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4 results for Product Support Specialist in Brighton, MI

Customer Experience Specialist

Ann Arbor, MI
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to provide detail-oriented and customer-focused support during a university commencement event. This is a contract position based in Ann Arbor, Michigan, where you will play a key role in ensuring the event runs smoothly and graduates and guests have an exceptional experience. Responsibilities: • Guide graduating students in completing their index cards and assist photographers with organizing and calling graduates to the stage. • Manage line control by directing students to their designated areas, maintaining order, and verifying names against lists as graduates are announced. • Distribute and collect name cards for graduates, ensuring accuracy and efficiency throughout the process. • Hand out business cards and assist with the organization, setup, and breakdown of event equipment. • Provide clear communication and support to guests, answering questions and addressing any concerns promptly.
2026-04-15T00:00:00Z

Desktop Support Analyst

Detroit, MI
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Detroit, Michigan. In this role, you will provide essential technical support for software applications, hardware systems, and peripheral devices. This is a long-term contract position that requires a proactive individual adept at troubleshooting, maintaining systems, and ensuring end-user satisfaction. Responsibilities: • Diagnose and resolve technical issues related to software applications, PCs, laptops, and peripheral devices. • Perform regular maintenance and updates on hardware and software systems to ensure optimal performance. • Document detailed steps and solutions for resolving user issues in the call tracking system. • Install and configure hardware and software for end-users as needed. • Manage inventory control and assist in transporting hardware between locations. • Stay informed about current trends and advancements in technology to enhance support services. • Deliver individual or group training sessions on computer hardware and software usage. • Participate in projects aimed at implementing new technologies and improving service delivery. • Escalate unresolved technical issues to higher support levels when necessary. • Handle additional responsibilities and tasks as assigned.
2026-04-15T00:00:00Z

Supply Chain Specialist

Ann Arbor, MI
onsite
Temporary
23.75 - 27.5 USD / Hourly
Seeking a Supply Chain Specialist in Ann Arbor MI, for a rapidly growing manufacturing company. In this role you will assist with the execution of customer orders from receipt through shipment and invoicing, order entry, production coordination, material planning, inventory accuracy, and on-time delivery. Role is fully onsite and pay up to $27/hr. Duties include: Order Management • Receive and review customer POs • Enter and release orders into ERP/MES • Send order confirmations to customers • Ensure correct revisions, quantities, and due dates Material Planning & Purchasing • Identify raw material requirements (powder, consumables) • Issue POs and manage vendor communication • Track material delivery and resolve shortages Invoicing • Generate invoices upon shipment • Ensure alignment between shipped quantities and billing • Resolve customer billing discrepancies Shipping & Fulfillment • Coordinate and execute shipments • Generate packing slips and shipping documentation • Ensure orders ship complete and on time Production Coordination • Translate orders into executable jobs in system • Track job status and proactively escalate delivery risks Inventory Control • Maintain accurate inventory in ERP (raw, WIP, finished) • Execute transactions tied to production and shipments • Support cycle counts and inventory reconciliation Required Experience • 2–5 years in manufacturing or supply chain • Hands-on ERP experience (order entry, inventory, purchasing) • Experience coordinating orders, materials, or shipments
2026-04-09T00:00:00Z

Help Desk/Desktop Support Analyst

Wyandotte, MI
onsite
Contract / Temporary to Hire
18 - 21 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Riverview, Michigan. In this Contract to permanent position, you will provide comprehensive technical support to end users, ensuring the smooth operation of computer systems, applications, and platforms. The ideal candidate will have a proactive approach to troubleshooting, strong communication skills, and a passion for delivering exceptional customer service. Responsibilities: • Provide technical support to end users by diagnosing and resolving hardware, software, and network issues. • Install, configure, and maintain workstations, peripheral devices, and network components. • Document and manage help desk tickets, ensuring timely resolution and accurate record-keeping. • Perform on-site analysis and resolution of IT issues, recommending and implementing effective solutions. • Apply software updates, patches, and upgrades as needed to maintain system functionality. • Support email systems, network connectivity, telecommunications, and peripheral equipment. • Assist with the deployment, monitoring, and maintenance of IT systems, including data backups and security standards. • Maintain an inventory of IT assets and ensure compliance with organizational IT policies. • Prepare and update documentation, following established operating procedures. • Participate in on-call rotations and work off-shift hours as required to meet project deadlines.
2026-04-16T00:00:00Z