and group policy hardening.<br>• Create and maintain technical documentation, standard operating procedures, and knowledge base articles.<br>• Collaborate with security, networking, and systems teams to improve desktop performance, reliability, and compliance.<br>• Monitor system performance, identify areas for improvement, and implement optimization strategies.<br>• Provide technical guidance and mentorship to help desk staff and end users.<br>• Windows server support as an escalation point for tier one and tier two support team members.<br>Required Skills:<br>• Bachelor’s degree in computer science (or related area) preferred. / Equivalent<br>• Strong communication and customer service skills<br>• Flexible and able to adapt to a rapidly changing environment.<br>• Must be organized and able to manage projects of varying length.<br>• Positive, self-motivated individual who can complete tasks independently.<br>• 3–5 years of experience in Windows desktop engineering, administration, or advanced support.<br>• Strong proficiency in Windows 11, Active Directory, Group Policy, and PowerShell scripting.<br>• Experience with endpoint management tools such as Microsoft Intune, SCCM.<br>• Knowledge of OS imaging, deployment methodologies, and automation.<br>• Solid understanding of endpoint security, encryption, and compliance policies.<br>• Strong analytical and troubleshooting skills with the ability to diagnose complex issues.<br>• Collaborative mindset with a focus on continuous improvement.
<p>If you want to join the ranks of a successful company, and are a detail-oriented individual, consider this Accounts Payable Clerk position. This position could take your career to the next level. Looking to match, batch and code invoices, resolve A/P issues, process expense reports, update and reconcile sub-ledger to G/L, and process checks? This Accounts Payable (A/P) Clerk position at a dynamic organization with a growing team might be right for you! The opening for a permanent Accounts Payable Clerk is in the New York, New York area.</p><p><br></p><p>What you get to do every day</p><p><br></p><p>- Support the AP/Finance Department by completing administrative tasks</p><p><br></p><p>- Carry out additional projects as required</p><p><br></p><p>- Complete full-cycle A/P</p><p><br></p><p>- Perform daily processes and controls correctly and punctually, ensuring company policies are followed</p><p><br></p><p>- Validate, record and send checks, including expediting special handling</p><p><br></p><p>- Ensure invoices, checks, and other documents are properly sorted, logged, scanned, and filed</p><p><br></p><p>- Open, sort, and distribute daily department mail</p><p><br></p><p>- Provide support during internal and external audits</p><p><br></p><p>- Provide customer service to internal business partners</p>
